Category: Technology

Borland Software Selects Angel.com’s Virtual Call Center to Improve Call Center Efficiency

Global Software Company Uses Hosted Call Center Solution to Reduce Call Abandonment Rate and Improve Customer Response Time

McLean, Va. (September 20, 2005) –

Angel.com, a leading provider of on-demand call center and Interactive Voice Response (IVR) solutions and a division of MicroStrategy® Incorporated (NASDAQ: MSTR), announced today that Borland Software Corporation has deployed the company’s Virtual Call Center solution. Borland chose the Angel.com solution to replace its previous on-premise, hardware-based solution, and will use the Virtual Call Center to manage call screening and routing for the company’s technical support call center.

Angel.com’s Virtual Call Center is a hosted call center solution that combines the call distribution capabilities of an Automatic Call Distribution (ACD) system with the data collection capabilities of a speech-enabled IVR system, all in one easy-to-use web interface. Companies like Borland choose the Angel.com solution to help increase customer satisfaction, reduce call center costs, increase agent productivity and generate additional revenue.

“We looked at three providers of hosted call center solutions and it was very clear that Angel.com offered the best product with the most stability. Most importantly, Angel.com’s intuitive web-based system would allow the Customer Service department to own and maintain the solution,” said Gary Janos, Director of Technical Support at Borland.

During the decision-making process, Borland took advantage of Angel.com’s free trial of the Virtual Call Center product, which allowed the company to build a prototype of its actual call routing scenarios. The solution built by Borland’s technical support team utilizes advanced ACD functionality to handle the initial call routing and agent-to-agent routing, and IVR functionality to screen calls. After only a few months with Angel.com’s solution, Borland was able to put the company’s call center metrics back on track – significantly decreasing call abandonment rates as well as improving response times.

“The Angel.com solution means changes that used to cost me thousands of dollars and weeks to implement can now happen in real-time and without incurring any additional costs,” said Janos. “The people at Angel.com are devoted to the success of the product and extremely willing to help Borland implement a world-class solution. From a services perspective, response times have been fantastic – it’s a welcoming feeling knowing that if I have a problem, the Angel.com team will be there to help.”

“When Borland approached us, they were looking for a solution which offered world-class reliability, required minimal maintenance, and provided a short learning curve,” said Mike Zirngibl, President and CEO of Angel.com. “We were able to satisfy those requirements and get Borland up-and-running in just a few weeks, further proving that Angel.com’s innovative approach can result in instant cost savings and gains in productivity.”

About Borland
Founded in 1983, Borland Software Corporation (NASDAQ: BORL) is the global leader in platform independent solutions for Software Delivery Optimization. The company provides the software and services that align the people, process, and technology required to maximize the business value of software. To learn more about delivering quality software, on time and within budget, visit http://www.borland.com.

About Angel.com
Angel.com is a leading provider of on-demand call center and Interactive Voice Response (IVR) solutions, which enable organizations of all sizes to quickly deploy powerful telephony applications. More than 1,500 customers turn to Angel.com’s patented Voice Site technology to power customer service and marketing phone numbers using intelligent speech recognition that can automate most phone-based interactions. With an innovative Internet-based solution that requires no investment in hardware, software, or human resources, Angel.com balances the need for high quality communications with affordable pay-as-you-go pricing.

About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.

MicroStrategy, Angel.com, Voice Sites are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Mike Sweeney
Angel.com
(703) 770-1352
sweeney@angel.com

Source: MicroStrategy

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MicroStrategy Fall Symposium to Provide Innovative Forum for Business Intelligence Success Strategies

Two-day Event Offers Technical Sessions and Customer Best Practices

McLean, Va., (September 19, 2005) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence (BI) software, today announced that it will host the MicroStrategy Fall Symposium on October 10-12, 2005 at the Mandalay Bay Resort and Casino in Las Vegas. The event will feature informative technical and business tracks, real-world customer best practices, and collaborative Product Direction sessions.

The MicroStrategy Fall Symposium offers an interactive venue for participants to exchange ideas with peers and industry experts, learn practical BI strategies from successful companies, and talk with MicroStrategy’s top technology leaders. Attendees can choose from a wide range of educational break-out sessions, led by MicroStrategy product managers and engineers, with instructive information on BI application usage and performance.

Conference participants will hear how leading companies have developed their BI strategies, successfully deployed numerous enterprise BI applications, and improved overall business performance. Some of the companies scheduled to present include Comcast, Monster Government Solutions, Verispan, Lowe’s Companies, Marketing Direct, and Northwest Evaluation Association.

MicroStrategy Fall Symposium attendees can impact future enhancements of MicroStrategy products by participating in the Product Direction Sessions, led by MicroStrategy senior product and program managers. The Symposium also offers a unique opportunity for customers to schedule an on-site consultation with a member of the MicroStrategy Technical Advisory Services Team to discuss their most challenging BI issues.

In conjunction with the Fall Symposium, MicroStrategy is hosting an invitation-only Executive Forum. IT executives from leading companies will discuss best practices in deploying BI throughout an organization, hear from visionary speakers including top BI analyst Cindi Howson, and spend time networking with peers.

“The Fall Symposium offers a highly collaborative forum for sharing business intelligence success strategies and a wealth of resources for optimizing BI initiatives,” said Sanju Bansal, MicroStrategy COO. “We also look forward to high-level discussions with participants at the Executive Forum, where topics will include creating a BI ‘center of excellence’ and implementing enterprise BI solutions.”

To learn more about the MicroStrategy Fall Symposium, visit http://www.microstrategy.com/Events/Fall_Symposium2005

About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.

MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com

Source: MicroStrategy

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MicroStrategy Selected by NWEA for Comprehensive Student Assessment Program

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Northwest Evaluation Association, (NWEA), a national non-profit organization partnering in education to help all children learn, has selected the MicroStrategy Business I

McLean, VA., (September 08, 2005) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Northwest Evaluation Association, (NWEA), a national non-profit organization partnering in education to help all children learn, has selected the MicroStrategy Business Intelligence Platform(TM). MicroStrategy will support NWEA’s partnership with more than 1,600 school districts for assessment and data- driven decision making to help school districts attain their student achievement goals. NWEA works with nearly 10 percent of the K-12 public school districts in the country.

NWEA selected MicroStrategy to maximize the information that schools and districts can derive from assessment and curriculum data. Currently more than 2 million students participate in NWEA’s assessment program that adapts to the student’s ability, measures what a child knows and needs to learn, and measures academic growth over time.

NWEA expects more than 100,000 education professionals to use NWEA’s MicroStrategy-based reporting and analysis applications to make decisions to enhance the learning experience.

“After an extensive evaluation of competitive products, we found MicroStrategy’s technology was the best fit to help us achieve our goals to improve learning for every student,” said NWEA Executive Director Allan Olson. “We are pleased to have MicroStrategy as our long-term partner.”

“MicroStrategy’s Business Intelligence Platform proved superior in its technical capabilities, flexibility, and data and user scalability,” said Michael Patterson, NWEA’s Vice President of Technology. “We were impressed by MicroStrategy’s user-friendly reporting features, integrated platform, and zero-footprint Web-interface. This sets the stage for all school districts, large and small, to have equal and affordable access to the knowledge found in data about student learning across time.”

“MicroStrategy is proud to support NWEA’s student assessment program,” said MicroStrategy COO Sanju Bansal. “Visionary leaders in the education industry, like NWEA, recognize the role that business intelligence can play in improving educational effectiveness for all students.”

About NWEA
The Northwest Evaluation Association (NWEA) is a national non-profit organization dedicated to helping all children learn. NWEA provides research-based educational growth measures, professional training, and consulting services to improve teaching and learning. Partnering with school districts, states, and other education organizations, NWEA delivers computerized assessment services to more than 1,600 education agencies and more than 2 million students. Additionally, its Growth Research Database, the most extensive collection of student growth data in the country, provides a rich opportunity for the study of academic achievement. For more information about NWEA, visit www.nwea.org

About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.

MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com

Source: MicroStrategy

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MicroStrategy European Users’ Conference to Spotlight Business Intelligence Best Practices

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that its European usersâ?? conference, EuroWorld 2005, will be held at the Maritim Hotel in Bonn, Germany, October 18-20.

McLean, Va., (August 25, 2005) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that its European users’ conference, EuroWorld 2005, will be held at the Maritim Hotel in Bonn, Germany, October 18-20.

EuroWorld 2005 will feature informative keynote speakers, networking opportunities, and more than 50 technical and business sessions conducted by MicroStrategy product managers, engineers, and customers. The agenda offers seven tracks including topics such as reporting, analysis, and monitoring; BI system administration; system performance tuning; advanced report authoring; and advanced user interface development.

Conference attendees will hear how leading European companies have developed their business intelligence strategies, successfully deployed numerous enterprise BI applications, and achieved returns on their BI investments. Some of the companies scheduled to present include American Express, METRO Group, Gruppo PAM, Comet Group PLC, Turkish Airlines, Banco Espirito Santo, Deutsche Börse, University of Bamberg, Banca Nazionale del Lavoro, and MACH.

“Our first European users’ conference last year in Madrid was a resounding success, with several hundred European customers, prospects, and partners in attendance from more than 20 countries,” said Sanju Bansal, MicroStrategy COO. “We have a strong program planned again this year and we look forward to another successful event.”

Registration for EuroWorld 2005 is EUR895 until August 31 and EUR1095 starting September 1, 2005. More information about the event is available at www.microstrategy.com/euroworld.

About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.

MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com

Source: MicroStrategy

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MicroStrategy Expands SAP NetWeaver Integration in Latest Release of MicroStrategy 8

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence (BI) software, today announced expanded integration with SAP NetWeaverTM in its latest release of MicroStrategy 8

McLean, Va., (August 24, 2005) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence (BI) software, today announced expanded integration with SAP NetWeaverTM in its latest release of MicroStrategy 8. With this release, business users can further leverage their existing SAP investments to seamlessly report on, analyze, and monitor data contained in SAP Business Information Warehouse (BW).

As a “Powered by NetWeaver” solution for SAP, MicroStrategy 8 is certified with SAP Web Application Server, SAP BW, and SAP Enterprise Portal, making it well-suited for enterprise business intelligence that includes data from SAP BW and other sources such as data warehouses and data marts. MicroStrategy 8 enables users to join SAP BW data with non-SAP data to provide actionable insight to improve corporate performance. In addition, MicroStrategy 8 provides the business user an intuitive, interactive, and investigative web interface that delivers high performance reporting, analysis, scorecards, and dashboards through patented caching technology.

The expanded SAP NetWeaver integration in the most recent release of MicroStrategy 8 gives business users access to advanced SAP Business Content, specifically SAP BW Structures and Variables, allowing them to execute a wider range of ad-hoc business information requests. MicroStrategy 8 also integrates with existing SAP security and Single Sign-On, ensuring administrators can continue to use existing security infrastructures.

“The new features in the latest MicroStrategy 8 release reinforce our long term commitment to help SAP customers build successful business intelligence applications,” said MicroStrategy COO Sanju Bansal. “Combining the flexibility and open architecture of the SAP NetWeaver solution with the proven scalability of the MicroStrategy platform provides an intuitive and high performance analysis and reporting platform for SAP customers.”

About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.

MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com

Source: MicroStrategy

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Centers for Medicare and Medicaid Services Expands Deployment of MicroStrategy

CMS Enters Multi-year Enterprise Licensing Arrangement

McLean, Va., (August 18, 2005) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that the Centers for Medicare and Medicaid Services (CMS) is expanding its existing agreement with MicroStrategy. CMS is the federal agency within the U.S. Department of Health and Human Services (HHS) responsible for the Medicare, Medicaid, and the State Children’s Health Insurance Program (SCHIP) programs.

CMS entered into a multi-year enterprise-wide licensing arrangement with MicroStrategy in 2005 in support of current data warehousing and business intelligence projects and to assist with its growing reporting and data analysis requirements, including support for the Medicare Modernization Act of 2003 (MMA). MicroStrategy will help to provide visibility into data and operations in implementing the MMA, including Medicare management reporting and the new Medicare prescription drug program. MicroStrategy was selected by CMS because of its core reporting and analytic functionality and the product’s scalability to handle volumes of data and large user populations.

“We are delighted that CMS is expanding its deployment of MicroStrategy to support its growing business intelligence initiatives,” said Gary Monroe, MicroStrategy’s Director of Federal Operations. “With more than 40 million beneficiaries, CMS is an essential service to U.S. citizens. We are eager to continue building our relationship with CMS and pleased that they are realizing significant benefits from our technology.”

About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks that could cause MicroStrategy’s actual results to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of MicroStrategy to implement and achieve widespread customer acceptance of its software on a timely basis; delays in MicroStrategy’s ability to develop or ship new products; market acceptance of new products; competitive factors; currency fluctuations; and other risks detailed in MicroStrategy’s periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com

Source: MicroStrategy

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FBI Establishes Enterprise License Agreement with MicroStrategy

FBI Enters Multi-year Licensing Arrangement

McLean, Va., (August 11, 2005) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that the Federal Bureau of Investigation (FBI) is expanding its deployment of MicroStrategy to support requirements across multiple programs within the Bureau. The value of the initial order for software and services under this agreement is approximately $1.6 million.

The FBI entered into a multi-year enterprise-wide licensing arrangement with MicroStrategy in support of current projects and its plan to establish a services-oriented architecture using standard commercial-off-the-shelf (COTS) technology. MicroStrategy will provide users with access to critical data stored in the FBI’s massive information repositories to help monitor and manage day-to-day operations and support investigative and intelligence activities.

“We are extremely proud of our growing relationship with the FBI and their decision to use the MicroStrategy platform to support vital national programs,” said Gary Monroe, MicroStrategy’s Director of Federal Operations. “MicroStrategy is well suited for large government agencies because of its reliability, scalability, security, and intuitive Web interface. Our customer base includes a wide range of federal, state, and local government organizations that use MicroStrategy to gain greater insights into their operations and make data-driven decisions.”

About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.

MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com

Source: MicroStrategy

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ImpactRx Enhances Pharmaceutical Data Analysis and Reporting with MicroStrategy

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that ImpactRx®, a leading provider of market and sales force effectiveness insight to the pharmaceutical industry, has selected MicroStrategy for reporting and analysis of ph

McLean, Va., (August 09, 2005) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that ImpactRx®, a leading provider of market and sales force effectiveness insight to the pharmaceutical industry, has selected MicroStrategy for reporting and analysis of pharmaceutical data for top drug companies and Wall Street firms. ImpactRx, Inc. is a pioneering force in assessing the impact of pharmaceutical promotion through the use of state of the art techniques such as longitudinal physician networks and handheld data capture devices to improve the accuracy, reliability, and speed of insight for improved promotional decision making.

ImpactRx Account Service Analysts use MicroStrategy as a reporting and analysis tool to enhance the quality of data they provide to customers. The analysts tap into the data warehouse using MicroStrategy to ensure quality control of data and to improve turnaround time on special information requests. ImpactRx selected MicroStrategy for its ability to handle large, complex analytical models and its product suite integration.

“We evaluated other business intelligence products, including Business Objects and Cognos, and we chose MicroStrategy because of its advanced technology, integrated platform, and data scalability,” said ImpactRx MIS Director, Michael Barrett. “ImpactRx delivers timely, accurate, and sensitive market intelligence data to the pharmaceutical industry and MicroStrategy enables us to work more efficiently and to promptly respond to customers’ complex data requests with improved data quality and consistency.”

“We are pleased that ImpactRx selected MicroStrategy’s integrated platform and powerful reporting capabilities to support their customers’ pharmaceutical data requirements,” said Sanju Bansal, MicroStrategy’s COO. “Our customer footprint in the pharmaceutical industry has continued to expand. Nine of the top ten global pharmaceutical companies use MicroStrategy.”

About ImpactRx
Founded in October 2000, ImpactRx’s physician network is the source of an unprecedented intelligence capability for tracking the promotional initiatives of the pharmaceutical industry and determining their impact on physician behavior. Based in Mount Laurel, New Jersey, ImpactRx is a private company with investment financing provided by Mediphase Venture Partners (http://www.mediphaseventure.com), Oxford Bioscience Partners (http://www.oxbio.com), Merck Capital Ventures (http://www.merckcapitalventures.com) and 3i (http://www.3i.com). For more information about ImpactRx, please visit http://www.impactrx.com.

About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks that could cause MicroStrategy’s actual results to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of MicroStrategy to implement and achieve widespread customer acceptance of its software on a timely basis; delays in MicroStrategy’s ability to develop or ship new products; market acceptance of new products; competitive factors; currency fluctuations; and other risks detailed in MicroStrategy’s periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Source: MicroStrategy

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MicroStrategy Forges Strategic Alliance with CSC

CSC to Resell MicroStrategy with Global Healthcare Solution

McLean, Va. (August 04, 2005) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced a new strategic alliance with Computer Sciences Corporation (NYSE: CSC), a leading global information technology (IT) services company. As a result of the alliance, MicroStrategy’s Business Intelligence Platform(TM) will be integrated into CSC’s Clinical Knowledge Exchange (CKE) healthcare offering.

CKE is a healthcare data warehousing and clinical informatics design platform that integrates multiple sources and varieties of healthcare data to more accurately analyze healthcare costs, quality, and efficiencies. MicroStrategy’s business intelligence software offers outstanding user scalability and data scalability, allowing companies to strategically analyze and infer clinical intelligence from this previously raw data. The CKE offering will be sold to healthcare organizations across the payer, provider, and federal healthcare agency markets. In addition, the alliance agreement enables the two companies to expand on their experience in the healthcare industry and develop integrated solutions for other vertical markets.

“Clinical, financial, and operational healthcare data exists in local healthcare delivery or payment systems that are not designed to interoperate,” said Dale Prestipino, CTO of CSC’s Global Healthcare Solutions. “Providing a technology solution to connect, collect, and integrate these data is an essential element of understanding where problems exist and how healthcare can be improved. By integrating MicroStrategy into the CKE offering, entities that deliver, pay for, or regulate healthcare services will have the ability to more efficiently report, analyze, and monitor critical healthcare data to make strategic decisions.”

“This alliance with CSC is based on MicroStrategy’s ability to effectively handle vast amounts of data with a large concurrent user-base,” said Tom Villani, MicroStrategy’s vice president of global alliances. “We’re proud that MicroStrategy technology will aid in the effort to improve healthcare quality and will enable organizations across the healthcare continuum to focus on data analysis instead of software installation and management issues.”

About CSC
Founded in 1959, Computer Sciences Corporation is a leading global information technology (IT) services company. CSC’s mission is to provide customers in industry and government with solutions crafted to meet their specific challenges and enable them to profit from the advanced use of technology.

With approximately 79,000 employees, CSC provides innovative solutions for customers around the world by applying leading technologies and CSC’s own advanced capabilities. These include systems design and integration; IT and business process outsourcing; applications software development; Web and application hosting; and management consulting. Headquartered in El Segundo, Calif., CSC reported revenue of $14.1 billion from continuing operations for the 12 months ended April 1, 2005. For more information, visit the company’s Web site at www.csc.com.

About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.

MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com

Source: MicroStrategy

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Bank of the West Chooses MicroStrategy for Risk Management Reporting and Analysis

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Bank of the West has selected MicroStrategy for risk management reporting and analysis. Based in San Francisco, Bank of the West has 480 banking locations in 16 states an

McLean, Va., (August 02, 2005) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Bank of the West has selected MicroStrategy for risk management reporting and analysis. Based in San Francisco, Bank of the West has 480 banking locations in 16 states and $41.0 billion in assets.

To mitigate risk in collections and lending, Bank of the West will use MicroStrategy to glean valuable information from its collections data warehouse, which contains loan default information. With MicroStrategy, Bank of the West personnel can analyze lending and collections data to generate reports that compare risk management strategies, assess effectiveness, and determine optimal risk management policies for the company.

“We perform sophisticated analyses to evaluate and enhance our risk management program,” said John Kenneth Lord, Vice President of Bank of the West. “With MicroStrategy’s powerful analytics and intuitive web interface, our personnel can create insightful reports that help us to make data-driven decisions that ultimately have a positive impact on our bottom line.”

“MicroStrategy is pleased to add Bank of the West to our growing list of financial services customers,” said MicroStrategy’s COO Sanju Bansal. “Our flexible and scalable architecture is well-suited for financial institutions, enabling them to make better use of their volumes of data to improve operations, find new revenue opportunities, reduce costs, and improve efficiencies.”

About Bank of the West
Bank of the West (www.bankofthewest.com), which is based in San Francisco, has $41.0 billion in assets. It has 480 banking locations in 16 Western and Midwestern states: California, Oregon, Washington, Idaho, Nevada, Utah, Arizona, New Mexico, Colorado, Wyoming, Nebraska, North and South Dakota, Minnesota, Iowa and Wisconsin. Founded in San Jose, California in 1874 as Farmers National Gold Bank, Bank of the West is the fourth-largest commercial bank headquartered west of the Mississippi.

About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.

MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com

Source: MicroStrategy

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