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MicroStrategy Honors Four Companies for Excellence in Enterprise-Class Business Intelligence

AdvancePCS, Amway Corp., Avnet and Yum! Brands Awarded at MicroStrategy World 2003 User Conference

LAS VEGAS (February 05, 2003) –

MicroStrategy® Incorporated (Nasdaq: MSTR), a leading worldwide provider of business intelligence software, today honored four companies for achieving breakthrough enterprise- class business performance with their MicroStrategy-based business intelligence applications. The “Best Practices in Business Intelligence” award winners for 2003 are AdvancePCS, Amway Corp., Avnet and Yum! Brands. These customers have deployed world-class business intelligence (BI) applications and are successfully leveraging them across the enterprise to boost revenue, enhance efficiency and productivity, strengthen customer relationships and increase their competitive advantage. The awards were announced at the company’s international user conference, MicroStrategy World 2003, in Las Vegas, NV. The award categories and their winners are:

* Best Extranet Deployment: AdvancePCS

* Best Enterprise Deployment: Amway Corp.

* Best Information Delivery: Avnet, Inc.

* Best Data Scalability: Yum! Brands, Inc.

“We’re pleased to honor these four companies, all industry leaders, for demonstrating best practices in their MicroStrategy business intelligence deployments,” said Sanju K. Bansal, MicroStrategy’s COO. “While our customers consistently set new standards in their industries with MicroStrategy’s exceptional technology, these four winners have exhibited distinction, defined leadership and established paragons in business intelligence software deployment.” He continued: “The honorees have deployed innovative, enterprise-wide applications that help make thousands of their employees more efficient and proactive; they have harnessed vast, terabyte-sized databases for new insights to strengthen their internal operations and bring new value to their customers worldwide; and they have devised new, cost-saving solutions to common problems faced by business intelligence practitioners. Other dynamic companies may learn from their experiences and replicate their success within their own environments. We congratulate these four winners for their technology achievements and for making MicroStrategy software a critical component of their strategy to become better, smarter businesses.”

Following is a brief description of this year’s winners:

* AdvancePCS: A customer since 1999, AdvancePCS is the winner in the Best Extranet Deployment category for deploying a robust extranet that lets end users analyze 1.2 billion pharmaceutical claims contained in a 10-terabyte data warehouse, while strictly protecting individual patient confidentiality. “MicroStrategy software helps end users, including AdvancePCS management, clinical pharmacists, health plan providers, and other health care practitioners, analyze billions of pharmaceutical claims in order to make critical decisions that improve healthcare outcomes and lower pharmaceutical costs while protecting individual privacy,” said Mitch Henry, AdvancePCS Senior Vice President and Chief Information Officer. AdvancePCS (Nasdaq: DVP – News), both a Fortune 500 and Fortune Global 500 company, is the nation’s largest independent provider of health improvement services, touching the lives of more than 75 million health plan members and managing approximately $28 billion in annual prescription drug spending.

* Amway Corp.: Amway Corp., a subsidiary of Alticor Inc., is the winner in the Best Enterprise Deployment category for utilizing the MicroStrategy platform to improve the productivity and retention of Amway’s millions of worldwide independent business owners (IBOs). Alticor is the parent company of Amway, a global leader in direct selling, and Quixtar Inc., a Web-based business opportunity in North America. Four of Amway’s affiliates — Korea, the United Kingdom, Germany and Italy, along with Quixtar in North America — use MicroStrategy’s technology to analyze sales and marketing data generated by approximately 3 to 4 million IBOs working in these countries. The software enables end users to offer incentives or information to IBOs that may increase affiliate sales and strengthen the affiliate-IBO relationship. “MicroStrategy’s global presence, its scalable platform and superior architecture were the main reasons we chose the company’s software back in 1997,” said Tom Kasprzak, Amway Supervisor of Data Support Services, Core Central IT. “MicroStrategy continues to be a leading force in the business intelligence industry.” Headquartered in Ada, Michigan, USA, Alticor and its subsidiaries generate annual sales of more than $4 billion, and offer products, business opportunities, and manufacturing and logistics services in more than 80 countries and territories worldwide.

* Avnet, Inc.: A customer since 1997, Avnet is the winner in the Best Information Delivery category for using the MicroStrategy platform to anchor a multi-lingual, multi-geography and 24 X 7 Business Intelligence (BI) environment that delivers nearly 23,000 formatted email reports to thousands of employees on a monthly basis. “Avnet has found MicroStrategy’s platform of tools to be effective in providing direct and immediate distribution of critical information to our customers and employees,” said Bob Mason, chief information officer at Avnet, Inc. “Through systems integration with MicroStrategy, Avnet has increased its capability to manage its global inventory to support our customers’ growing needs. Management of millions of dollars of inventory globally has been achieved with analytics derived by our reporting processes in our data warehouses, using MicroStrategy. In addition, the MicroStrategy Web and Narrowcast applications have allowed Avnet to bring a self-service Web environment as well as dynamically distributed information to the fingertips of its global customer base, using the Narrowcast application via smtp e-mail.” Avnet, Inc. (NYSE: AVT – News), a Global Fortune 500 company with annual sales of $8.9 billion, is one of the world’s largest technology marketing and services providers serving customers in 63 countries, distributing semiconductors, interconnect, passive and electromechanical components, embedded systems and computer products from leading manufacturers.

* Yum! Brands, Inc.: Louisville, KY-based Yum! Brands is the winner in the Best Data Scalability category for using the MicroStrategy platform to analyze a multi-terabyte database of transactional, product, market and customer data stored in a Teradata(R) data warehouse. “The MicroStrategy platform is the business intelligence standard across our U.S. operations,” said Tom Rosing, Director of Decision Support at Yum! Brands, Inc. “Unlike its competitors, the MicroStrategy platform offers the power, flexibility and ease of use that we need 24/7. KFC, Pizza Hut and Long John Silvers employees currently access the MicroStrategy platform to uncover critical business insight aimed at improving promotions, pricing and product offerings, and strengthening customer relationships.” Yum! Brands (NYSE: YUM – News), a Fortune 300 company formerly known as Tricon Global Restaurants, Inc. and the world’s largest quick-serve restaurant company, operates more than 30,000 KFC, Pizza Hut, Taco Bell, Long John Silvers and A&W restaurants in more than 100 worldwide territories.

About MicroStrategy Incorporated

Leadership in a Critical Market: Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Large and small companies alike are harnessing MicroStrategy’s business intelligence software to gain vital insights from their data to help them proactively enhance cost-efficiency, productivity and customer relations and optimize revenue-generating strategies. MicroStrategy’s business intelligence platform offers exceptional capabilities that provide organizations — in virtually all facets of their operations — with user- friendly solutions to their data query, reporting, and advanced analytical needs, and distributes valuable insight on this data to users via Web, wireless, and voice. PC Magazine selected MicroStrategy 7(TM) as the 2001 “Editors’ Choice” for business intelligence software.

Enterprise-Class Business Intelligence: MicroStrategy 7i(TM) is a truly integrated, enterprise-class, Web-based business intelligence platform. With MicroStrategy 7i, enterprises can now standardize on one business intelligence platform and deploy high-value business intelligence enterprise-wide. MicroStrategy 7i’s configurable query, reporting, and OLAP Web interface is designed to support all users, from casual report viewers to power analysts.

Diverse Customer Base: MicroStrategy’s customer base cuts across industry and sector lines, with over 1,900 enterprise-class customers, including Lowe’s Home Improvement Warehouse, AT&T Wireless Group, Wachovia and GlaxoSmithKline. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Hewlett-Packard, and JD Edwards.

MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information on the company, or to purchase or demo MicroStrategy’s software, please visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward- looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy 7, MicroStrategy Narrowcast Server, MicroStrategy 7i, MicroStrategy Web are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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MicroStrategy Profitable in Q4 2002 and Full Year 2002

Fourth Consecutive Quarter of Profitability; License Revenues Increase Versus Q4 of Prior Year

MCLEAN, Va. (January 30, 2003) –

MicroStrategy(R) Incorporated (Nasdaq: MSTR), a leading worldwide provider of business intelligence software, today announced its financial results for the three- month period ended December 31, 2002 (the fourth quarter of its 2002 fiscal year), reporting its fourth consecutive quarter of GAAP profitability and full year earnings of $3.12 per share on a diluted basis.

Fourth quarter 2002 revenues were $42.0 million versus $33.4 million in the third quarter of 2002 and $43.7 million in the fourth quarter of 2001. Fourth quarter 2002 license revenues were $20.5 million versus $12.9 million in the third quarter of 2002 and $18.7 million in the fourth quarter of 2001. Net income attributable to common stockholders for the fourth quarter of 2002, determined in accordance with Generally Accepted Accounting Principles (GAAP), was $4.6 million, or $0.33 per share on a diluted basis. This result included restructuring and impairment charges of $1.4 million, charges for amortization of goodwill and intangible assets of $0.5 million, a charge for discount amortization expense on notes payable of $1.0 million, and a gain on the partial extinguishment of notes payable of $2.0 million. Excluding these items, adjusted net earnings for the fourth quarter of 2002 was $5.5 million, or $0.40 per share on a diluted basis.

“A full year of profitability and four consecutive profitable quarters are significant achievements for MicroStrategy. Our license revenues in the fourth quarter grew by 9 percent over the same period in 2001, which indicates that our field operations, supported by several new product releases, had solid execution,” said MicroStrategy President and CFO, Eric F. Brown. “We have implemented rigorous changes to all aspects of our operations and made substantial improvements to our balance sheet.”

“The earnings speak for themselves. MicroStrategy has become a profitable, more cost-efficient and productive company,” said MicroStrategy Chairman and CEO Michael J. Saylor. “In 2002, in contrast to many software companies, we grew our sales force by approximately 30 percent, and we won major new business with leading companies across the globe. Acknowledging the strength of our scalable, pure web MicroStrategy 7i(TM) platform, industry leaders now view MicroStrategy as a technically superior alternative to vendors such as Business Objects and Cognos. These vendors have numerous small-scale implementations but are not well-architected to meet the deployment and on-going maintenance needs of mid-size and large organizations.”

Highlights from Q4 2002

Signed Agreements with 11 Systems Integrators and OEMs (Original Equipment Manufacturers)

New partners include: Wingspan Technology, Eureaka Technocrates, Inc., Miix Ltd, Vallence Solutions, LLC, SoftPro LLC, and Intelligent Communications.

Added 128 New Customers

New Customers and New Deals with Existing Customers in Q4 2002 Included:

Alitalia, Aventis Pasteur, BellSouth, Crane & Company, Discovery Communications, GE Medical Systems, Grange Insurance, Harris Teeter, IMS Health Canada, Katz Group, Koch Industries, Lending Tree, Prescription Solutions, Rheem Manufacturing, RBC Financial Group, Shaw Industries, Solucient, Toyota Financial Services, Universal Studios, Upsher-Smith Laboratories, U.S. Air Force Gunter Annex, and Wells Fargo & Company.

Examples of Noteworthy Customer Deals from Q4 2002:

Discovery Communications

In the fourth quarter of 2002, Discovery Communications, Inc., the leading global real world media and entertainment company with over 830 million subscribers around the world and home to the Discovery Channel, Travel Channel, Animal Planet, and The Learning Channel, selected the MicroStrategy platform as its enterprise business intelligence standard. The company selected MicroStrategy because of its platform’s integrated architecture, ease of use, and low cost of administration. Discovery plans to deploy sales, financial and management analytic applications with MicroStrategy. Eventually more than two hundred employees will perform analyses to optimize Discovery’s business performance.

Toyota Financial Services

In the fourth quarter of 2002, Toyota Financial Services, a leading captive finance company in the United States with managed assets totaling more than $40 billion dollars, purchased MicroStrategy software and services to expand its MicroStrategy financial reporting applications out to the enterprise. Impressed by the scalability and functionality of the MicroStrategy Business Intelligence Platform, Toyota Financial Services expects its user base to grow to over 400 associates across the country. TFS is the finance and insurance brand for Toyota in the U.S., offering retail auto financing and leasing through Toyota Motor Credit Corporation (TMCC) and extended service contracts through Toyota Motor Insurance Services (TMIS).

Alitalia

Alitalia is one of the leading airlines in Europe and the world. With more than 50 years of experience it is one of Italy’s largest and most successful companies, carrying more than 25 million passengers per year. To maintain its leadership position, Alitalia chose the MicroStrategy platform as its business intelligence solution for customer profiling and campaign management. Alitalia deploys MicroStrategy Web and MicroStrategy Narrowcast to analyze a multimillion record database of historical reservation data and provide dynamic Web reporting and information delivery. MicroStrategy offers Alitalia a solution for customer profiling, including client segmentation by frequency and relationship tenure; for campaign creation and management; and for market basket analysis, to analyze the relationship between flight purchases and the use of commercial partners.

IMS Health Canada

IMS Health Canada has developed an ASP application with the MicroStrategy Business Intelligence Platform(TM) that provides sales and marketing data to pharmaceutical companies. The recent purchase of additional MicroStrategy software and services will allow the company to expand its reach from 650 customers on the Web to 1,000, and from 2,000 subscribers who will receive personalized insight via e-mail based data stores in its Oracle data warehouse to 3,500. The company offers the services to its pharmaceutical customers to help them determine optimal sales and marketing strategies to improve their market presence.

Year of Technological Milestones & Innovation Solidifies MicroStrategy’s Leadership

In 2002, MicroStrategy solidified its technological leadership in enterprise-class, industrial strength business intelligence software with a series of major technological milestones and innovations. In April 2002, MicroStrategy released its new, significantly enhanced version of its business intelligence software platform, MicroStrategy 7i. Winning high praise from customers and leading industry analysts alike, MicroStrategy 7i represented a technological breakthrough for the industry, as it is the first truly integrated, 100-percent Web-based platform that puts a wide range of user functionality into a single business intelligence technology.

In the third quarter, MicroStrategy further expanded the capabilities of its business intelligence platform with an enhanced version of MicroStrategy 7i (7.2.1). Addressing the urgent industry need for transparent financial tracking and reporting, MicroStrategy 7.2.1 is designed specifically to meet the demanding new requirements for financial reporting and analysis imposed on business by new government mandates with highly sophisticated, yet easy-to-use features. These new features allow fast deployment of Web-based financial reporting systems — companies can deploy an operational system within 90-120 days rather than the usual 6-12 months.

November 2002 marked the release of an easy-to-deploy, scalable Web user interface, MicroStrategy Web Universal(TM), that will run on UNIX(R), Linux(R) and Windows(R) operating systems. MicroStrategy Web Universal is a fully functional, zero-footprint Web interface that can run on any major operating system. MicroStrategy Web Universal is J2EE(TM) compliant and runs on leading application servers, including BEA WebLogic Server(TM), IBM WebSphere(R) Application Server, Sun(TM) ONE Application Server and Apache Tomcat. MicroStrategy Web Universal’s platform-independent architecture enables it to run on Windows or Linux operating systems, or on UNIX operating systems such as Sun Solaris(TM), IBM AIX(R), and HP-UX.

The market-leading capabilities of MicroStrategy’s business intelligence software platform were validated in 2002 with the issuance of the second edition of the top independent survey of the online analytic market, the OLAP Survey. The survey found MicroStrategy’s software superior to that of Business Objects, Cognos, Hyperion and Brio in the critical, strategic areas of Web deployment and data scalability. MicroStrategy’s business intelligence software platform was found to be far ahead in its capacity to be deployed easily via the Web and to serve users enterprise-wide by harnessing very large databases. (Please see: http://www.microstrategy.com/Company/Analysts_OLAP_Survey.asp .)

In 2002, MicroStrategy won Reader’s Choice awards in Intelligent Enterprise, a leading IT publication, for its software’s advanced analysis and data mining capabilities and for customer relationship management (CRM) analysis. MicroStrategy won these awards in competition with Business Objects, Oracle, Cognos, Brio, Actuate, and SAS Institute.

Also in 2002, MicroStrategy 7 was found to be the most comprehensive analytical tool reviewed by the CRN Test Center, in an evaluation of analytical tools including Microsoft’s Data Analyzer 3.5 and ProClarity’s Analytic Platform 4.0. MicroStrategy’s interactive, pure-HTML Web client and extensive library of analytical functions were among the top features the review highlighted, and the MicroStrategy 7 platform was deemed the best solution for the Web.

Finance Commentary

As of December 31, 2002, all outstanding preferred stock had been converted to common stock. During Q4 2002, the company repurchased an additional $7.5 million face value worth of its five-year 7.5% notes at a discount to par resulting in a $2.1 million gain on the partial early extinguishment of the notes. The outstanding principal amount of the notes was $63.3 million at December 31, 2002. These notes are carried on the balance sheet at a discounted value of $45.0 million with the difference between carrying value and principal value amortized on a quarterly basis through a charge reflected on the company’s profit and loss statement. As a result of this amortization, $1.0 million in non-cash interest expense was reported in the Q4 2002 results. In Q4 2002, the company wrote off $1.4 million in intangibles relating to the Teracube asset, bringing the book value of this item to zero. In Q4 2002, the company paid a total of $8.3 million on its five-year 7.5% notes, which represented interest that had accrued on the notes since April 2001. Going forward, based on the $63.3 million of aggregate face value of the notes outstanding as of the end of 2002, the company expects to make semi-annual interest payments of approximately $2.4 million through maturity. The company previously announced plans to sell its two remaining non-core business units, Angel.com and Alarm.com. The sales process did not result in the company receiving any acceptable bids for these units. Accordingly, the sales process has been terminated.

Outlook and Financial Guidance Information

The following statements are subject to risks and uncertainties described at the end of this press release. Management guidance for 2003 supersedes any previously announced guidance as to the company’s expectations for financial results for 2003.

Management offers the following guidance for the consolidated continuing operations of MicroStrategy, for the quarter ending March 31, 2003:

Revenue is expected to be in the range of approximately $33 to $37 million. Net income (loss) is expected to range from approximately $(0.2) million to $0.6 million. Earnings (loss) per share, assuming a fully diluted weighted average share count, is expected to range from approximately $(0.02) to $0.04 per share. Adjusted net earnings (which excludes approximately $1.0 million in expected non-cash discount amortization expense and approximately $0.1 million in expected amortization expense of intangible assets) is expected to be approximately $0.9 million to $1.7 million or $0.06 to $0.12 per share on a diluted basis. Average share count in the quarter using the fully diluted weighted average share count method is expected to be approximately 13.5 to 14.5 million.

Management offers the following guidance for the full year 2003, which supersedes any previously announced guidance as to the Company’s expectations for financial results for 2003:

Consolidated revenue is expected to be in the range of approximately $150 to $160 million. License revenue for 2003 is expected to increase by approximately 10% versus 2002. Net income is expected to range from approximately $11.0 million to $16.0 million. Earnings per share, assuming a fully diluted weighted average share count, is expected to range from approximately $0.71 to $1.13 per share. Adjusted net earnings (which excludes approximately $3.8 million in expected non-cash discount amortization expense and approximately $0.2 million in expected amortization expense of intangible assets) is expected to be approximately $15 million to $20 million or $1.00 to $1.40 per share on a diluted basis. Average share count for the year using the fully diluted weighted average share count method is expected to be approximately 14 to 15 million. The Company also expects to have positive operating cash flow in each quarter of 2003.

About MicroStrategy Incorporated

Leadership in a Critical Market: Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Large and small companies alike are harnessing MicroStrategy’s business intelligence software to gain vital insights from their data to help them proactively enhance cost-efficiency, productivity and customer relations and optimize revenue-generating strategies. MicroStrategy’s business intelligence platform offers exceptional capabilities that provide organizations — in virtually all facets of their operations — with user- friendly solutions to their data query, reporting, and advanced analytical needs, and distributes valuable insight on this data to users via Web, wireless, and voice. PC Magazine selected MicroStrategy 7(TM) as the 2001 “Editors’ Choice” for business intelligence software.

Enterprise-Class Business Intelligence: MicroStrategy 7i(TM) is a truly integrated, enterprise-class, Web-based business intelligence platform. With MicroStrategy 7i, enterprises can now standardize on one business intelligence platform and deploy high-value business intelligence enterprise-wide. MicroStrategy 7i’s configurable query, reporting, and OLAP Web interface is designed to support all users, from casual report viewers to power analysts.

Diverse Customer Base: MicroStrategy’s customer base cuts across industry and sector lines, with over 1,900 enterprise-class customers, including Lowe’s Home Improvement Warehouse, AT&T Wireless Group, Wachovia and GlaxoSmithKline. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Hewlett-Packard, and JD Edwards.

MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information on the Company, or to purchase or demo MicroStrategy’s software, please visit MicroStrategy’s Web site at http://www.microstrategy.com .

MicroStrategy, MicroStrategy Business Intelligence Platform, Scalable Business Intelligence Platform Built for the Internet, MicroStrategy Web Universal, and MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

This press release may include statements that may constitute “forward- looking statements,” including estimates of future business prospects or financial results in the section above entitled “Outlook and Financial Guidance Information” and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MICROSTRATEGY INCORPORATED
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share data)
(unaudited)

Three Months Ended Twelve Months Ended
December 31, December 31,
2002 2001 (1) 2002 2001 (1)
(unaudited) (as adjusted) (unaudited) (as adjusted)

Revenues
Product licenses $20,466 $18,707 62,865 $72,781
Product support
and other services 21,503 24,973 84,962 109,300
Total revenues 41,969 43,680 147,827 182,081

Cost of Revenues
Product licenses 841 1,156 2,925 4,170
Product support
and other services 6,122 7,434 24,975 43,692
Total cost
of revenues 6,963 8,590 27,900 47,862
Gross profit 35,006 35,090 119,927 134,219

Operating Expenses
Sales and marketing 13,150 12,742 48,179 77,253
Research and
development 7,851 6,372 26,297 32,819
General and
administrative 7,571 5,200 27,635 34,153
Restructuring and
impairment charges 1,434 13,064 4,198 39,463
Amortization of
goodwill and
intangible assets 512 4,505 3,195 17,251
Total operating
expenses 30,518 41,883 109,504 200,939
Income (loss)
from operations 4,488 (6,793) 10,423 (66,720)

Financing and Other
Income (Expense)
Interest income 119 258 728 2,171
Interest expense
(Note 2) (2,363) (1,836) (8,413) (5,401)
Loss on investments – (1,351) (523) (3,603)
(Provision for)
reduction in
estimated cost of
litigation
settlement – (11,554) 11,396 30,098
Gain on contract
termination – – 16,837 –
Gain on early
extinguishment
of notes payable 2,089 – 6,750 –
Other income
(expense), net 356 (707) 2,109 (2,139)
Total financing
and other income
(expense) 201 (15,190) 28,884 21,126
Income (loss) from
continuing
operations before
income taxes 4,689 (21,983) 39,307 (45,594)
Provision for
income taxes 59 1,120 1,190 2,460
Net income (loss)
from continuing
operations 4,630 (23,103) 38,117 (48,054)

Discontinued
Operations
Income (loss) from
discontinued
operations – 4,178 – (30,739)
Loss from
abandonment – (2,075) – (2,075)
Income (loss)
from discontinued
operations – 2,103 – (32,814)
Net income (loss) 4,630 (21,000) 38,117 (80,868)
Dividends, accretion,
and beneficial
conversion feature
on convertible
preferred stock – (3,042) (6,874) (10,353)
Net gain on
refinancing of
series A redeemable
convertible
preferred stock – – – 29,370
Net gain on
refinancing of
series B, C and D
convertible
preferred stock – – 36,135 –
Gain on early
redemption of
redeemable convertible
preferred stock of
discontinued operations – – – 44,923
Net income (loss)
attributable to
common stockholders $4,630 $(24,042) $67,378 $(16,928)

Basic earnings (loss)
per share

Continuing operations $0.34 $(2.84) $3.20 $(3.35)
Discontinued operations $- $0.23 $- $1.40

Net income (loss)
attributable to
common stockholders $0.34 $(2.61) $3.20 $(1.95)

Basic weighted
average shares
outstanding 13,591 9,216 11,676 8,659

Diluted earnings (loss)
per share

Continuing operations $0.33 $(2.84) $3.12 $(3.35)
Discontinued operations $- $0.23 $- $1.40

Net income (loss)
attributable to
common stockholders $0.33 $(2.61) $3.12 $(1.95)

Diluted weighted
average shares
outstanding 13,837 9,216 11,986 8,659

(1) On July 30, 2002, the Company’s Board of Directors approved a reverse

stock split of the Company’s common stock at a ratio of one-for-ten.
All references to common share and per common share amounts for all
prior periods presented have been retroactively restated to reflect
this reverse split. Additionally, certain prior year amounts have
been reclassified to conform to the current year presentation.

(2) Interest expense for the three and twelve months ended December 31,

2002 includes discount amortization expense on notes payable of $1,033
and $2,098, respectively.

MICROSTRATEGY INCORPORATED
CONSOLIDATED BALANCE SHEETS
(in thousands, except per share data)

December 31,
2002 2001
Assets (unaudited) (audited)
Current assets
Cash and cash equivalents $15,036 $38,409
Restricted cash 6,173 439
Short-term investments 44 904
Accounts receivable, net 28,195 22,281
Prepaid expenses and other current
assets 5,032 5,902
Deferred tax assets, net 495 –
Total current assets 54,975 67,935

Property and equipment, net 18,471 26,506
Goodwill and intangible assets, net 789 5,402
Deposits and other assets 5,638 3,789
Total Assets $79,873 $103,632

Liabilities and Stockholders’ Equity
(Deficit)
Current liabilities
Accounts payable and accrued expenses $15,267 $18,935
Accrued compensation and employee benefits 11,352 13,654
Accrued interest and preferred dividends 244 7,351
Accrued restructuring costs 5,222 7,422
Deferred revenue and advance payments 23,961 20,987
Contingency from terminated contract – 17,074
Working capital line of credit – 1,212
Notes payable 4,698 –
Net liabilities of discontinued operations 1,151 4,479
Total current liabilities 61,895 91,114

Deferred revenue and advance payments 1,381 5,431
Accrued litigation settlement – 68,637
Other long-term liabilities 2,402 3,536
Accrued restructuring costs 3,663 4,271
Notes payable 45,041 –

Total Liabilities 114,382 172,989

Series A redeemable convertible
preferred stock – 6,385
Series B redeemable convertible
preferred stock – 32,343
Series C redeemable convertible
preferred stock – 25,937
Series D convertible preferred stock – 3,985

Stockholders’ equity (deficit):
Preferred stock undesignated; $.001
par value; 4,971 shares
authorized; no shares issued or
outstanding – –
Series F convertible preferred
stock; $.001 par value; 2 shares
authorized; no shares issued or
outstanding – –
Class A common stock; $.001 par value;
330,000 shares authorized; 9,157 and
4,369 shares issued and outstanding,
respectively 9 4
Class B common stock; $.001 par value;
165,000 shares authorized; 4,619 and
4,823 shares issued and outstanding,
respectively 5 5
Additional paid-in capital 305,334 239,663
Deferred compensation (17) (99)
Accumulated other comprehensive income 2,170 2,547
Accumulated deficit (342,010) (380,127)
Total Stockholders’ Equity (Deficit) (34,509) (138,007)

Total Liabilities and Stockholders’
Equity (Deficit) $79,873 $103,632

MICROSTRATEGY INCORPORATED
Computation of basic and diluted earnings per share
(in thousands, except per share data)
(unaudited)

Three months ended
December 31, 2002
Income Shares Per Share
(Numerator) (Denominator) Amount

Net income (loss)
from continuing operations $4,630

Income from discontinued
operations –

Net income (loss) 4,630

Dividends, accretion and
beneficial conversion
feature on convertible
preferred stock –

Net income attributable
to common stockholders 4,630

Effect of common stock
and participating
convertible securities:
Weighted average shares of
class A common stock – 8,972
Weighted average shares of
class B common stock – 4,619

Basic earnings per share 4,630 13,591 $0.34

Effect of dilutive securities:
Employee stock options – 203
Series F preferred stock – 43

Diluted earnings per share $4,630 13,837 $0.33

Three months ended
December 31, 2001
Income Shares Per Share
(Numerator) (Denominator) Amount

Net income (loss)
from continuing operations $(23,103)

Income from discontinued
operations 2,103

Net income (loss) (21,000)

Dividends, accretion and
beneficial conversion
feature on convertible
preferred stock (3,042)

Net income attributable
to common stockholders (24,042)

Effect of common stock
and participating
convertible securities:
Weighted average shares of
class A common stock – 4,393
Weighted average shares of
class B common stock – 4,823

Basic earnings per share (24,042) 9,216 $(2.61)

Effect of dilutive securities:
Employee stock options – –
Series F preferred stock – –

Diluted earnings per share $(24,042) 9,216 $(2.61)

The basic and diluted loss per share calculation for the three months

ended December 31, 2001 excluded series A, B, C, and D preferred stock,

which were convertible into 234,304, 917,590, 770,775, and 290,220

weighted average shares of class A common stock, respectively, because

their effect would have been anti-dilutive. Additionally, employee stock

options of 215,493 were excluded from the diluted loss per share

calculation for the three months ended December 31, 2001 because their

effect would have been anti-dilutive.

MICROSTRATEGY INCORPORATED
Computation of basic and diluted earnings (loss) per share
(in thousands, except per share data)
(unaudited)

Twelve months ended
December 31, 2002
Income Shares Per Share
(Numerator) (Denominator) Amount

Net income (loss)
from continuing operations $38,117

Loss from discontinued
operations –

Net income (loss) 38,117

Dividends and accretion
on series A, B, C and D
convertible preferred stock
and beneficial conversion
feature on series F
convertible preferred stock (6,874)
Net gain on refinancing of
series A redeemable
convertible preferred stock –
Net gain on refinancing of
series B, C and D convertible
preferred stock 36,135
Gain on early redemption of
redeemable convertible
preferred stock of
discontinued operations –

Net income attributable to
common stockholders 67,378

Effect of common stock and
participating convertible
securities:
Weighted average shares of
class A common stock – 6,469
Weighted average shares of
class B common stock – 4,619
Series C preferred stock (12,054) 95
Series B preferred stock (15,311) 159
Series D preferred stock (2,992) 174
Series A preferred stock 327 160

Basic earnings (loss)
per share 37,348 11,676 $3.20

Effect of dilutive securities:
Series F preferred stock – 155
Employee stock options – 155

Diluted earnings (loss)
per share $37,348 11,986 $3.12

Twelve months ended
December 31, 2001
Income Shares Per Share
(Numerator) (Denominator) Amount

Net income (loss)
from continuing operations $(48,054)

Loss from discontinued
operations (32,814)

Net income (loss) (80,868)

Dividends and accretion
on series A, B, C and D
convertible preferred stock
and beneficial conversion
feature on series F
convertible preferred stock (10,353)
Net gain on refinancing of
series A redeemable
convertible preferred stock 29,370
Net gain on refinancing of
series B, C and D
convertible preferred stock –
Gain on early redemption of
redeemable convertible
preferred stock of
discontinued operations 44,923

Net income attributable
to common stockholders (16,928)

Effect of common stock and
participating convertible
securities:
Weighted average shares of
class A common stock – 3,836
Weighted average shares of
class B common stock – 4,823
Series C preferred stock – –
Series B preferred stock – –
Series D preferred stock – –
Series A preferred stock – –

Basic earnings (loss)
per share (16,928) 8,659 $(1.95)

Effect of dilutive securities:
Series F preferred stock – –
Employee stock options – –

Diluted earnings (loss)
per share $(16,928) 8,659 $(1.95)

The numerator in the basic and diluted earnings per share calculation for

the twelve months ended December 31, 2002 has been adjusted to deduct the

$36.1 million gain on the refinancing of the series B, C and D convertible

preferred stock and add back $6.1 million of dividends and accretion on

the series A, B, C and D convertible preferred stock that would have been

excluded from net income attributable to common stockholders assuming

conversion at the beginning of the period under the if-converted method.

The basic and diluted loss per share calculation for the twelve months

ended December 31, 2001 excluded series A, B, C, D and E preferred stock,

which were convertible into 297,153, 673,417, 565,670, 168,155, and 9,771

weighted average shares of class A common stock, respectively, because

their effect would have been anti-dilutive. Additionally, employee stock

options of 296,664 were excluded from the diluted loss per share

calculation for the twelve months ended December 31, 2001 because their

effect would have been anti-dilutive.

MICROSTRATEGY INCORPORATED

Non-Generally Accepted Accounting Principles (“Non-GAAP”) Financial

Measures

Management believes that the presentation of adjusted net earnings (loss)
is helpful in understanding the ongoing operating results and cash flow
indicators with respect to the Company’s core business because the
adjustments made in computing adjusted net earnings (loss) are non-cash or
cash related gains and expenses incurred during the period that are not
associated with ongoing operating results and are not cash flow indicators
of the Company’s core business operations.

Adjusted net earnings (loss)
(in thousands, except per share data)
(unaudited) Three Months Ended Twelve Months Ended
December 31, December 31,
2002 2001 2002 2001

Adjusted net earnings (loss) $5,472 $7,371 $13,174 $(18,180)

Adjusted net earnings (loss) divided
by basic weighted average shares
outstanding $0.40 $0.80 $1.13 $(2.10)

Adjusted net earnings (loss) divided
by diluted weighted average shares
outstanding $0.40 $0.65 (1) $1.10 $(2.10)

Basic weighted average shares
outstanding 13,591 9,216 11,676 8,659

Diluted weighted average shares
outstanding (1) 13,837 11,410 (1) 11,986 8,659

(1) The diluted weighted average shares outstanding of 11,410 for the

three months ended December 31, 2001 used in the analysis above
includes an additional 2,194 shares as compared to the diluted
weighted average shares outstanding of 9,216 shown on the face of the
Statement of Operations for the same period. Because the Company
generated a net loss in accordance with GAAP during this period, the
potential dilutive effect of the series A, B, C, and D preferred stock
was excluded from the GAAP diluted weighted average share count to
preclude an anti-dilutive impact on GAAP net loss per share. Because
the adjusted net earnings are positive, the diluted weighted average
shares outstanding as reflected above for the three months ended
December 31, 2001 have been increased by 2,194 to give effect to the
potential dilution of the series A, B, C and D preferred stock.

Reconciliation of net income (loss) from continuing operations
to adjusted net earnings (loss)
(in thousands)
(unaudited) Three Months Ended Twelve Months Ended
December 31, December 31,
2002 2001 2002 2001

Net income (loss) from continuing
operations $4,630 $(23,103) $38,117 $(48,054)

Restructuring and impairment charges 1,434 13,064 4,198 39,463
Amortization of goodwill and
intangible assets 512 4,505 3,195 17,251
Loss on investments – 1,351 523 3,603
Provision for (reduction in)
estimated cost of litigation
settlement – 11,554 (11,396) (30,098)
Gain on contract termination – – (16,837) –
Gain on early extinguishment of
notes payable (2,089) – (6,750) –
Discount amortization expense on
notes payable 1,033 – 2,098 –
Other non-recurring items (48) – 26 (345)
Total reconciling items 842 30,474 (24,943) 29,874

Adjusted net earnings (loss) $5,472 $7,371 $13,174 $(18,180)

Reconciling items in computing adjusted net earnings (loss) –
Cash vs. Non-cash
(in thousands)
(unaudited) Three Months Ended Twelve Months Ended
December 31, December 31,
2002 2001 2002 2001

Non-cash:
Restructuring and impairment charges 1,434 12,270 1,491 18,581
Amortization of goodwill and
intangible assets 512 4,505 3,195 17,251
Loss on investments – 1,351 523 3,603
Provision for (reduction in)
estimated cost of litigation
settlement – 11,554 (11,396) (30,098)
Gain on contract termination – – (16,837) –
Gain on early extinguishment of notes
payable (2,089) – (6,750) –
Discount amortization expense on
notes payable 1,033 – 2,098 –
Other non-recurring items – – 284 408
Total non-cash 890 29,680 (27,392) 9,745

Cash:
Restructuring and impairment charges – 794 2,707 20,882
Other non-recurring items (48) – (258) (753)
Total cash (48) 794 2,449 20,129

Total reconciling items $842 $30,474 $(24,943) $29,874

MICROSTRATEGY INCORPORATED

Non-Generally Accepted Accounting Principles (“Non-GAAP”) Financial

Measures – continued

Reconciliation of net income (loss) attributable to common stockholders
to adjusted net EBITDA
(in thousands)
(unaudited) Three Months Ended Twelve Months Ended
December 31, December 31,
2002 2001 2002 2001

Net income (loss) attributable to
common stockholders $4,630 $(24,042) $67,378 $(16,928)

Interest income (119) (258) (728) (2,171)
Interest expense 2,363 1,836 8,413 5,401
Provision for income taxes 59 1,120 1,190 2,460
Depreciation and amortization 2,311 1,943 9,916 12,306
Amortization of goodwill and
intangible assets 512 4,505 3,195 17,251
(Income) loss from discontinued
operations – (2,103) – 32,814

EBITDA before reconciling items 9,756 (16,999) 89,364 51,133

Reconciling items:
Restructuring and impairment charges 1,434 13,064 4,198 39,463
Loss on investments – 1,351 523 3,603
Provision for (reduction in)
estimated cost of litigation
settlement – 11,554 (11,396) (30,098)
Gain on contract termination – – (16,837) –
Gain on early extinguishment of
notes payable (2,089) – (6,750) –
Other (income) expense, net (356) 707 (2,109) 2,139
Dividends, accretion, and beneficial
conversion feature on convertible
preferred stock – 3,042 6,874 10,353
Net gain on refinancing of series A
redeemable convertible preferred
stock – – – (29,370)
Net gain on refinancing of series B,
C and D convertible preferred stock – – (36,135) –
Gain on early redemption of
redeemable convertible preferred
stock of discontinued operations – – – (44,923)

Adjusted net EBITDA $8,745 $12,719 $27,732 $2,300

SOURCE MicroStrategy Incorporated

CONTACT: Marc Brailov of MicroStrategy Incorporated, +1-703-770-1670;
cell, +1-703-407-9884; or mbrailov@microstrategy.com

Source: MicroStrategy

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Amway Corp. Enhances Customer Relationships & Productivity with MicroStrategy Software

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Amway Corp., a subsidiary of Alticor Inc., is using MicroStrategyâ??s Business Intelligence Platformâ?¢ software to improve the productivity and retention of Amwayâ??s mi

McLEAN, Va., (January 27, 2003) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Amway Corp., a subsidiary of Alticor Inc., is using MicroStrategy’s Business Intelligence Platform(TM) software to improve the productivity and retention of Amway’s millions of worldwide independent business owners (IBOs).

Alticor is the parent company of Amway, a global leader in direct selling, and Quixtar Inc., a Web-based business opportunity in North America. Both Amway and Quixtar rely on the MicroStrategy platform to capture a full view of sales activity in multiple affiliates around the world. Alticor and its subsidiaries generate annual sales of more than $4 billion.

“The end users within the Amway affiliates who use the MicroStrategy platform are very happy with the software,” said Tom Kasprzak, Amway supervisor of data support services, Core Central IT. “MicroStrategy’s global presence, its scalable platform and superior architecture were the main reasons we chose the company’s software back in 1997. MicroStrategy continues to be a leading force in the business intelligence industry.”

The software enables end users to offer incentives or information to IBOs that may increase affiliate sales and strengthen the affiliate-IBO relationship. Sales and marketing analysts, for instance, are able to pull up canned reports and perform ad hoc analyses on demographic, sales or activation data. End users can then identify opportunities to promote and cross sell products that IBOs can utilize to help them enhance productivity and ensure success in their business opportunities.

Four of Amway’s affiliates – Korea, the United Kingdom, Germany and Italy, along with Quixtar in North America – use MicroStrategy’s technology to analyze sales and marketing data generated by approximately 3 to 4 million IBOs working in these countries. According to Kasprzak, Amway is exploring the use of the MicroStrategy platform at other affiliates, including Malaysia, Thailand and other markets in Europe.

About Alticor

Alticor (www.alticor.com) is the parent company of Amway Corp., Quixtar Inc. and Access Business Group LLC. Headquartered in Ada, Michigan, USA, Alticor and its affiliates offer products, business opportunities, and manufacturing and logistics services in more than 80 countries and territories worldwide. In its most recent fiscal year, the company reported worldwide sales of $4.5 billion. For further information, please contact Alticor’s media information line at 616.787.7565 or e-mail Alticor’s media relations staff at mediainfo@alticor.com.

About MicroStrategy Incorporated

Leadership in a Critical Market: Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Large and small companies alike are harnessing MicroStrategy’s business intelligence software to gain vital insights from their data to help them proactively enhance cost-efficiency, productivity and customer relations and optimize revenue-generating strategies. MicroStrategy’s business intelligence platform offers exceptional capabilities that provide organizations — in virtually all facets of their operations — with user-friendly solutions to their data query, reporting, and advanced analytical needs, and distributes valuable insight on this data to users via Web, wireless, and voice. PC Magazine selected MicroStrategy 7(TM) as the 2001 “Editors’ Choice” for business intelligence software.

Enterprise-Class Business Intelligence: MicroStrategy 7i(TM) is a truly integrated, enterprise-class, Web-based business intelligence platform. With MicroStrategy 7i, enterprises can now standardize on one business intelligence platform and deploy high-value business intelligence enterprise-wide. MicroStrategy 7i’s configurable query, reporting, and OLAP Web interface is designed to support all users, from casual report viewers to power analysts.

Diverse Customer Base: MicroStrategy’s customer base cuts across industry and sector lines, with over 1,800 enterprise-class customers, including Lowe’s Home Improvement Warehouse, AT&T Wireless Group, Wachovia and GlaxoSmithKline. MicroStrategy also has relationships with over 400 systems integrators and application development and platform partners, including IBM, PeopleSoft, Hewlett-Packard, and JD Edwards.

MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information on the Company, or to purchase or demo MicroStrategy’s software, please visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward- looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; the Company’s ability to effect the sale of non-core assets on reasonable terms; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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Grange Insurance Deploys MicroStrategy Business Intelligence Platform Enterprise-Wide

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Grange Insurance is using the MicroStrategy Business Intelligence Platform� as its enterprise-wide standard to provide more than 300 associates Web access to product sa

McLEAN, Va., (January 23, 2003) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Grange Insurance is using the MicroStrategy Business Intelligence Platform(TM) as its enterprise-wide standard to provide more than 300 associates Web access to product sales, transaction and customer interaction data. With nearly a billion dollars in written premiums, Columbus, Ohio-based Grange Insurance is a property and casualty insurer that offers home, auto and business insurance and a full line of life insurance and financial products through wholly owned subsidiaries Grange Life and The Grange Bank.

“After reviewing many business intelligence tools, we selected MicroStrategy. We felt it was best equipped to handle the complex analysis of 10 years worth of information from all of our casualty, life and bank businesses needed by our organization,” said Tony Simpkins, Project Lead at Grange Insurance.

“Previously, there was no easy way to connect our disparate sources. In some cases, we relied on a manual process to combine and evaluate our diverse product lines,” added Michael Fergang, Assistant Vice President. “MicroStrategy allowed us to build a more conformed application that enables us to analyze individual business items in the context of all other business elements, including geography, profitability and workload. Now that we have a more complete picture of our business, we are able to make more effective decisions that positively affect our bottom line.”

Approximately 300 Grange Insurance associates, including internal marketing, pricing and customer management personnel, use MicroStrategy to analyze over a half terabyte of data to identify areas of improvement in product design, customer management, and to recognize cross- and up-sell opportunities. These users are able to increase the profitability of each product, region or agent. Grange selected MicroStrategy for the platform’s reporting flexibility, its ability to scale to large amounts of data and its ability to deploy applications via the Web.

About Grange Insurance

Grange Insurance, based in Columbus, Ohio, has been “your partner in protection” since 1935. Grange offers auto, home, life, business and farm insurance protection, plus financial services through The Grange Bank, in Ohio, Georgia, Illinois, Indiana, Kentucky, Michigan and Tennessee. Grange Insurance is also affiliated with Integrity Mutual Insurance Company of Appleton, WI, which offers its own insurance products and access to The Grange Bank through independent agents in Wisconsin, Minnesota and Iowa.

About MicroStrategy Incorporated

Leadership in a Critical Market: Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Large and small companies alike are harnessing MicroStrategy’s business intelligence software to gain vital insights from their data to help them proactively enhance cost-efficiency, productivity and customer relations and optimize revenue-generating strategies. MicroStrategy’s business intelligence platform offers exceptional capabilities that provide organizations — in virtually all facets of their operations — with user-friendly solutions to their data query, reporting, and advanced analytical needs, and distributes valuable insight on this data to users via Web, wireless, and voice. PC Magazine selected MicroStrategy 7(TM) as the 2001 “Editors’ Choice” for business intelligence software.

Enterprise-Class Business Intelligence: MicroStrategy 7i(TM) is a truly integrated, enterprise-class, Web-based business intelligence platform. With MicroStrategy 7i, enterprises can now standardize on one business intelligence platform and deploy high-value business intelligence enterprise-wide. MicroStrategy 7i’s configurable query, reporting, and OLAP Web interface is designed to support all users, from casual report viewers to power analysts.

Diverse Customer Base: MicroStrategy’s customer base cuts across industry and sector lines, with over 1,800 enterprise-class customers, including Lowe’s Home Improvement Warehouse, AT&T Wireless Group, Wachovia and GlaxoSmithKline. MicroStrategy also has relationships with over 400 systems integrators and application development and platform partners, including IBM, PeopleSoft, Hewlett-Packard, and JD Edwards.

MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information on the Company, or to purchase or demo MicroStrategy’s software, please visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward- looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; the Company’s ability to effect the sale of non-core assets on reasonable terms; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Alka Nayyar
MicroStrategy Incorporated
(703) 847-4897
anayyar@microstrategy.com

Source: MicroStrategy

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Independent Survey Validates MicroStrategy Software’s Superiority in Web Deployment & Scalability

MicroStrategy Beats Business Objects, Cognos, Hyperion & Brio

McLEAN, Va., (January 15, 2003) –

A leading independent survey of the online analytic market, The OLAP Survey 2, has validated the market-leading capabilities of the business intelligence software platform of MicroStrategy® Incorporated (NASDAQ: MSTR), finding MicroStrategy’s software superior to that of Business Objects, Cognos, Hyperion and Brio in Web deployment and data scalability. MicroStrategy’s business intelligence software platform was found to be far ahead in its capacity to be deployed easily via the Web and in its ability to serve users enterprise-wide by harnessing very large databases.

This second edition of The OLAP Survey also determined that MicroStrategy customers are more loyal than those of Business Objects, Cognos, Hyperion, Brio, Crystal Decisions and Computer Associates. The OLAP Survey 2 — a comprehensive 226-page analysis — examined key product acquisition, implementation and deployment metrics based on a survey of 2,236 people from organizations based in 49 countries.

Among The OLAP Survey 2’s specific findings:

* MicroStrategy’s business intelligence platform had the highest median Web-deployment rate, at 80 percent, exceeding that of the next ranked vendors, Brio and Cognos Power Play, which had median Web-deployment rates of 58 percent and 45 percent, respectively. Hyperion (Essbase) and Business Objects products had the lowest median Web-deployment rates, with rates of only 6 percent and 13 percent, respectively. Most of the products surveyed were close to average, with a median of just over 20 percent Web-deployment. MicroStrategy also had the highest Web deployment rate — a median rate of 80 percent – in last year’s OLAP Survey.
* MicroStrategy customers analyze by far the largest amounts of data — with a median database size of almost 300 gigabytes. This is substantially greater than the next highest, 20 gigabytes for Brio customers. Business Objects and Cognos lagged far behind, with median customer databases of just 8 gigabytes and 1 gigabyte, respectively.

“MicroStrategy’s ability to provide full analytical access to the entire range of data and support very broad Web deployments is critical to maximizing business insight and making business intelligence mainstream to a wide range of users,” said Nigel Pendse, author of The OLAP Survey (http://www.survey.com). He added: “The fact that MicroStrategy customers analyze the largest amounts of data is no surprise given its highly scalable architecture. And the fact that MicroStrategy customers reported the highest Web deployment rates among all BI vendors in both editions of The OLAP Survey is testament to its Web architecture’s attractiveness. This may help explain why MicroStrategy has had the highest loyalty rating among the BI specialists in both editions of The OLAP Survey.”

“Market’s Only Industrial Strength Platform”

“The OLAP Survey 2 provides important, independent confirmation that MicroStrategy’s business intelligence software is an industrial-strength platform, offering mission-critical capabilities,” said MicroStrategy’s Vice Chairman and COO Sanju Bansal. “Dynamic companies are standardizing on the MicroStrategy platform to refine vast amounts of data into valuable insight and extend it to thousands of their employees, customers and partners.”

According to the 2002 Fortune listing of top U.S. domestic companies, MicroStrategy customers include four of the top five diversified financial companies, four of the top five commercial banks, and seven of the top ten pharmaceutical companies. Additionally, MicroStrategy boasts as customers eight of the top ten telecommunications companies and six of the top ten automotive companies in the Fortune 2002 Global 500 list.

For more information about The OLAP Survey 2, please see: http://www.microstrategy.com/Company/Analysts_OLAP_Survey.asp.

About MicroStrategy Incorporated

Leadership in a Critical Market: Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Large and small companies alike are harnessing MicroStrategy’s business intelligence software to gain vital insights from their data to help them proactively enhance cost-efficiency, productivity and customer relations and optimize revenue-generating strategies. MicroStrategy’s business intelligence platform offers exceptional capabilities that provide organizations — in virtually all facets of their operations — with user-friendly solutions to their data query, reporting, and advanced analytical needs, and distributes valuable insight on this data to users via Web, wireless, and voice. PC Magazine selected MicroStrategy 7(TM) as the 2001 “Editors’ Choice” for business intelligence software.

Enterprise-Class Business Intelligence: MicroStrategy 7i(TM) is a truly integrated, enterprise-class, Web-based business intelligence platform. With MicroStrategy 7i, enterprises can now standardize on one business intelligence platform and deploy high-value business intelligence enterprise-wide. MicroStrategy 7i’s configurable query, reporting, and OLAP Web interface is designed to support all users, from casual report viewers to power analysts.

Diverse Customer Base: MicroStrategy’s customer base cuts across industry and sector lines, with over 1,800 enterprise-class customers, including Lowe’s Home Improvement Warehouse, AT&T Wireless Group, Wachovia and GlaxoSmithKline. MicroStrategy also has relationships with over 400 systems integrators and application development and platform partners, including IBM, PeopleSoft, Hewlett-Packard, and JD Edwards.

MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information on the Company, or to purchase or demo MicroStrategy’s software, please visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward- looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; the Company’s ability to effect the sale of non-core assets on reasonable terms; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy 7i, Scalable Business Intelligence Platform Built for the Internet are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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MicroStrategy Certifies on Teradata Warehouse 7.0

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, and Teradata, a division of NCR Corporation, today announced that MicroStrategy has certified on Teradata Warehouse 7.0, the latest release of data warehousing suite.

McLEAN, Va., (January 07, 2003) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, and Teradata, a division of NCR Corporation, today announced that MicroStrategy has certified on Teradata Warehouse 7.0, the latest release of data warehousing suite.

In recent testing performed on Teradata Warehouse 7.0, the MicroStrategy 7i(TM) business intelligence platform worked out-of-the-box, ensuring that customers can run MicroStrategy on Teradata Warehouse 7.0 without making any changes to their analytic applications.

“As we continually improve our database products to ensure fast performance against large data volumes, it is critical that an industry leader like MicroStrategy support our latest releases,” said Vickie Farrell, vice president of Teradata Warehouse marketing. “MicroStrategy’s proven analytical capabilities, scalability and performance enhancing techniques make its platform ideal for organizations running their business-critical applications on Teradata Warehouse 7.0.”

“MicroStrategy is pleased to support Teradata’s latest release and will support any MicroStrategy 7i business intelligence customers migrating to Teradata Warehouse 7.0,” said Mark LaRow, vice president of products at MicroStrategy Incorporated. “As with previous versions of Teradata database, MicroStrategy generates highly optimized SQL for Teradata Warehouse 7.0, ensuring that customers can run their business intelligence applications efficiently.”

As an active Teradata supporter, MicroStrategy has been a participant in Teradata’s beta tests for several years and has added SQL generation optimizations with each Teradata release. MicroStrategy also expects to utilize the new functionality introduced in Teradata Warehouse 7.0 in up-coming MicroStrategy 7i releases early in 2003.

About Teradata Division

Teradata, a division of NCR Corporation, is the global leader in enterprise data warehousing and enterprise analytic technologies and services. For more information, visit www.teradata.com.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR’s ATMs, retail systems, Teradata® data warehouses and IT services provide Relationship Technology(TM) solutions that maximize the value of customer interactions. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 30,500 people worldwide.

About MicroStrategy Incorporated

Leadership in a Critical Market: Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Large and small companies alike are harnessing MicroStrategy’s business intelligence software to gain vital insights from their data to help them proactively enhance cost-efficiency, productivity and customer relations and optimize revenue-generating strategies. MicroStrategy’s business intelligence platform offers exceptional capabilities that provide organizations — in virtually all facets of their operations — with user-friendly solutions to their data query, reporting, and advanced analytical needs, and distributes valuable insight on this data to users via Web, wireless, and voice. PC Magazine selected MicroStrategy 7(TM) as the 2001 “Editors’ Choice” for business intelligence software.

Enterprise-Class Business Intelligence: MicroStrategy 7i(TM) is a truly integrated, enterprise-class, Web-based business intelligence platform. With MicroStrategy 7i, enterprises can now standardize on one business intelligence platform and deploy high-value business intelligence enterprise-wide. MicroStrategy 7i’s configurable query, reporting, and OLAP Web interface is designed to support all users, from casual report viewers to power analysts.

Diverse Customer Base: MicroStrategy’s customer base cuts across industry and sector lines, with over 1,800 enterprise-class customers, including Lowe’s Home Improvement Warehouse, AT&T Wireless Group, Wachovia and GlaxoSmithKline. MicroStrategy also has relationships with over 400 systems integrators and application development and platform partners, including IBM, PeopleSoft, Hewlett-Packard, and JD Edwards.

MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information on the Company, or to purchase or demo MicroStrategy’s software, please visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward- looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; the Company’s ability to effect the sale of non-core assets on reasonable terms; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products, including incorporating Teradata Warehouse 7.0 functionality in future MicroStrategy 7i releases; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

NCR and Teradata are trademarks or registered trademarks of NCR Corporation in the United States and other countries.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Alka Nayyar
MicroStrategy Incorporated
(703) 847-4897
anayyar@microstrategy.com

Source: MicroStrategy

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MicroStrategy to Announce Fourth Quarter 2002 Financial Results

MicroStrategy (Nasdaq: MSTR), a leading worldwide provider of business intelligence software, will announce financial results for the fourth quarter of 2002 and hold a conference call, which will include managementâ??s comments followed by a question-and-answer period.

USA (January 06, 2003) –

WHAT: MicroStrategy (Nasdaq: MSTR), a leading worldwide provider of business intelligence software, will announce financial results for the fourth quarter of 2002 and hold a conference call, which will include management’s comments followed by a question-and-answer period.

WHEN: Thursday, January 30, 2003 Results will be announced at approximately 4:30 PM EDT; a conference call will follow at 5:30 PM EDT.

WHO: Scheduled MicroStrategy speakers on the conference call: Michael Saylor, Chairman and Chief Executive Officer
Sanju Bansal, Vice Chairman and Chief Operating Officer
Eric Brown, President and Chief Financial Officer

HOW: Domestically, dial 877-597-9704 and mention Michael Saylor as the chairperson prior to 5:30 p.m. EDT, or for 48-hour playback access, dial 800-642-1687 and enter the conference ID 7410418. Internationally, dial 706-634-6550 and mention Michael Saylor as the chairperson prior to 5:30 p.m. EDT, or for 48-hour playback, dial 706-645-9291 and enter the conference ID 7410418. For a live Webcast or replay of the call, visit — http://www.microstrategy.com/investor or http://www.streetevents.com for StreetEvents subscribers.

About MicroStrategy Incorporated

Leadership in a Critical Market: Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Large and small companies alike are harnessing MicroStrategy’s business intelligence software to gain vital insights from their data to help them proactively enhance cost-efficiency, productivity and customer relations and optimize revenue-generating strategies. MicroStrategy’s business intelligence platform offers exceptional capabilities that provide organizations — in virtually all facets of their operations — with user-friendly solutions to their data query, reporting, and advanced analytical needs, and distributes valuable insight on this data to users via Web, wireless, and voice. PC Magazine selected MicroStrategy 7(TM) as the 2001 “Editors’ Choice” for business intelligence software.

Enterprise-Class Business Intelligence: MicroStrategy 7i(TM) is a truly integrated, enterprise-class, Web-based business intelligence platform. With MicroStrategy 7i, enterprises can now standardize on one business intelligence platform and deploy high-value business intelligence enterprise-wide. MicroStrategy 7i’s configurable query, reporting, and OLAP Web interface is designed to support all users, from casual report viewers to power analysts.

Diverse Customer Base: MicroStrategy’s customer base cuts across industry and sector lines, with over 1,800 enterprise-class customers, including Lowe’s Home Improvement Warehouse, AT&T Wireless Group, Wachovia and GlaxoSmithKline. MicroStrategy also has relationships with over 400 systems integrators and application development and platform partners, including IBM, PeopleSoft, Hewlett-Packard, and JD Edwards.

MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information on the company, or to purchase or demo MicroStrategy’s software, please visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward- looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; the Company’s ability to effect the sale of non-core assets on reasonable terms; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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World’s Third-largest Travel Group, Thomas Cook AG, Using MicroStrategy Technology

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that German-based Thomas Cook AG, the second-largest travel group in Europe and the third-largest in the world, is using the MicroStrategy Business Intelligence Platform� as

McLEAN, Va., (December 30, 2002) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that German-based Thomas Cook AG, the second-largest travel group in Europe and the third-largest in the world, is using the MicroStrategy Business Intelligence Platform(TM) as its enterprise business intelligence standard. With MicroStrategy technology, hundreds of employees at Thomas Cook AG can better understand hotel capacities and contractual terms, optimize travel routes and track the types of the rooms that are booked.

“The MicroStrategy platform has been well received by our end user community,” said Hans Dresler, data warehouse manager at Thomas Cook AG. “During a critical phase of corporate restructuring and growth, Thomas Cook relied on the MicroStrategy platform 24/7 for uninterrupted business intelligence analyses. With the technology, decision-makers from management all the way to our executive board can analyze in real time critical success factors necessary to make better business decisions.”

The MicroStrategy platform anchors a number of business intelligence applications, including the management information reporting system, revenue management analysis, sales analysis, and customer call center applications. Approximately 200 employees at Thomas Cook are able to analyze 500 gigabytes of sales information contained in an IBM DB2 data warehouse, and expect to eventually link customer information to the data warehouse. In the future, decision-makers will receive corporate indices proactively in real time via a variety of methods, including email and short message service (SMS).

About Thomas Cook AG

Thomas Cook AG is one of the world’s leading travel groups. The group comprises 30 tour operator brands, around 3,600 travel agencies, 73,000 company-managed beds and a fleet of 86 aircraft operated by five holiday airlines. The shareholders in Thomas Cook AG are Deutsche Lufthansa AG (50 percent) and KarstadtQuelle AG (50 percent).

About MicroStrategy Incorporated

Leadership in a Critical Market: Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Large and small companies alike are harnessing MicroStrategy’s business intelligence software to gain vital insights from their data to help them proactively enhance cost-efficiency, productivity and customer relations and optimize revenue-generating strategies. MicroStrategy’s business intelligence platform offers exceptional capabilities that provide organizations — in virtually all facets of their operations — with user-friendly solutions to their data query, reporting, and advanced analytical needs, and distributes valuable insight on this data to users via Web, wireless, and voice. PC Magazine selected MicroStrategy 7(TM) as the 2001 “Editors’ Choice” for business intelligence software.

Enterprise-Class Business Intelligence: MicroStrategy 7i(TM) is a truly integrated, enterprise-class, Web-based business intelligence platform. With MicroStrategy 7i, enterprises can now standardize on one business intelligence platform and deploy high-value business intelligence enterprise-wide. MicroStrategy 7i’s configurable query, reporting, and OLAP Web interface is designed to support all users, from casual report viewers to power analysts.

Diverse Customer Base: MicroStrategy’s customer base cuts across industry and sector lines, with over 1,700 enterprise-class customers, including Lowe’s Home Improvement Warehouse, AT&T Wireless Group, Wachovia and GlaxoSmithKline. MicroStrategy also has relationships with over 400 systems integrators and application development and platform partners, including IBM, PeopleSoft, Hewlett-Packard, and JD Edwards.

MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information on the Company, or to purchase or demo MicroStrategy’s software, please visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward- looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; the Company’s ability to effect the sale of non-core assets on reasonable terms; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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MicroStrategy Adopted as Business Intelligence Standard at Trenitalia, Italy’s National Railroad

To Analyze Ticket Sales Data

McLean, Va., (December 29, 2002) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Trenitalia, a subgroup of the Gruppo Ferrovie dello Stato (Italian State Railroads), has deployed the MicroStrategy Business Intelligence Platform(TM) to analyze railroad ticket sales data.

Trenitalia employees are using the MicroStrategy platform to compare sales information against a variety of indices, such as kilometers travelled, routes, client categories, transportation categories, marketing campaigns, payment methods and times of purchase. They access secure, highly detailed and personalized reports to gain a deeper understanding of Trenitalia’s customer base and to monitor loyalty through the types of purchases made.

Trenitalia, with approximately 58,000 employees and more than a million passengers a day, is one of the largest railroad firms in Europe.

More than 8,000 trains are in daily circulation, with over 64,000 convoys and approximately 83 millions tons of freight every year.

“With our MicroStrategy-based system, we have an indispensable corporate dashboard to monitor and improve our sales performance,” said Claudio Zito, Manager of Systems and Technology for the Passenger Department at Trenitalia. “MicroStrategy enables our marketing department to monitor and analyze an enormous amount of data collected by ticket sales. We’re able to access user-friendly reports previously unavailable, which are easily viewed on the Web. The ability to modify search keys and to insert new sources of data enables our employees to perform sales reporting at the desired level of detail and across different dimensions of geography and time. Key employees are thus able to make critical decisions on improving passenger services and increasing profitability.”

“MicroStrategy allows organizations like Trenitalia to gain a deeper understanding of its customer base, leveraging insight from its data to seek to gain a competitive advantage,” said MicroStrategy’s COO Sanju K. Bansal. “The Trenitalia project makes us particularly proud because Trenitalia had tested different technologies to analyze data and chose MicroStrategy because they deemed it the best business intelligence solution on the market.”

About Trenitalia

Trenitalia, with approximately 58,000 employees and more than a million passengers a day, is one of the largest railroad’s firm in Europe.

More than 8,000 trains are in daily circulation, transporting more than a million passengers and approximately 250,000 tons of freight each day.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,300 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun and Hewlett-Packard. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy Report Services, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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MicroStrategy Supports Leading Directory Servers from Sun, Microsoft & Novell

Integration with Leading Directories Leverages Investments in Security Systems

McLean, Va., (December 18, 2002) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that its business intelligence platform, MicroStrategy 7i(TM), supports Microsoft® Active Directory for Windows® 2000, Sun ONE Directory Server from Sun(TM) Microsystems, Inc. and Novell® NDS eDirectory. MicroStrategy 7i integrates with these Lightweight Directory Access Protocol (LDAP) servers to enable companies to make full use of their existing investments in user repositories and security systems. This integration also can facilitate and speed the deployment of the MicroStrategy 7i platform.

“Our support for LDAP servers enables our customers to quickly deploy MicroStrategy 7i with minimum administration requirements,” said Sanju K. Bansal, vice chairman and chief operating officer of MicroStrategy Incorporated. “With MicroStrategy’s out-of-the-box integration with leading LDAP servers, customers can immediately use their existing Sun, Microsoft or Novell user directories and security privileges for their business intelligence applications instead of creating new sets of users. End-users can easily log in to MicroStrategy using their existing directory server user IDs and passwords to access MicroStrategy 7i’s analysis capabilities.”

“Our customers are extremely pleased with MicroStrategy’s LDAP integration as it allows them to save on both initial investments as well as ongoing maintenance costs,” said Brook Detterman, Partner at Atlantic Intelligence. “Additionally, deployment time is significantly reduced and the end user experience is seamless because there is no need to remember additional passwords or security levels.”

MicroStrategy 7i’s integration with LDAP servers reduces administrators’ workloads and allows registered users to log in to business intelligence applications simply by using their assigned user IDs and passwords. Since MicroStrategy authenticates against the LDAP repository, users are automatically provided with appropriate data security authentication and access.

MicroStrategy 7i (version 7.2.2) supports the following versions of LDAP: Sun ONE Directory Server 5.1, Microsoft Active Directory for Windows 2000 Server SP2 and Novell® NDS eDirectory 8.6.2, 8.6.1, 8.5, 8.5.1, 8.6.1. For more information on LDAP, business intelligence administration and security, join MicroStrategy for a MicroStrategy 7i online seminar:
http://www.microstrategy.com/Events/Online_Seminars/
register.asp?TopicID=5.

About MicroStrategy Incorporated

Leadership in a Critical Market: Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Large and small companies alike are harnessing MicroStrategy’s business intelligence software to gain vital insights from their data to help them proactively enhance cost-efficiency, productivity and customer relations and optimize revenue-generating strategies. MicroStrategy’s business intelligence platform offers exceptional capabilities that provide organizations — in virtually all facets of their operations — with user-friendly solutions to their data query, reporting, and advanced analytical needs, and distributes valuable insight on this data to users via Web, wireless, and voice. PC Magazine selected MicroStrategy 7(TM) as the 2001 “Editors’ Choice” for business intelligence software.

Enterprise-Class Business Intelligence: MicroStrategy 7i(TM) is a truly integrated, enterprise-class, Web-based business intelligence platform. With MicroStrategy 7i, enterprises can now standardize on one business intelligence platform and deploy high-value business intelligence enterprise-wide. MicroStrategy 7i’s configurable query, reporting, and OLAP Web interface is designed to support all users, from casual report viewers to power analysts.

Diverse Customer Base: MicroStrategy’s customer base cuts across industry and sector lines, with over 1,700 enterprise-class customers, including Lowe’s Home Improvement Warehouse, AT&T Wireless Group, Wachovia and GlaxoSmithKline. MicroStrategy also has relationships with over 400 systems integrators and application development and platform partners, including IBM, PeopleSoft, Hewlett-Packard, and JD Edwards.

MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information on the Company, or to purchase or demo MicroStrategy’s software, please visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward- looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; the Company’s ability to effect the sale of non-core assets on reasonable terms; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Alka Nayyar
MicroStrategy Incorporated
(703) 847-4897
anayyar@microstrategy.com

Source: MicroStrategy

Tags:

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