Category: Computer & Electronics

Boots The Chemists Moves Closer To Customers With MicroStrategy

Mar 15, 2005 | Computer & Electronics, Computer Software, Internet, Technology | 0 comments

Leading UK Retailer Extends Use of MicroStrategy

McLean, VA., (March 15, 2005) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Boots The Chemists is extending its use of the MicroStrategy Business Intelligence PlatformTM to deliver improved analysis and reporting of loyalty data to a wider range of users. Part of the Boots Group Plc, Boots The Chemists is the UK’s leading health and beauty retailer with over 1,400 stores employing 60,000 people.

Boots previously used MicroStrategy for a variety of applications including basket analysis, customer segmentation and direct marketing, using the vast amount of data collected from its Advantage Card loyalty program. By upgrading its MicroStrategy platform, Boots will provide more sophisticated analysis to its existing user base and allow more internal users to gain access to its core marketing database. The retailer aims to improve its one-to-one marketing efforts and increase profitability and lifetime value of each customer. Boots is also considering providing access to loyalty information through the MicroStrategy Web interface to external parties in its supply chain.

“The Web-based nature of MicroStrategy and its intuitive, customizable reporting allows us to roll it out to new groups of users quickly and easily,” said Scott Sommerville, Business Consulting Manager, The Boots Company Plc. “In the past, analysts were using MicroStrategy to extract insight from purchasing data but now we are able to empower a wider range of business users with critical information, to help make our individual customer propositions more focused and deliver competitive advantage in our market.”

“MicroStrategy has been one of Boots The Chemists’ primary insight tools since the launch of the company’s loyalty card program in 1997, which is now believed to be the largest one of its kind in the UK. We’re very proud to be part of its plans to further empower users to deliver their own analysis and drive real business value from customer data,” commented Tony Bethell, UK Managing Director, MicroStrategy.

About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps the world’s leading organizations make better business decisions every day. Companies use MicroStrategy to transform vast amounts of data into actionable information that enhances their performance, productivity and competitive edge. MicroStrategy’s customers include the top twelve FORTUNE 500 global telecommunications companies, the top eight global pharmaceutical companies, and nearly two-thirds of the top 50 global retailers. MicroStrategy has relationships with systems integrators and technology partners, including IBM, HP, PeopleSoft, Sun, and Teradata. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.

MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Source: MicroStrategy

Tags: MicroStrategy

Teradata and MicroStrategy Strengthen Alliance with Renewed Partnership Agreement

Mar 10, 2005 | Computer & Electronics, Computer Software, Internet, Technology | 0 comments

Teradata to resell MicroStrategy software and services

DAYTON, Ohio (March 10, 2005) –

MicroStrategy® Incorporated (Nasdaq: MSTR), a leading worldwide provider of business intelligence software, and Teradata, a division of NCR Corporation (NYSE: NCR), today announced a renewed alliance. Under the terms of the agreement, Teradata will resell MicroStrategy software and services, making it easier for Teradata customers to take advantage of end-to-end business intelligence (BI) solutions built on the MicroStrategy platform.

“I am excited to learn that two of our valued business intelligence vendors are announcing a new partnership. Both Teradata and MicroStrategy have been integral parts of the BI effort for Ace Hardware Corporation,” said Tom Ruvoli, technology business manager, Ace Hardware Corporation. “Utilizing the systems and computer hardware and software provided by both these companies, Ace Hardware has been able to continue our migration to achieve the status as ‘the most helpful hardware company on the planet.’ This alliance will only strengthen the product mix that can be offered to customers such as ourselves and help us to reach the desired growth results that we are looking to achieve in the future. Our relationship with these vendors has been strengthened by this alliance and will continue to offer Ace the best in business intelligence tools.”

This agreement strengthens the existing marketing and technology relationship between Teradata and MicroStrategy, which includes MicroStrategy’s participation in Teradata’s beta program over the past 10 years. In addition, the agreement builds on an already significant joint customer base of 175 accounts, approximately a third of which are in the retail industry and running on Teradata’s Retail Decisions solution. The rest of the joint customers span a wide range of industries including financial services, communications, manufacturing, transportation and government.

“Teradata’s continued goal is to provide our customers with market-leading tools that augment our proven power and world-class scalability,” said Scott Collins, vice president of global alliances, Teradata. “We are pleased to continue such a valuable relationship with MicroStrategy, where our joint customers can benefit from its exceptional scalability and Teradata-specific optimizations.”

“MicroStrategy’s innovative business intelligence technology serves the reporting, analysis and monitoring needs of industry-leading companies worldwide,” said Tom Villani, MicroStrategy’s vice president of global alliances. “We are pleased to enhance our already strong relationship with Teradata to serve the needs of organizations that require enterprise-grade business intelligence and data warehousing solutions.”

About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis and monitoring software that helps the world’s leading organizations make better business decisions every day. Companies use MicroStrategy to transform vast amounts of data into actionable information that enhances their performance, productivity and competitive edge. MicroStrategy’s customers include the top twelve FORTUNE 500 global telecommunications companies, the top eight global pharmaceutical companies and nearly two-thirds of the top 50 global retailers. MicroStrategy has relationships with systems integrators and technology partners, including IBM, HP, PeopleSoft, Sun and Teradata. More information about MicroStrategy (Nasdaq: MSTR) is available at www.microstrategy.com.

About Teradata Division
Teradata (www.teradata.com), a division of NCR Corporation (NYSE: NCR), is the global technology leader in enterprise data warehousing, analytic applications and data warehousing services. Organizations around the world rely on the power of Teradata’s award-winning solutions to get a single, integrated view of their business to enhance decision-making, customer relationships and profitability.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR’s ATMs, retail systems, Teradata® data warehouses and IT services provide Relationship Technology(TM) solutions that maximize the value of customer interactions and help organizations create a stronger competitive position. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 28,500 people worldwide.

NCR and Teradata are trademarks or registered trademarks of NCR Corporation in the United States and other countries.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks that could cause MicroStrategy’s actual results to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of MicroStrategy to implement and achieve widespread customer acceptance of its software on a timely basis; delays in MicroStrategy’s ability to develop or ship new products; market acceptance of new products; competitive factors; currency fluctuations; and other risks detailed in MicroStrategy’s periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

Source: MicroStrategy

Tags: MicroStrategy

Law Firms Continue to Turn to Angel.com’s Virtual Receptionist To Enhance Productivity

Mar 09, 2005 | Computer & Electronics, Computer Software, Internet, Technology | 0 comments

Self-Service Speech Technology Application Helps Law Firms Connect with Clients and Staff

McLean, Va. (March 09, 2005) –

Angel.com, a leading provider of web-based, advanced telephony solutions and a division of MicroStrategy® Incorporated (NASDAQ: MSTR) is pleased to announce that its Virtual Receptionist application is being used by law firms as a cost-effective technology solution that can enhance productivity and efficiency.

Numerous law firms have turned to Angel.com’s innovative, web-based Site Builder toolkit to create and manage speech-enabled solutions for greeting and routing callers. Angel.com’s Virtual Receptionist allows firms to convey a more professional and polished image with a system that includes a nationwide toll-free number, voice-activated call transfers, unlimited voice mailboxes, easy web-based administration, and comprehensive phone usage reporting. Unlike traditional phone systems, Angel.com’s Virtual Receptionist does not require any hardware or software and includes unlimited call capacity.

The solution has proven to be particularly effective for law firms, especially small-to-midsized firms with attorneys who frequently travel or work from different locations. Liam O’Brien, founding partner of the New York-based Liam O’Brien & Associates, P.C., said Angel.com has helped his firm stay in touch with clients and colleagues despite often hectic travel schedules.

“Whether we are meeting with clients in Los Angeles, litigating a case in New York, or negotiating with securities regulators in D.C., our phone calls follow us all around the country,” said O’Brien, whose firm represents financial services industry companies and individual securities professionals. “We use innovative technology to enhance our ability to deliver pragmatic, cost-effective and efficient services to our clients. Angel.com’s Virtual Receptionist is one of those technologies that allows us to better serve our clients.”

Firms that have implemented Angel.com’s application include the following:

* The Entertainment Law Group, Beverly Hills, Calif.
* The Law Office of John W. Scharlacken, Naples, Fla.
* Liam O’Brien & Associates, P.C., New York
* Nemeroff Law Firm, Dallas, Texas

For each of these firms and others, Angel.com’s Virtual Receptionist greets callers with a customized message, routes calls based on a dial-by-name or dial-by-department directory, and provides automated answers to frequently asked questions.

Rick Nemeroff of Nemeroff Law Firm, for example, values the technology for the positive first impression that it conveys. Nemeroff’s firm specializes in representing individuals and families whose lives have been irrevocably harmed by catastrophic personal injuries or death as a result of the wrongful or negligent conduct of others.

“Angel.com provides callers to my law firm with a professional, positive and pleasing first impression that simple voicemail systems just can’t provide,” Nemeroff said

About Angel.com
Angel.com is a leading provider of on-demand Interactive Voice Response (IVR) solutions, which enable organizations of all sizes to quickly deploy powerful telephony applications. More than 1,400 customers turn to Angel.com’s patented Voice Site technology to power customer service and marketing phone numbers using intelligent speech recognition that can automate most phone-based interactions. With an innovative Internet-based solution that requires no investment in hardware, software, or human resources, Angel.com balances the need for high quality communications with affordable pay-as-you-go pricing.

MicroStrategy, Angel.com, Site Builder 2005, Virtual Receptionist are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Source: MicroStrategy

Tags: MicroStrategy

International Leisure Giant Thomas Cook Significantly Expands MicroStrategy Deployment Enterprise-Wide

Mar 08, 2005 | Computer & Electronics, Computer Software, Internet, Technology | 0 comments

MicroStrategyÂ® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that international leisure giant Thomas Cook AG has expanded its deployment of the MicroStrategy platform enterprise-wide.

McLean, VA. (March 08, 2005) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that international leisure giant Thomas Cook AG has expanded its deployment of the MicroStrategy platform enterprise-wide. Thomas Cook’s new deal with MicroStrategy represents an important strategic investment in MicroStrategy technology that will help drive critical aspects of Thomas Cook’s operations. Thomas Cook has been a MicroStrategy customer since 2000.

Thomas Cook is present in all parts of the leisure industry’s value chain – airlines, hotels, tour operators, travel and incoming agencies – and provides its customers with products in all market segments across the globe. Thomas Cook encompasses 33 tour operators, 3,600 travel agencies, a portfolio of 76,000 controlled hotel beds, a fleet of 77 aircraft and a workforce numbering some 24,600.

With MicroStrategy technology, hundreds of Thomas Cook employees are able to better understand hotel capacities and contractual terms, optimize travel routes and track the types of hotel rooms that are booked. The MicroStrategy platform anchors a number of Thomas Cook’s business intelligence applications, including the management information reporting system, revenue management analysis, sales analysis, and customer call center applications. Approximately 400 Thomas Cook employees are able to monitor and assess highly comprehensive reports that analyze nearly 1 terabyte of sales information contained in an IBM DB2 data warehouse.

“We’re significantly expanding MicroStrategy because of its ability to produce transaction-level, user-friendly reports analyzing the substantial amounts of critical sales and revenue information that we must generate,” said Nikolaus Kirner, Vice President Corporate Procurement, Thomas Cook. “MicroStrategy is playing an integral role in our business.”

“Thomas Cook’s growing relationship with MicroStrategy is another important validation of our Company’s worldwide leadership in providing enterprise-wide business intelligence solutions,” said MicroStrategy COO, Sanju Bansal. “Leading companies like Thomas Cook, across a wide array of industries, are turning to MicroStrategy for high-value business intelligence monitoring, reporting and analysis.”

About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps the world’s leading organizations make better business decisions every day. Companies use MicroStrategy to transform vast amounts of data into actionable information that enhances their performance, productivity and competitive edge. MicroStrategy’s customers include the top twelve FORTUNE 500 global telecommunications companies, the top eight global pharmaceutical companies, and nearly two-thirds of the top 50 global retailers. MicroStrategy has relationships with systems integrators and technology partners, including IBM, HP, PeopleSoft, Sun, and Teradata. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.

Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com

Source: MicroStrategy

Tags: MicroStrategy

MicroStrategy Rated Number One in Customer Loyalty According to The OLAP Survey 4

Feb 22, 2005 | Computer & Electronics, Computer Software, Internet, Technology | 0 comments

MicroStrategy Customers Most Loyal and Satisfied

McLean, Va., (February 22, 2005) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that in a survey of companies using different business intelligence software to improve their performance, those using MicroStrategy are the most loyal and satisfied, giving MicroStrategy an overall loyalty score of 83.4%. In addition, over 87% of the respondents at these companies indicated they would select MicroStrategy as their single enterprise-wide software for data reporting and analysis.

These results were obtained from The OLAP Survey 4 (http://www.survey.com/olap), which was conducted by independent analyst Nigel Pendse. Based on a detailed survey of nearly 1,000 customer sites, MicroStrategy received the highest customer loyalty score of the 10 business intelligence products evaluated. The loyalty score was based on four quantified criteria:

* Fewest deterrents for wider deployment of existing BI products
* Inclination to buy more seats of each product
* Rate of product abandonment
* Preference for standardizing on a specific BI product

The products reviewed in The OLAP Survey 4 in rank order by top loyalty score were:
BI Vendor Customer Loyalty Rank Overall Loyalty Score
MicroStrategy
1

83.4%
Applix TM1
2

81.0%
SAP BW
3

81.0%
Microsoft AS
4

78.9%
MIS Alea
5

74.3%
Oracle OLAP Services
6

74.3%
Business Objects
7

70.7%
Hyperion Essbase
8

67.3%
Oracle Discover
9

64.9%
Cognos PowerPlay
10

62.8%

“These loyalty results are somewhat surprising in that the other well-known BI vendors who have pursued a growth strategy based on acquisitions, have much lower levels of customer loyalty; whereas MicroStrategy, which has concentrated on a single product architecture and has grown organically, came out on top,” reported Nigel Pendse, author of The OLAP Survey 4.

“Customers today are skeptical about IT investments, and become loyal only after they have successfully used the technology and received some tangible benefit,” said Sanju Bansal, MicroStrategy’s COO. “The fact that MicroStrategy customers continue to be the most loyal is a testament to the business value MicroStrategy provides. The preference for standardizing on MicroStrategy is indicative of MicroStrategy’s ability to serve organizations’ decision making needs from a single integrated reporting and analysis architecture.”

To view a summary of The OLAP Survey 4 results, go to: http://www.microstrategy.com/bisurvey

About The OLAP Survey 4
The OLAP Survey 4, the largest and most comprehensive survey of OLAP products to date, is a quantifiable survey of the $4 billion OLAP market. The Survey, conducted by Nigel Pendse and Survey.com, analyzed data from nearly 1,000 sites in 51 countries. No vendors were involved in developing the questions, or in sponsoring the survey, making it the most reliable and unbiased research on the OLAP market. This year’s survey asked more than 50 usage and adoption questions concerning 42 different OLAP products.

About MicroStrategy
Founded in 1989, MicroStrategy is a worldwide leader in the business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s business monitoring, reporting, and analysis software into their operations. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital insight to help drive cost-efficiency, revenue-generation, and productivity. Top companies are using MicroStrategy to cost-effectively empower thousands of employees, partners, and suppliers with the business insight they need to make better business decisions everyday.

MicroStrategy’s enterprise-class customers include Aventis, eBay, General Motors, Lowe’s Companies, Pfizer, Sprint, Telecom Italia, U.S. Postal Service, Visa International, Wells Fargo, and Yahoo!. MicroStrategy also has relationships with systems integrators and application development and platform partners, including IBM, HP, PeopleSoft, Sun, and Teradata, a division of NCR. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward- looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 8 software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy 8, MicroStrategy Business Intelligence Platform, MicroStrategy Report Services, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com

Source: MicroStrategy

Tags: MicroStrategy

Angel.com Announces Availability of ‘Virtual Call Center’

Feb 16, 2005 | Computer & Electronics, Computer Software, Internet, Technology | 0 comments

New Hosted Call Center Management Solution Integrates Angel.comâ??s On-Demand Interactive Voice Response Offerings with Automatic Call Distribution Several New Enterprise Customers Adopt Solution that Provides Efficient, Affordable Call Distribution

McLean, Va., (February 16, 2005) –

Angel.com, a leading provider of web-based, advanced telephony solutions and a division of MicroStrategy® Incorporated (Nasdaq: MSTR) today announced the launch and general availability of “Virtual Call Center,” a new hosted and customizable call center management offering that combines the flexibility of Angel.com’s on-demand Interactive Voice Response (IVR) solutions with web-based Automatic Call Distribution (ACD).

Virtual Call Center is a hosted call center management solution that combines the call distribution capabilities of an ACD system with the data collection and automation power of speech recognition. These capabilities are all contained in one easy-to-use interface, Angel.com Site Builder 2005. The solution is managed entirely through a web browser, which allows for rapid deployment, significant management flexibility, real-time monitoring and reporting tools, and zero investment in new hardware or software.

Several enterprise customers have already begun implementation of Virtual Call Center, including Sky High Speed, which designs and installs Wi-Fi networks for the hospitality industry, and Moftware, a global provider of mobile data products, software, and consulting services. Sky High Speed uses Virtual Call Center in its Network Operations Center to provide 24 x 7 hospitality guest technical support. Using a hosted call center allows the Network Operations Center to adapt quickly with Sky High Speed’s rapidly expanding customer base, while enhancing the guest experience. For Moftware, Virtual Call Center has already allowed the company to respond to customer inquiries around the clock while increasing the efficiency of its 16 live call center agents.

“Angel.com’s Virtual Call Center is the most cost-effective call center solution in the market,” said Moftware CEO Pinakin Dinesh. “Our biggest problem was that our call center was not available 24-hours-per-day and we received many calls during off hours related to order tracking. With Virtual Call Center, that problem is solved. In addition, the call queuing feature is the best I have seen; it will dramatically improve our call center efficiency and productivity.”

Said Angel.com president and founder Mike Zirngibl, “Companies with a commitment to outstanding customer service no longer need to invest months of time and hundreds of thousands of dollars in hardware and consulting costs to create and manage an effective call center. Angel.com’s Virtual Call Center is a remarkably innovative solution that can be deployed and maintained at a low cost, is easy to use, integrates seamlessly with speech recognition technology, and features real-time reporting and monitoring tools. We believe that enterprise call center managers will adopt Virtual Call Center as they recognize its unique benefits.”

The Angel.com hosted model, combined with Angel.com’s award-winning Site Builder toolkit and speech technology, makes Virtual Call Center a cost-effective alternative for enterprises considering an ACD system and related hardware and support costs.

Scenarios where the Angel.com Virtual Call Center may be particularly beneficial:
o Companies with home-based call center agents. According to Network World, call centers with home-based agents are gaining in popularity as companies look for alternatives to running a traditional, in-house call center or using an offshore outsourcer. Experts say the use of home-based agents eliminates some concerns about cultural differences when using offshore providers.*
o Organizations with a large pool of volunteer call center agents who require the ability to check-in and check-out seamlessly. This is particularly relevant and effective for organizations with volunteers in the field who provide virtual support.
o Existing call centers or multi-tiered support organizations that require special routing for peak hours and routing based on specific agent skills.
o Small-to-medium-sized businesses that receive many support calls but cannot afford the investment in an ACD solution.
o Small businesses with limited personnel who share customer service duties.
o Sales organizations responding to inbound leads. Virtual Call Center provides call queuing and routing to the appropriate agent based on pre-set criteria such as territory or skill set.

Virtual Call Center Features
Call Routing & Queuing – Simple agent addition/deletion options; customizable on-hold music and wait prompts; call screening options to provide information to agents; route calls to any number; unlimited call queues.
Integrated IVR- Sophisticated speech recognition technology captures caller data for agent use; packaged applications available for pre-agent/post-agent interaction; integrates easily with existing web applications.
Call Reporting & Monitoring – Easy, web-based administration; managers can view real-time call load and agent activity; usage reports allow for current/historical metrics tracking.
Scalability & Reliability – No hardware needed; scalable capacity without capital expense; 24/7 technical support options; carrier-grade facilities; fault-tolerant reliability.

Virtual Call Center Benefits
Rapid Return on Investment – Angel.com pricing is primarily usage-based, meaning customers can expect to see a positive ROI within weeks of deployment.
Reduced Wait Times – Angel.com Virtual Call Center is integrated with IVR, meaning the most common requests can be automated without waiting for a live operator.
Fewer Live Operators – With more calls automated through the IVR component, enterprises require fewer live operators, resulting in lower operating costs.
Higher Customer Satisfaction – Live operators will have access to specific information before speaking with a caller and will be able to more effectively manage requests.

For more information, please visit www.angel.com/enterprise/vcc/index.jsp.

*Users Grow Virtual Call Centers, Network World, Jan. 31, 2005, by Ann Bednarz

About Angel.com
Angel.com is a leading provider of web-based, advanced telephony solutions. More than 1,400 customers turn to Angel.com to quickly deploy powerful applications using Angel.com’s patented Voice Site technology. These applications make IVR remarkably easy, and power customer service and marketing phone numbers using intelligent speech recognition technology. With an innovative web-based solution that requires no investment in hardware, software, or human resources, Angel.com balances the need for superior communications with affordable, pay-as-you-go pricing.

MicroStrategy’s enterprise-class customers include Aventis, eBay, General Motors, Lowe’s Companies, Pfizer, Sprint, Telecom Italia, U.S. Postal Service, Visa International, Wells Fargo, and Yahoo!. MicroStrategy also has relationships with systems integrators and application development and platform partners, including HP, IBM, PeopleSoft, Sun, and Teradata, a division of NCR. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 8 software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy 8, MicroStrategy Business Intelligence Platform, MicroStrategy Report Services, MicroStrategy 7, Angel.com, MicroStrategy 7i, Site Builder 2005, Virtual Call Center, Enterprise Voice Sites are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com

Source: MicroStrategy

Tags: MicroStrategy

MicroStrategy 8 Receives SAP

Feb 10, 2005 | Computer & Electronics, Computer Software, Internet, Technology | 0 comments

Integration Goes Beyond Typical Reporting to Include OLAP Analysis, Scorecards, and Alerting

McLean, VA., (February 10, 2005) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that its new Business Intelligence platform, MicroStrategy 8, has been certified by SAP® to access content in SAP Business Information Warehouse (BW).

Using MicroStrategy 8, business users can intuitively and easily report, analyze, and monitor data contained in SAP BW data marts. Users can also combine data from multiple SAP and non-SAP sources in scorecards, dashboards, and reports. With MicroStrategy’s advanced information distribution and collaboration features, business users can create, share, and subscribe to information alerts. Additionally, MicroStrategy 8 provides high performance reporting for SAP users through the use of advanced caching and report scheduling features.

“SAP’s Business Information Warehouse (BW) is becoming further entrenched as a data warehouse (DW) for many enterprises,” said Wayne Eckerson, Director of Research, The Data Warehousing Institute (TDWI). “Making BW and other operational and DW data more easily available to an expanded number of mainstream users is a major priority for these organizations. MicroStrategy 8’s SAP certified BW integration will allow SAP customers to provide highly intuitive integrated reporting and analysis to an expanded base of their mainstream business users.”

MicroStrategy 8 incorporates a high-performance Dynamic MDX (multi-dimensional expression) engine that accesses information in SAP BW cubes via SAP’s OLAP BAPI interface. Because queries are dynamically generated using the multidimensional models in SAP InfoCubes, QueryCubes, and ODS, MicroStrategy users can automatically and transparently drill back into SAP BW for more data, without any prior programming or prior design of drill paths.

“MicroStrategy 8 is becoming the enterprise BI utility of choice for many SAP customers,” said Sanju Bansal, MicroStrategy’s COO. “By leveraging customers’ existing SAP investments, valuable business information stored in SAP can be quickly deployed to thousands of business users in scorecards, dashboards, and reports. In addition, since MicroStrategy 8 has an enterprise-caliber architecture that supports all five styles of business intelligence, organizations can finally standardize on a single BI platform for both their SAP and non-SAP data.”

About MicroStrategy

Founded in 1989, MicroStrategy is a worldwide leader in the business intelligence software market. Leading Fortune 2000 companies are increasingly integrating MicroStrategy’s business monitoring, reporting, and analysis software into their operations. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital insight to help drive cost-efficiency, revenue-generation, and productivity. Top companies are using MicroStrategy to cost-effectively empower thousands of employees, partners, and suppliers with the business insight they need to make better business decisions everyday.

MicroStrategy has over 2,800 enterprise-class customers, including Aventis, eBay, General Motors, Lowe’s Companies, Pfizer, Sprint, Telecom Italia, U.S. Postal Service, Visa International, Wells Fargo, and Yahoo!. MicroStrategy also has relationships with over 300 systems integrators and application development and platform partners, including HP, IBM, PeopleSoft, Sun, and Teradata, a division of NCR. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 8 software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com

Source: MicroStrategy

Tags: MicroStrategy

MicroStrategy 8 Praised by Alliance Partners

Feb 09, 2005 | Computer & Electronics, Computer Software, Internet, Technology | 0 comments

Joint Customers Benefit from Reporting, Analysis and Monitoring Enhancements in MicroStrategyâ??s Newest Release

McLean, Va., (February 09, 2005) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that its newest product release, MicroStrategy 8, is receiving high praise from MicroStrategy alliance partners. MicroStrategy 8 provides significant enhancements for business decision making with improved access to data, an easy-to-use Web interface and seamless integration of reporting, analysis and business performance monitoring.

MicroStrategy has relationships with approximately 150 alliance partners, including technology partners, consulting/systems integrators, resellers, OEMs, and VARs. Many of these partners previewed MicroStrategy 8 beta software and provided positive feedback on its ability to extend BI to a broader business user population. The technological advancements in MicroStrategy 8 will allow MicroStrategy customers to deploy business intelligence to more users and derive more value from their existing BI investment. Specifically, the innovations in MicroStrategy 8 will allow alliance partners to attract new customers looking for a BI platform that is simple to use and can connect to all enterprise data sources.

“Demand for BI platforms that can support large user populations with high performance has surged in the past few years,” said Tom Villani, MicroStrategy’s Vice President of Global Alliances. “The additional features, capabilities and advancements in MicroStrategy 8 address two of the most important business intelligence issues facing companies today – accessing all their enterprise data and providing an easy-to-use interface for large populations of business users. Our global alliance partners will benefit by having MicroStrategy 8 in their portfolio.”

MicroStrategy’s alliance partners praise MicroStrategy 8:

Ascential Software
“We congratulate MicroStrategy on the launch of MicroStrategy 8 because it brings innovative functionality to the market including interactive reporting and analysis, rapid report design and development, and smoother integration with operational systems,” stated Bob Zurek, Vice President of Product Management and Advanced Technologies, Ascential Software. “Customers can maximize their BI application initiatives by combining MicroStrategy’s next-generation BI Platform with the Ascential Enterprise Integration Suite(TM), our complete, end-to-end data integration solution.”

Ascertane
“The new features in MicroStrategy 8 further extend MicroStrategy’s technology advantage over the competition,” said Eric Reid, Ascertane’s President of Business Intelligence. “In addition to making fully featured report design available in a zero footprint Web client, the new product allows access to ERP data, including direct access to SAP Business Information Warehouse. MicroStrategy has set the standard for open, server based architecture and common metadata, allowing one version of a performance metric to be shared across all information delivery channels.”

Capgemini
“MicroStrategy 8 unveils the power of Business Intelligence by supporting all the five styles of Business Intelligence,” said Mark Vreeland, Technology Services Senior Manager, Capgemini. “With its reporting and analysis techniques, MicroStrategy 8 empowers the user with on-demand information intelligence to make informed and efficient business decisions. MicroStrategy is well positioned to rise to the next level in serving their customers’ needs.”

Claraview
“Customers turning to Claraview for a BI strategy that leverages their SAP BW investment will embrace the new functionality of MicroStrategy 8,” explained Sid Banerjee, CEO of Claraview, Inc. “By delivering direct access to SAP BW for easy-to-use MicroStrategy reporting, rich analytical capability, and full drill-anywhere functionality, SAP users now have a powerful tool to make critical business decisions in real time.”

Cognizant Technology Solutions
“Among the new features in MicroStrategy 8, the heterogeneous data access will be one of the most beneficial to our customers,” said Srini Krishnan, Data Warehouse Practice Manager, Cognizant Technology Solutions. “Users who have organizational constraints and the need to store data across various databases will find MicroStrategy 8 to be a seamlessly integrated, cost effective, and extremely feature-rich business intelligence tool.”

Conversion Services International (CSI)
“CSI’s clients are always searching for new ways to improve the efficiency and effectiveness of their business operations and to capitalize on new opportunities,” said Tim Furey, Data Warehouse Practice Director for CSI. “They will be extremely pleased with the technical advancements incorporated into MicroStrategy 8, as this richer, more unified, industrial-strength business intelligence infrastructure will be able to accelerate the time to market for their BI solutions.”

Dataspace
“With the release of MicroStrategy 8, MicroStrategy has exceeded the expectations of even their most demanding customers,” stated Benjamin Taub, CEO of Dataspace. “The new interactive analytical and design features within the web reports and documents, along with capability to seamlessly analyze data across the enterprise, from data warehouses and SAP BW sources to operational databases, will give companies the confidence and motivation to truly standardize on a single reporting product suite.”

DBWorks Technologies
“DBWorks Technologies has had the pleasure of working with MicroStrategy and our respective clients for many years,” said Tim Nickason, President, DBWorks Technologies. “We have experienced nothing but excellence in regard to functionality, analytical depth, reporting style and ease of use from the 7i platform. With version 8, MicroStrategy has clearly raised the BI reporting bar even further. In addition to existing capabilities, the web enabled WYSIWYG report design and presentation is utterly astounding. By providing reporting directly against SAP BW and other ERP vendor’s data, MicroStrategy has opened up new reporting opportunities for us and our clients.”

High Impact Technologies
“With MicroStrategy 8, we can now implement critical management scorecards and operational reports in real-time,” said Tom Dennis, Director of High Impact Technologies. “Key to our success is the ability of MicroStrategy 8 to connect directly to operating systems and to seamlessly integrate with heterogeneous databases. The intuitive Web interface lets us deploy fully interactive scorecards and reports that senior health care managers and physicians can readily use.”

MapInfo
“The enhancements in MicroStrategy 8, including a much more productive and simple-to-use web interface, familiar windows-based environment and clean, one-click feel, make it even easier for MapInfo’s “Location Intelligence Component for MicroStrategy” to provide organizations with the added dimension of geographic querying and visualization,” said Mike Agron, MapInfo Managing Director, Channel Sales, OEM & Enterprise Partners. “The potential to further maximize ROI on a MicroStrategy 8 platform investment is outstanding.”

MIIX Business Intelligence Systems Limited
“With MicroStrategy 8, our retail customers will be able to make better business decisions with the ability to import the most sophisticated data mining models into any report or analysis, such as merchandise optimization, price optimization and customer segmentation,” explained Roger Johnson, CTO, MIIX Business Intelligence Systems Limited. “In addition, MicroStrategy 8’s increased interactivity and ability to draw real-time information directly from our Merchandise Management package provides realizable benefits to our retailers.”

Netezza
“MicroStrategy 8 now makes it even easier for employees across an enterprise to access and analyze data better than ever before, whenever and wherever they need it,” stated Bill Doyle, VP Channel Sales, Netezza. “This functionality, when combined with the breakthrough performance of the Netezza database warehouse appliance, makes it possible for organizations to discover new insights and make smarter business decisions every day. We are confident that this release will extend the benefits of our joint solution and add to the success of our customers.”

Sybase
“Sybase has experienced a great number of joint customer successes with MicroStrategy for nearly 10 years,” said Steve Capelli, Senior VP and GM, Sybase North America Operations. “We look forward to building on that customer success by providing our customers an even richer and more user friendly BI experience, as MicroStrategy 8 allows a diverse range of business users to dig into the full depth and breadth of the largest data warehouses.”

Teradata
“The combination of the Teradata warehouse with MicroStrategy 8 offers our joint customers a single view of their organization’s data and enables them to deliver decisioning data access, from scorecards and indicators to data mining, to users at all levels in their organization with a single tool,” said Todd Walter, CTO, Teradata.

XeoMatrix
“MicroStrategy 8 sets a new standard for web-based BI reporting,” said Chris Monahon, President, XeoMatrix Incorporated. “Business users now are empowered to design and refine their own Report Services reports using MicroStrategy Web’s WYSIWYG interface. This new achievement can translate into an immediate project cost savings by reducing report development cycles, decreasing project deployment timelines, and increasing overall end-user productivity.”

About MicroStrategy

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 8 software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com

Source: MicroStrategy

Tags: MicroStrategy

MicroStrategy Hosts Online Event to Launch Next Generation Business Intelligence Technology

Feb 03, 2005 | Computer & Electronics, Computer Software, Internet, Technology | 0 comments

Webcast to Demonstrate New Features of MicroStrategy 8

MCLEAN, Va., (February 03, 2005) –

MicroStrategy(R) Incorporated (Nasdaq: MSTR – News), a leading worldwide provider of business intelligence software, today announced that it will offer an online launch event on February 10, 2005, to demonstrate the exciting new features and capabilities available from MicroStrategy 8. On Monday, January 31, 2005, MicroStrategy unveiled MicroStrategy 8, its latest innovation in BI technology. MicroStrategy’s new release integrates enterprise reporting, analysis and continuous performance monitoring into one BI platform and empowers end-users with a comprehensive range of easy-to-use capabilities for improved business decision-making.

MicroStrategy 8 provides streamlined functionality and more than 2,000 enhancements that enable all levels of business users to access more of their enterprise data. With a scalable architecture and a single metadata, users can easily navigate between reporting, analysis and monitoring without using multiple BI tools or navigating dissimilar interfaces. MicroStrategy 8 also offers a redesigned, easy-to-use Web interface and expands the universe of data sources that business users can access for their reporting and analysis activity.

MicroStrategy 8 has already received positive reviews from customers, global partners and industry analysts. Nigel Pendse, author of The OLAP Survey 4 (http://www.survey.com/olap) and The OLAP Report (http://www.olapreport.com), stated, “The OLAP Surveys have consistently found that MicroStrategy sites have the most users, and the highest level of Web- deployment. MicroStrategy 8 provides further improvements in the Web user interface and better source data connectivity while still providing the only fully integrated product set ideally suited for large scale, complex data analysis, highly formatted reporting, proactive exception reporting and advanced queries.”

On February 10, the 90-minute Webcast will highlight the features and business benefits of MicroStrategy 8. MicroStrategy executives will provide an overview of the technology and discuss its innovative new capabilities. In addition, participants will hear what industry experts have to say about the technical achievements of MicroStrategy 8 and customers will share comments on how they plan to use MicroStrategy 8 to enhance their business performance. There will be six convenient times for participants around the globe to join the launch event.

In addition to the Webcast, MicroStrategy is planning a global city tour to over 60 locations in February. To register for the February 10th Webcast or the global city tour, visit the MicroStrategy website, http://www.microstrategy.com.

About MicroStrategy

This press release may include statements that may constitute “forward- looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 8 software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com

Source: MicroStrategy

Tags: MicroStrategy

Inovant Executive Wins MicroStrategy’s Individual Excellence Award

Feb 02, 2005 | Computer & Electronics, Computer Software, Internet, Technology | 0 comments

Las Vegas, NV (February 02, 2005) –

MicroStrategy(R) Incorporated (Nasdaq: MSTR – News), a leading worldwide provider of business intelligence software, today announced that it has selected Kate Kristensen, Vice President of Information Services Product Support at Inovant LLC, a Visa Solutions Company, as the recipient of MicroStrategy’s Individual Excellence in Business Intelligence award. Ms. Kristensen was recognized at MicroStrategy World 2005 in Las Vegas, Nevada.

“I am honored to receive MicroStrategy’s Individual Excellence award,” said Ms. Kristensen. “I share this award with the talented group of people who work with me to maximize our MicroStrategy investment, and I thank MicroStrategy for this honor.”

According to her peers at Inovant, Ms. Kristensen has the vision and insight to understand the vital role of IT in making the business more efficient. Ms. Kristensen has always put her customers’ needs first to drive IT initiatives. By involving the business community closely with the IT development team, Ms. Kristensen has successfully delivered results to her customers.

“Kate Kristensen has defined leadership and innovation for business intelligence deployments everywhere,” said MicroStrategy’s COO Sanju Bansal. “With over 20 years of experience in information technology, Kate Kristensen played a critical role in deploying MicroStrategy’s business intelligence platform at Visa. We congratulate Kate Kristensen and the entire Inovant Information Services team for their outstanding work.”

About MicroStrategy

This press release may include statements that may constitute “forward- looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 8 software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com

Source: MicroStrategy

Tags: MicroStrategy

Page 44 of 65« First «...10 20 30...42 434445 46...50 60...»Last »

Category: Computer & Electronics

Exclusive White Paper Offers