Top Independent Survey Again Validates MicroStrategy’s Superiority for Data Scalability & Web Deployment

MicroStrategy Also Top BI Vendor for Project Support

MCLEAN, Va. (April 28, 2004) –

A leading independent survey of the business intelligence software market, The OLAP Survey 3, has again validated the superior capabilities of the software of MicroStrategy® Incorporated (Nasdaq: MSTR – News). For the third consecutive year, MicroStrategy’s business intelligence software was found to be superior to that of Business Objects, Cognos, Hyperion and Brio in data scalability, Web deployment and extranet deployment. MicroStrategy also scored better than both Cognos and Business Objects in each of the survey’s eight business benefit criteria.

MicroStrategy was also the top-performing specialist business intelligence vendor for quality and timeliness of product support, rating 15 percent higher than the average of the other products tracked by the survey. “MicroStrategy was the top performing specialist business intelligence vendor when it comes to quality and timeliness of product support, just as it was in 2002,” said Nigel Pendse, author of The OLAP Survey 3. “MicroStrategy had more top ratings for support and the fewest customers complaining of poor support.”

The OLAP Surveys (http://www.survey.com/olap) are the leading independent survey of the online analytical processing (OLAP) or Business Intelligence (BI) market. As a benchmark of BI products, the 269-page OLAP Survey 3 is a comprehensive analysis of the real-world experiences of 1,047 organizations implementing business intelligence software around the world.

Among The OLAP Survey 3’s key findings:

* MicroStrategy customers reported purchasing almost 2 1/2 times more user licenses on average than those of Business Objects and Brio.
* MicroStrategy customers for the third consecutive year reported the largest median data volume, at 313 gigabytes. The next closest ranked product had only one-fifteenth the average data volume, at 20 gigabytes.
* MicroStrategy customers for the third consecutive year had the highest median Web-deployment rate at 83 percent, meaning half of MicroStrategy customers reported deployment to at least 83 percent of their users. This is one-third higher than the next highest ranked vendor, Brio, at 60 percent, and higher than the median of 28 percent by a factor of three.
* MicroStrategy customers for the third consecutive year had the highest extranet deployment rate, with 25.7 percent of all MicroStrategy customers having already deployed OLAP (online analytical processing) data to external users, over twice the average rate of the other products surveyed.

“MicroStrategy continues to be a clear leader in helping organizations achieve business goals and in attaining business benefits as measured across a spectrum of important revenue-generating and cost-saving criteria,” said OLAP 3 Survey author Pendse. “The fact that MicroStrategy customers have the largest and some of the more successful BI applications, as measured by the business benefit criteria we evaluated, confirms MicroStrategy’s high functionality and suitability for highly scalable Web deployments — key drivers in delivering tangible business value.”

OLAP Survey 3 author Nigel Pendse will present some of the findings of the survey in a special live Webcast tomorrow, Thursday, April 29, 2004, from 12:00-1:30 PM EDT. To register, please visit here:
http://www.microstrategy.com/Events/Online_Seminars/
OLAP3_Webcast.asp.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,500 enterprise-class customers, including General Motors, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, HP, and Teradata, a division of NCR. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward- looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i and MicroStrategy Report Services software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy Report Services, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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