MicroStrategy Honors Three Companies for Excellence in Enterprise-Class Business Intelligence

KPMG, METRO Group and TRX Inc. Awarded at MicroStrategy World 2004 User Conference

Miami, FL (February 11, 2004) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today honored three companies for achieving outstanding enterprise-class business performance with their MicroStrategy-based business intelligence applications. The “Best Practices in Business Intelligence” award winners for 2004 are KPMG LLP, METRO Group and TRX Inc. These customers have deployed world-class business intelligence (BI) applications and are successfully leveraging them across the enterprise to boost revenue, enhance efficiency and productivity, strengthen customer relationships and increase their competitive advantage. The awards were announced at the company’s international user conference, MicroStrategy World 2004, in Miami, FL. The award categories and their winners are:

* Best Extranet Deployment: TRX Inc.
* Best User Scalability: KPMG LLP
* Best Data Scalability: METRO Group

“We’re pleased to honor these three companies, all industry leaders, for demonstrating best practices in their MicroStrategy business intelligence deployments,” said MicroStrategy COO Sanju K. Bansal. “The honorees have deployed innovative, enterprise-wide applications that help make thousands of their employees more efficient and proactive; they have harnessed vast, terabyte-sized databases for new insights to strengthen their internal operations and bring new value to their customers worldwide; and they have devised new, cost-saving solutions to common problems faced by business intelligence practitioners. We congratulate these three winners for their technology achievements and for making MicroStrategy software a critical component of their strategy to become better, smarter businesses.”

Following is a brief description of this year’s winners:

* TRX Inc.:TRX Inc., a Business Process Outsourcing (BPO) company, is the winner in the Best Extranet Deployment category. Serving one of the world’s largest credit card issuers, they developed and deployed an extranet allowing 5,200 corporate credit card customers to access and analyze credit card transactional detail. The 1.5-terabyte IBM® DB2-based data warehouse provides insight into corporate card activity, invoice detail, merchant summary information, spend categories, transaction level activity and travel details. “We were able to deploy a large-scale, highly secure extranet application in a four-month timeframe with MicroStrategy,” said Christopher M. Brittin, vice president at TRX Inc. “This application sets the standard for providing immediate access to and analysis of corporate data for thousands of end users.” Atlanta-based TRX Inc., the world’s largest processor and fulfiller of travel transactions, is a privately held company with 1,400 employees worldwide. TRX ranked #330 on the Inc 500 list of the fastest growing private companies in 2002, and has demonstrated over 698% sales growth over the past five years.
* KPMG LLP: A customer since 2000, KPMG LLP is the winner in the User Scalability category. The KPMG end-user community consists of 13,000 engagement partners, managers and coordinators working in 125 locations across the U.S. and Canada. They access 30,000 Excel report workbooks created bi-monthly by MicroStrategy, and these workbooks are accessible both via the web and via email. “The platform has enabled us to distribute critical data information to thousands of end users in a timely manner,” said Francis Powers, Associate Director of Enterprise Reporting at KPMG. KPMG LLP (www.us.kpmg.com) is the U.S. member firm of KPMG International. With nearly 100,000 people worldwide, KPMG International member firms provide audit, tax and advisory services from 715 cities in 148 countries.
* METRO Group:A customer since 1997, the METRO Group is the winner in the Best Data Scalability category for using the MicroStrategy platform to analyze terabytes of transactional, product, market and customer data, stored in a data warehouse that is based on Teradata®. “The MicroStrategy platform anchors a massive, worldwide data warehousing solution that includes thousands of MicroStrategy end users, accessing a growing 36-terabyte Teradata installation,” said Dr. Harald Boden, Head of Department Data Warehouse Systems at METRO Group Information Technology. “The MicroStrategy platform has the scalability and flexibility we need to support numerous analytical applications and thousands of users, as well as future applications that will support our operations across 28 countries. MicroStrategy’s business intelligence solution offers unique characteristics needed for a continuously growing large data warehouse environment.” METRO Group, the world’s fifth-largest retailer with sales revenues reaching EUR 51.5 billion in 2002, has approximately 240,000 employees and is now represented in 28 countries through its Metro/Makro Cash & Carry, Real, Extra, Mediamarkt, Saturn, Praktiker and Kaufhof brands.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,500 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, HP, and Teradata, a division of NCR. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i and MicroStrategy Report Services software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy Report Services, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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