Angel.com Announces Site Builder 2005 Update, Featuring New Data and Logic Pages that Allow Users to Build Data-Driven Interactive Voice Sites in Minutes
Leading Provider of On-Demand IVR Solutions Also Receives AVIOS Award for â??Best Call Center Hosting Solutionâ??
McLean, Va. (March 30, 2005) –
Angel.com, a leading provider of web-based, advanced telephony solutions and a division of MicroStrategy® Incorporated (NASDAQ: MSTR), today announced a significant update to Site Builder 2005, the company’s web-based toolkit that allows users to create speech-enabled phone applications quickly and easily. Site Builder 2005 now features Data and Logic Pages, which make Angel.com’s toolkit more powerful by allowing users to leverage a tool as simple as a spreadsheet to create and manage interactive Voice Sites – toll-free numbers that replicate website functionality.
Data Pages enable Angel.com users to create voice applications based on data and information stored in spreadsheets. To use Data Pages, spreadsheets are simply uploaded to Angel.com, and then instantly function as hosted databases for users’ Voice Sites. In addition to read and write data access, Data Page functionality includes options for delivery of updated data via email and FTP.
Logic Pages enable users to specify sophisticated, data-driven call flows with Angel.com’s easy-to-use Site Builder interface. Complex business rules, data operations and advanced handling of variables can now be configured online by business users without comprehensive development, scripting and integration with remote infrastructures.
Data and Logic Pages are an excellent solution for companies looking to rapidly automate common phone requests. For example, Data and Logic Pages can be used to create Voice Sites for:
* Order Status
* Surveys
* Shopping Carts
* Store Locators
“With a spreadsheet and our Site Builder toolkit featuring Data and Logic Pages, anyone with basic technical skills can create a powerful and interactive Voice Site to automate common phone requests,” said Mike Zirngibl, president and CEO of Angel.com. “This update significantly advances Angel.com’s mission to simplify and de-mystify the creation and management of speech technology applications.”
Angel.com Webinar: See Data & Logic Pages in Action
Steve Brown, Angel.com VP of Sales, will be hosting a series of Data & Logic Page webinars during the weeks of March 28th and April 4th. To register, please visit www.angel.com.
Angel.com’s Virtual Call Center Named “Best Call Center Hosting Solution”
Angel.com’s technology was recognized again this spring at SpeechTEK West, the industry’s most prominent trade show. Angel.com’s Virtual Call Center was named “Best Call Center Hosting Solution” by AVIOS, the Applied Voice Input/Output Society.
Virtual Call Center is a hosted call center management solution that combines the call distribution capabilities of an ACD system with the data collection and automation power of speech recognition. These capabilities are all contained in one easy-to-use interface, Angel.com Site Builder 2005. The solution is managed entirely through a web browser, which allows for rapid deployment, significant management flexibility, real-time monitoring and reporting tools, and zero investment in new hardware or software.
About Angel.com
Angel.com is a leading provider of on-demand Interactive Voice Response (IVR) solutions, which enable organizations of all sizes to quickly deploy powerful telephony applications. More than 1,400 customers turn to Angel.com’s patented Voice Site technology to power customer service and marketing phone numbers using intelligent speech recognition that can automate most phone-based interactions. With an innovative Internet-based solution that requires no investment in hardware, software, or human resources, Angel.com balances the need for high quality communications with affordable pay-as-you-go pricing.
About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps the world’s leading organizations make better business decisions every day. Companies use MicroStrategy to transform vast amounts of data into actionable information that enhances their performance, productivity and competitive edge. MicroStrategy’s customers include the top twelve FORTUNE 500 global telecommunications companies, the top eight global pharmaceutical companies, and nearly two-thirds of the top 50 global retailers. MicroStrategy has relationships with systems integrators and technology partners, including IBM, HP, PeopleSoft, Sun, and Teradata. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com
MicroStrategy, Angel.com, Site Builder 2005, Virtual Call Center, Voice Sites are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.
Mike Sweeney
Angel.com
(703) 770-1352
sweeney@angel.com
Source: MicroStrategy