Latest Business Intelligence News

UK Financial Services Company Kensington Mortgages Selects MicroStrategy for Business Intelligence

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that London-based Kensington Mortgages has chosen the MicroStrategy Business Intelligence Platform� as its business intelligence standard.

McLean, Va., (November 10, 2003) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that London-based Kensington Mortgages has chosen the MicroStrategy Business Intelligence Platform(TM) as its business intelligence standard. Kensington Mortgages is a leading UK specialist mortgage lender. It provides mortgages to borrowers who generally do not conform to the underwriting criteria of traditional suppliers of mortgages in the UK, such as the self-employed, contractors, older borrowers, those who require larger loans and those with an adverse credit history.

“Throughout the selection process, MicroStrategy demonstrated great professionalism and a real grasp of our business requirements,” said Alastair Pate, Director of Marketing & Strategy at Kensington Mortgages. “We undertook a detailed selection process with six major players in the business intelligence arena, and MicroStrategy was best placed to meet our current and likely future demands. Selecting MicroStrategy was a long-term strategic purchase for Kensington.”

Approximately 150 employees across five UK-based underwriting centers, as well as its sales, finance, IT, marketing, human resources, strategy and customer administration departments, will use the MicroStrategy platform to perform near real-time analyses against a SQL Server® data warehouse containing nearly 2,000,000 records, or 100,000 mortgage applications. The MicroStrategy platform will enable Kensington Mortgages to deploy an extranet to potentially 3,000 business partners.

“MicroStrategy is the most intuitive business intelligence product we reviewed and will appeal to our business users across the enterprise,” added Pate. “It provides the same look, feel and functionality for our employees in the office or on the road. MicroStrategy is the only business intelligence solution that provides end users with the same graphical and output quality as Excel®.”

“MicroStrategy is helping companies provide better customer service and identify revenue-generating opportunities,” said MicroStrategy’s COO Sanju K. Bansal. “With MicroStrategy’s user-friendly Web interface and unparalleled scalability, we are seeing an increasing number of companies build business intelligence extranets that extend the benefits of the data warehouse to customers, suppliers and partners.”

About Kensington Group

Kensington Group plc comprises Kensington Mortgages, a leading specialist mortgage lender, and The Mortgage Lender (“TML”) a leading UK direct-to-consumer distributor of specialist mortgages. It provides mortgages to borrowers who generally do not conform to the underwriting criteria of traditional suppliers of mortgages in the UK, such as the self employed, contractors, older borrowers, those who require larger loans and those with an adverse credit history. Kensington Group plc is the only independent lender in its market listed on the London Stock Exchange.

Since its launch in 1995 Kensington Mortgages has helped more than 54,000 borrowers obtain mortgages valued at more than £4.4 billion.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,300 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, and JD Edwards. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy is a registered trademark of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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MicroStrategy Wins Two 2003 DM Review Readership Awards

Only Company To Earn Multiple Awards

McLean, VA, (November 05, 2003) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that it has won two 2003 DM Review Readership Awards for the categories of Analytic Applications, Business Performance Management and Web Analytics and Business Intelligence. MicroStrategy was the only company to win multiple awards. Annually, DM Review enlists a research firm to poll readers to determine the top companies serving the technology needs of the business intelligence community in specific market segments.

The Gantry Group, LLC, a Massachusetts-based strategic advisory and research firm, conducted an independent survey of DM Review readers from mid-June through July 2003. Survey participants were presented with defined product categories and asked to select the vendors of products in use in their organization. They were then asked to rate these companies using a four-point scale ranging from excellent to poor. The 2003 DM Review Readership Award winners were identified based on the ratings and number of respondents.

“Each year our highly informed readers identify the companies that provide industry-leading solutions. Our readers recognize the quality of MicroStrategy’s Business Intelligence Platform(TM) for overall business intelligence, as well as for analytic applications,” said Jean Schauer, Editor in Chief of DM Review. “We sincerely congratulate MicroStrategy and commend them for their commitment to excellence.”

“This accolade from DM Review readers is a true testament of the quality and superb technology that we provide to our customers,” said MicroStrategy’s COO Sanju Bansal. “MicroStrategy is extremely proud to win this prestigious award from DM Review. We take great pride in developing industrial-strength software with exceptional, user-friendly reporting features, outstanding Web deployability, superior data and user scalability, and powerful analytics.”

The 2003 DM Review Readership Awards winners are featured in the November 2003 issue of DM Review.

About DM Review and Thomson Media

DM Review (www.dmreview.com) is recognized as the premier business intelligence, business performance management and data warehousing publication. For more than a decade, DM Review has provided thought-provoking and informative editorial covering strategic solutions for business intelligence, analytics, data warehousing and CRM across all major industries. DM Review’s authors and columnists are internationally recognized experts in a variety of business intelligence fields. DM Review editorial provides both business and technology perspectives regarding issues, trends and solutions of interest to corporate executives and IT managers. DM Review is published by Thomson Media (www.thomsonmedia.com), a division of The Thomson Corporation and a leading provider of information, data and software tools for professionals in the financial services and related technologies markets.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,300 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, and JD Edwards. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy is a registered trademark of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Source: MicroStrategy

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Liquor Control Board of Ontario Expands MicroStrategy Deployment for Enhanced Supply Chain Operations

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that the Liquor Control Board of Ontario (LCBO) has expanded its deployment of the MicroStrategy Business Intelligence Platform� for enhanced supply chain operations.

McLean, VA, (November 03, 2003) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that the Liquor Control Board of Ontario (LCBO) has expanded its deployment of the MicroStrategy Business Intelligence Platform(TM) for enhanced supply chain operations. The LCBO is the largest single purchaser of beverage alcohol in the world, purchasing fine wines, spirits and beer from more than 60 countries for Ontario consumers and licensees. Through its integrated distribution and retail network, over 6,500 quality products are available in some 600 LCBO retail stores across Ontario.

Through MicroStrategy, LCBO is successfully providing its end users with insight into supply chain operations. A wide range of LCBO staff, including category managers, inventory managers and financial analysts, use MicroStrategy to help analyze daily sales transactions, inventory, financial and shipment data.

“We’ve experienced tremendous success with the MicroStrategy platform,” said LCBO’s Director of IT Tom Stanley. “It has enabled us to gain vital new intelligence from our data and to extend that insight to far more employees, suppliers and stores — helping them make more proactive decisions for more efficient operations.”

“Our expanding relationship with LCBO is a testament to MicroStrategy’s leadership as an industrial-strength, trusted business intelligence solution,” said MicroStrategy’s COO Sanju K. Bansal. “We continue to perform well in the retail market with seven of the top ten global retailers using MicroStrategy to improve store operations and harness applications like merchandise management, loss prevention and market-basket analysis.”

About LCBO

A $3 billion (Canadian) provincial government enterprise, the LCBO has 600 retail stores, five warehouses and employs some 6,000 people, including part-time staff. In 1997 and 1998, the LCBO was named Innovative Retailer of the Year in the large store category by the Retail Council of Canada (RCC). In 1997, the LCBO was also named Socially Responsible Retailer of the Year by the RCC. In recent years, the LCBO has won some 35 major retailing awards, including the 2000 Outstanding Business Achievement Award from the Ontario Chamber of Commerce.

In fiscal 2001-2002, the LCBO transferred a record $905 million dividend, in addition to $275 million in provincial sales tax, to the Ontario treasury. The LCBO also remitted more than $373 million in federal and municipal taxes. These revenues support a wide range of important government social programs, services and capital projects. For more information on the LCBO, please visit www.lcbo.com.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,300 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, and JD Edwards. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy is a registered trademark of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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MicroStrategy Reports 28 Percent Year-over-Year Revenue Growth in Q3 2003

Q3 2003 License Revenues Increase by 37 Percent Over Q3 2002; Q3 2003 Income from Operations Increases by 350 Percent Over Q3 2002

MCLEAN, Va., (October 28, 2003) –

MicroStrategy(R) Incorporated (Nasdaq: MSTR), a leading worldwide provider of business intelligence software, today announced its financial results for the three- month period ended September 30, 2003 (the third quarter of its 2003 fiscal year), reporting significant revenue growth from the preceding year. In the third quarter, revenues increased by approximately 28 percent and license revenues grew by approximately 37 percent, in comparison to the same period last year. This marked the fourth consecutive quarter of year-over-year license revenue growth. MicroStrategy also reported positive stockholders’ equity of $26.2 million at the end of the third quarter 2003.

Third quarter 2003 revenues were $42.8 million versus $33.4 million in the third quarter of 2002 and $43.6 million in the second quarter of 2003. Third quarter 2003 license revenues were $17.7 million versus $12.9 million in the third quarter of 2002 and $19.6 million in the second quarter of 2003. Net loss attributable to common stockholders for the third quarter of 2003, determined in accordance with Generally Accepted Accounting Principles (GAAP), was ($1.59) per share on a diluted basis. This result included a non-cash, non-recurring loss on the early extinguishment of notes payable of $30.2 million as a result of the conversion of all outstanding 7 1/2% Series A Unsecured Notes into common stock on July 30, 2003 and a non-cash charge for discount amortization expense on notes payable of $0.3 million. Third quarter 2003 income from operations was $7.0 million versus $1.5 million in the third quarter of 2002.

“MicroStrategy continues to improve financially,” said MicroStrategy President and CFO Eric F. Brown. “Revenue growth combined with the elimination of long-term debt gives MicroStrategy a solid financial platform.”

“Our license revenue growth comes from our market leadership in producing innovative software that can scale easily to very large databases and user populations,” said MicroStrategy Chairman and CEO Michael J. Saylor. “We hope our success will continue with our planned November 2003 release of a new, enterprise class reporting engine for our platform.”

Added 116 New Customers and New Deals

New customers and new deals with existing customers in Q3 2003 included:

ACMI Corporation, American Signature, Inc., Amway Corporation, Banco Santander Central Hispano, Best Buy, Careerbuilder, Cascade Natural Gas Company, Chela Financial, Chuck Latham Associates, Comcast Cable Communications, Inc., ConocoPhillips, Cox Communications, Inc., FleetBoston Financial Corporation, Focus Technology Group, Forest Laboratories, Inc., Garden Ridge, GE Medical Systems, Hannaford Brothers, Hudson’s Bay Company, iDine Rewards Network, Liquor Control Board of Ontario, Meredith Corporation, National Institutes of Health, Oakwood Homes Corporation, Quixtar, Inc., Reinsurance Group of America, Inc., Rite-Hite Corporation, Spartan Stores, Inc., Stage Stores, Inc., The Charles Stark Draper Laboratory, Toys R Us, Inc., TRX Data Services, Upsher-Smith Laboratories, Inc., Verispan, LLC, Waterford Wedgwood, USA and Wells Fargo Bank.

Examples of Noteworthy Customer Deals from Q3 2003:

Cascade Natural Gas

Cascade Natural Gas Corporation has chosen the MicroStrategy Business Intelligence Platform(TM) as its business intelligence standard. The first phase of MicroStrategy report development will enable the Finance and Accounting departments to perform period-end financial analysis against a Microsoft(R) data mart and reduce the reporting time to company management. End users will be able to view the core financial reports via the Web, and explore data by dimensions that were previously unavailable. Cascade intends to build several additional business intelligence applications on the MicroStrategy platform and roll them out over time to more than 200 users throughout the company. After considering business intelligence solutions from Hyperion and Crystal Decisions, Cascade selected MicroStrategy due to its scalable architecture, Web-based user interface and extensive report formatting capabilities.

Cox Communications

Cox Communications, Inc., the fourth largest cable provider in the nation, has selected the MicroStrategy Business Intelligence Platform(TM) for sales lead management. The company will utilize the MicroStrategy platform to track and assess business data across sales, billing, and network engineering areas to provide end users with greater insight into the company’s lead management system for Cox Business Services. After an in-depth evaluation of many of the competing products in the industry, Cox Communications selected the MicroStrategy platform for its easy-to-use Web interface and open platform that integrated with its existing system.

Liquor Control Board of Ontario

The Liquor Control Board of Ontario (LCBO), the largest single purchaser of beverage alcohol in the world, has expanded its deployment of the MicroStrategy platform for enhanced supply chain operations. Through MicroStrategy, LCBO is successfully providing its end users with insight into supply chain operations. A wide range of LCBO staff, including category managers, inventory managers and financial analysts, use MicroStrategy to help analyze daily sales transactions, inventory, financial and shipment data.

Comcast Cable

Comcast Cable, the country’s leading cable and broadband communications provider, has expanded its deployment of the MicroStrategy Business Intelligence Platform(TM) to increase internal operational efficiency and employee productivity. Comcast is using the MicroStrategy system to analyze business data across functional areas to provide managers with greater insight into the company’s internal operations. Comcast is running these applications against a 1-terabyte Redbrick database.

Hudson’s Bay Company

Hudson’s Bay Company (HBC), Canada’s largest retailer and oldest corporation, has expanded its deployment of the MicroStrategy Business Intelligence Platform(TM) to include Customer Relationship Management (CRM). HBC CRM Consultants and Analysts will be able to more efficiently analyze customer behavior to plan and optimize customer strategies and tactics and further enhance the customer shopping experience. HBC is running customer analytic applications against a large Oracle database to help identify the tastes and preferences of particular target markets to create more relevant offerings and improve the efficiency of communications dollars.

Loblaw Companies Limited

Loblaw Companies Limited, Canada’s largest food distributor, selected MicroStrategy to expand its MicroStrategy Business Intelligence Platform(tm) deployment across the enterprise. Loblaw employees, including senior executives and category managers, will utilize the MicroStrategy platform to more effectively track sales, merchandising and category management information.

Telephia

Telephia, Inc., the leading provider of marketing and service quality intelligence to the mobile industry, has chosen the MicroStrategy platform to power its client portal for business intelligence. Telephia will utilize the MicroStrategy platform to anchor its extranet, which provides marketing and service quality data to wireless carriers. MicroStrategy will anchor Telephia’s industry-leading portfolio of marketing and service quality performance products designed to help mobile companies track their position in the mobile marketplace, optimize investment decisions, and drive adoption and usage of their services and products. Telephia chose MicroStrategy because it will enable Telephia to take maximum advantage of its vast warehouse of mobile market and industry information by consolidating the delivery environment to ensure user interface consistency, scalability, ease-of-use, information security, and reduced time-to-market.

MicroStrategy’s Strategic Partnerships

Signed 24 Agreements with Systems Integrators and OEMs (Original Equipment Manufacturers)

New partners include:

AC Technologies, Inc., CadenceQuest, Inc., Cap Gemini Ernst & Young, Core Technologies, Covansys Corporation, CRS Retail Systems, Dimensional Strategies Inc., Hexaware Technologies, Innovative Consulting, Inc. and Thinkfast Consulting.

More Awards for MicroStrategy’s Technology & Market Achievements

MicroStrategy continued to win awards in Q3 2003 for its business intelligence software and its market success. In September, MicroStrategy won the 2003 Software Business Industry Award for Best Product Development. Software Business magazine’s Third Annual Software Industry Awards recognize software companies that have displayed industry-wide leadership with their initiatives and products, distinguishing their brands and strategies from a pool of nominations submitted by many successful companies.

“Growing in popularity, we received hundreds of nominations for this year’s software industry awards, making for fierce competition,” said John G. Cargile, Managing Editor of Software Business. “We selected MicroStrategy for Best Product Development because MicroStrategy’s Business Intelligence Platform(TM) has consistently stood out as an industry-leading solution. MicroStrategy’s business intelligence platform is the only platform flexible enough to suit every business need.”

Also in September, ComputerWorld Brazil honored MicroStrategy Brazil with its number-one ranking among business intelligence companies in the Brazilian market. MicroStrategy won this top ranking as part of ComputerWorld Brazil’s annual Top 100 IT Companies’ listing. This is the second consecutive year that MicroStrategy Brazil has appeared on the list.

Conversion of Remaining 7 1/2% Series A Unsecured Notes

On June 23, 2003, the Company announced that it had elected to convert the remaining $53,035,445 in principal amount outstanding of its 7 1/2% series A unsecured notes (the “Notes”) plus all accrued and unpaid interest on the Notes, into shares of the Company’s class A common stock on July 30, 2003.

On July 30, 2003, the Company implemented the conversion. The conversion resulted in the issuance by the Company of 1,654,839 shares of class A common stock (the “Conversion Shares”) and payment of approximately $47,000 of cash in lieu of fractional shares.

As a result of the conversion on July 30, 2003, the Company incurred a non-recurring, non-cash charge of approximately $30.2 million, which is equal to the difference between the fair market value of the Conversion Shares on July 30, 2003, and approximately $39.8 million, the carrying value of the Notes plus accrued and unpaid interest on July 30, 2003.

Outlook and Financial Guidance Information

The following statements are subject to risks and uncertainties described at the end of this press release. Management guidance for 2003 and 2004 contained herein is valid as of the date of this press release only and supersedes any previously announced guidance as to the company’s expectations for financial results for 2003 and 2004.

(in millions, except for Q4 2003 Full Year Full Year
per share data) Range 2003 Range 2004 Range

Revenue $39.0 – $45.0 $162.9 – $168.9 $175.0 – $185.0
Net income (loss) $4.7 – $7.5 ($16.7) – ($13.9) $25.5 – $30.6

GAAP basic earnings
(loss) per share $0.29 – $0.45 ($1.09) – ($0.94)
GAAP diluted earnings
(loss) per share $0.27 – $0.44 ($1.09) – ($0.94) $1.50 – $1.70

GAAP basic weighted
average shares
outstanding 16.0 – 16.5 14.8 – 15.3
GAAP diluted weighted
average shares
outstanding 17.2 – 17.7 14.8 – 15.3 17.0 – 18.0

Additional Financial
Information

Discount amortization
expense on notes payable $0.0 – $0.0 ($2.1) – ($2.1) $0.0 – $0.0
Restructuring charge $0.0 – $0.0 ($1.7) – ($1.7) $0.0 – $0.0
Loss on conversion of
notes payable $0.0 – $0.0 ($31.1) – ($31.1) $0.0 – $0.0
Amortization of
intangible assets $0.0 – $0.0 ($0.2) – ($0.2) $0.0 – $0.0
Total of Additional
Financial Information $0.0 – $0.0 ($35.1) – ($35.1) $0.0 – $0.0

Adjusted diluted
weighted average
shares outstanding 17.2 – 17.7 15.7 – 16.2 17.0 – 18.0

(Note: The adjusted diluted weighted average sharecount was estimated by
taking the GAAP basic weighted average sharecount and adding an
estimate for employee stock options)

MicroStrategy will be discussing its third quarter 2003 results on a conference call today beginning at approximately 5:30 p.m. EST. To access the conference call dial 877-597-9704 (domestically) or 706-634-6550 (internationally) and mention Michael Saylor as Chairperson. A live Webcast and replay of the conference call will be available at http://www.microstrategy.com/investor. A 48-hour replay of the call will also be available by dialing 800-642-1687 (domestically) or 706-645-9291 (internationally), conference ID 3012736.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities – excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,200 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, and Hewlett-Packard. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at http://www.microstrategy.com.

MicroStrategy, MicroStrategy 7, MicroStrategy Business Intelligence Platform, and MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

This press release may include statements that may constitute “forward- looking statements,” including estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MICROSTRATEGY INCORPORATED
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share data)

Three Months Ended Nine Months Ended
September 30, September 30,
2003 2002 2003 2002
(unaudited) (unaudited)

Revenues
Product licenses $17,652 $12,869 $53,818 $42,399
Product support and other services 25,185 20,500 70,087 63,459
Total revenues 42,837 33,369 123,905 105,858

Cost of Revenues
Product licenses 812 991 2,341 2,084
Product support and other services 5,980 5,727 18,357 18,853
Total cost of revenues 6,792 6,718 20,698 20,937
Gross profit 36,045 26,651 103,207 84,921

Operating Expenses
Sales and marketing 13,667 11,148 40,629 35,029
Research and development 6,905 6,245 21,636 18,446
General and administrative 8,478 6,490 23,625 20,064
Restructuring and impairment charges – 370 1,699 2,764
Amortization of intangible assets 18 856 166 2,683
Total operating expenses 29,068 25,109 87,755 78,986
Income from operations 6,977 1,542 15,452 5,935

Financing and Other (Expense) Income
Interest income 174 200 545 609
Interest expense (note 1) (701) (2,772) (5,048) (6,050)
Loss on investments – (29) – (523)
Reduction in estimated cost of
litigation settlement – – – 11,396
(Loss) gain on early extinguishment
of notes payable (30,229) 4,661 (31,069) 4,661
Gain on contract termination – – – 16,837
Other (expense) income, net (237) (300) (142) 1,753
Total financing and other
(expense) income 2003 2002
Assets (unaudited) (audited)
Current assets
Cash and cash equivalents $38,721 $15,036
Restricted cash 797 6,173
Accounts receivable, net 28,207 28,195
Prepaid expenses and other current assets 6,144 5,076
Deferred tax assets, net 421 495
Total current assets 74,290 54,975

Property and equipment, net 16,435 18,471
Goodwill and intangible assets, net 622 789
Capitalized software development
costs, net 3,233 4,414
Deposits and other assets 1,805 1,224
Deferred tax assets, net 91 –
Total Assets $96,476 $79,873

Liabilities and Stockholders’ Equity
(Deficit)
Current liabilities
Accounts payable and accrued expenses $14,069 $15,267
Accrued compensation and employee
benefits 13,948 11,352
Accrued interest – 244
Accrued restructuring costs 2,627 5,222
Deferred revenue and advance payments 29,696 23,961
Deferred tax liabilities, net 9 –
Notes payable – 4,698
Net liabilities of discontinued operations 745 1,151
Total current liabilities 61,094 61,895

Deferred revenue and advance payments 2,934 1,381
Other long-term liabilities 2,062 2,402
Accrued restructuring costs 4,201 3,663
Notes payable – 45,041

Total Liabilities 70,291 114,382

Stockholders’ Equity (Deficit):
Preferred stock undesignated;
$0.001 par value; 4,971 shares
authorized; no shares issued or
outstanding – –
Class A common stock; $0.001 par value;
330,000 shares authorized; 12,224 and
9,157 shares issued and outstanding,
respectively 12 9
Class B common stock; $0.001 par value;
165,000 shares authorized; 3,703 and
4,619 shares issued and outstanding,
respectively 4 5
Additional paid-in capital 386,720 305,334
Deferred compensation – (17)
Accumulated other comprehensive income 2,856 2,170
Accumulated deficit (363,407) (342,010)
Total Stockholders’ Equity (Deficit) 26,185 (34,509)

Total Liabilities and Stockholders’
Equity (Deficit) $96,476 $79,873

MICROSTRATEGY INCORPORATED
Computation of basic and diluted earnings (loss) per share
(in thousands, except per share data)
(unaudited)

Three months ended Three months ended
September 30, 2003 September 30, 2002
Per Per
Income Shares Share Income Shares Share
(Numer- (Denom- Amount (Numer- (Denom- Amount
ator) inator) ator) inator)

Net (loss) income $(24,358) $2,990

Dividends, accretion and
beneficial conversion
feature on convertible
preferred stock – (1,751)
Net gain on refinancing
of series B, C and D
convertible preferred
stock – 36,135

Net (loss) income
attributable to common
stockholders (24,358) 37,374

Effect of common stock:
Weighted average shares
of class A common stock – 11,656 – 7,029
Weighted average shares
of class B common stock – 3,703 – 4,643
Series B preferred stock – – (17,524) 106
Series C preferred stock – – (14,163) 64
Series D preferred stock – – (3,466) 117

Basic (loss) earnings
per share (24,358) 15,359 $(1.59) 2,221 11,959 $0.19

Effect of dilutive
securities:
Series F preferred stock – – – 579
Employee stock options – – – 91

Diluted (loss) earnings
per share $(24,358) 15,359 $(1.59) $2,221 12,629 $0.18

The diluted loss per share calculation for the three months ended September 30, 2003 excluded employee stock options of 1,109,680 because their effect would have been anti-dilutive.

The numerator in the basic and diluted earnings per share calculation for the three months ended September 30, 2002 has been adjusted to deduct the $36.1 million gain on the refinancing of the series B, C and D convertible preferred stock and add back $982,000 of dividends and accretion on the series B, C and D convertible preferred stock that would have been excluded from net income attributable to common stockholders assuming conversion at the beginning of the period under the if-converted method.

MICROSTRATEGY INCORPORATED
Computation of basic and diluted earnings (loss) per share
(in thousands, except per share data)
(unaudited)

Nine months ended Nine months ended
September 30, 2003 September 30, 2002
Per Per
Income Shares Share Income Shares Share
(Numer- (Denom- Amount (Numer- (Denom- Amount
ator) inator) ator) inator)

Net (loss) income $(21,397) $33,487

Dividends, accretion
and beneficial
conversion feature on
convertible preferred
stock – (6,874)
Net gain on refinancing
of series B, C and D
convertible preferred
stock – 36,135

Net (loss) income
attributable to common
stockholders (21,397) 62,748

Effect of common stock:
Weighted average shares
of class A common stock – 10,715 – 5,428
Weighted average shares
of class B common stock – 3,703 – 4,823
Series A preferred stock – – 327 213
Series B preferred stock (15,311) 212
Series C preferred stock (12,054) 128
Series D preferred stock – – (2,992) 232

Basic (loss) earnings
per share (21,397) 14,418 $(1.48) 32,718 11,036 $2.96

Effect of dilutive
securities:
Series F preferred stock – – – 193
Employee stock options – – – 139

Diluted (loss) earnings
per share $(21,397) 14,418 $(1.48) $32,718 11,368 $2.88

The diluted loss per share calculation for the nine months ended September 30, 2003 excluded employee stock options of 743,523 because their effect would have been anti-dilutive.

The numerator in the basic and diluted earnings per share calculation for the nine months ended September 30, 2002 has been adjusted to deduct the $36.1 million gain on the refinancing of the series B, C and D convertible preferred stock and add back $6.1 million of dividends and accretion on the series A, B, C and D convertible preferred stock that would have been excluded from net income attributable to common stockholders assuming conversion at the beginning of the period under the if-converted method.

MICROSTRATEGY INCORPORATED
Additional Financial Information

Net (Loss) Income and Additional Financial Information
(in thousands)
(unaudited) Three Months Ended Nine Months Ended
September 30, September 30,
2003 2002 2003 2002

Net (loss) income $(24,358) $2,990 $(21,397) $33,487

Additional Financial Information
Restructuring and impairment
charges – 370 1,699 2,764
Amortization of intangible assets 18 856 166 2,683
Loss on investments – 29 – 523
Reduction in estimated cost of
litigation settlement – – – (11,396)
Loss (gain) on early
extinguishment of notes payable 30,229 (4,661) 31,069 (4,661)
Gain on contract termination – – – (16,837)
Discount amortization expense on
notes payable 281 1,065 2,137 1,065
Other items – 358 – 74
Total $30,528 $(1,983) $35,071 $(25,785)

Additional Financial Information –
Cash vs. Non-cash
(in thousands)
(unaudited) Three Months Ended Nine Months Ended
September 30, September 30,
2003 2002 2003 2002

Non-cash:
Amortization of intangible assets $18 $856 $166 $2,683
Loss on investments – 29 – 523
Reduction in estimated cost of
litigation settlement – – – (11,396)
Loss (gain) on early
extinguishment of notes payable 30,229 (4,661) 31,069 (4,661)
Gain on contract termination – – – (16,837)
Discount amortization expense on
notes payable 281 1,065 2,137 1,065
Other items – 362 – 284
Total non-cash 30,528 (2,349) 33,372 (28,339)

Cash:
Restructuring and impairment
charges – 370 1,699 2,764
Other items – (4) – (210)
Total cash – 366 1,699 2,554

Total $30,528 $(1,983) $35,071 $(25,785)

Additional Financial Information – Diluted Weighted Average Shares Outstanding

The GAAP diluted loss per share calculation for the three and nine months ended September 30, 2003 excluded employee stock options of 1,109,680 and 743,523, respectively, because their effect would have had an anti-dilutive impact on the net loss per share calculation during those periods. Had the Company generated net income in accordance with GAAP, it would have been required under GAAP to include the dilutive effect of employee stock options in the computation of GAAP diluted weighted average shares outstanding.

MICROSTRATEGY INCORPORATED
Non-Generally Accepted Accounting Principles (“Non-GAAP”) Financial
Measures

Management believes that the presentation of the additional financial information is helpful in understanding the ongoing operating results and cash flow indicators with respect to the Company’s core business because the additional financial items are non-cash or cash related gains and expenses incurred during the period that are not associated with ongoing operating results and are not cash flow indicators of the Company’s core business operations.

EBITDA and Additional Financial Information
(in thousands)
(unaudited) Three Months Ended Nine Months Ended
September 30, September 30,
2003 2002 2003 2002

Net (loss) income attributable to
common stockholders $(24,358) $37,374 $(21,397) $62,748

Interest income (174) (200) (545) (609)
Interest expense 701 2,772 5,048 6,050
Provision for income taxes 342 312 1,135 1,131
Depreciation and amortization 2,069 2,518 6,663 7,605
Amortization of intangible assets 18 856 166 2,683

EBITDA $(21,402) $43,632 $(8,930) $79,608

Additional Financial Information:
Restructuring and impairment
charges – 370 1,699 2,764
Loss on investments – 29 – 523
Reduction in estimated cost of
litigation settlement – – – (11,396)
Loss (gain) on early
extinguishment of notes payable 30,229 (4,661) 31,069 (4,661)
Gain on contract termination – – – (16,837)
Other expense (income) 237 300 142 (1,753)
Dividends, accretion, and
beneficial conversion feature on
convertible preferred stock – 1,751 – 6,874
Net gain on refinancing of series
B, C and D convertible preferred
stock – (36,135) – (36,135)

Total $30,466 $(38,346) $32,910 $(60,621)

CONTACT: Marc Brailov of MicroStrategy Incorporated, +1-703-770-1670,
mbrailov@microstrategy.com

SOURCE MicroStrategy Incorporated

http://www.microstrategy.com

Source: MicroStrategy

Tags:

Telephia Chooses MicroStrategy To Power Client Extranet For Market Intelligence Data

Will Enable Timely Delivery of Critical Information to Global Wireless Carriers

McLean, Va., (October 27, 2003) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Telephia, Inc., the leading provider of marketing and service quality intelligence to the mobile industry, has chosen the MicroStrategy Business Intelligence Platform(TM) to power its client portal for business intelligence. Telephia will utilize the MicroStrategy platform to anchor its extranet, which provides marketing and service quality data to wireless carriers.

“The timely, flexible and secure delivery of information through our MicroStrategy-powered client portal will permit our customers to more easily integrate Telephia syndicated marketing and service quality metrics into their business decision-making processes,” said Greg Shaw, vice president of systems engineering at Telephia. “MicroStrategy’s platform will enable us to take maximum advantage of the vast Telephia warehouse of wireless carrier information by consolidating our delivery environment to ensure user interface consistency, scalability, ease-of-use, information security, and reduced time-to-market.”

MicroStrategy will anchor Telephia’s industry-leading portfolio of marketing and service quality performance products designed to help mobile companies track their position in the mobile marketplace, optimize investment decisions, and drive adoption and usage of their services and products.

“Telephia is an example of a MicroStrategy customer who is ahead of the technology curve and implementing an industrial-strength extranet,” said MicroStrategy’s COO Sanju Bansal. “Global information providers like Telephia are improving customer loyalty and service by building extranet environments that require MicroStrategy’s strengths – scalability to terabytes of data and Web-based deployability to potentially thousands of users.”

About Telephia

Telephia is the global leader in performance information for the mobile and wireless industry. Based in San Francisco, Telephia is a privately held company with leading investors that include AEA Investors, Centennial Ventures, Oak Hill Venture Partners, The Megunticook Fund and Cedar Grove Investments, LLC. For further information, visit www.telephia.com or call 415-395-0500.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,200 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, and JD Edwards. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy is a registered trademark of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

Tags:

Patterson Dental Expands Deployment of MicroStrategy Platform for Sales Analysis & Reporting

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Patterson Dental Company is expanding its deployment of the MicroStrategy Business Intelligence Platform� for sales analysis and reporting.

McLEAN, Va., (October 20, 2003) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Patterson Dental Company is expanding its deployment of the MicroStrategy Business Intelligence Platform(TM) for sales analysis and reporting.

Patterson Dental Supply Inc., the company’s primary operating unit, which is growing significantly faster than its market, has the largest direct sales force in the industry, totaling over 1,300 sales representatives and equipment/software specialists serving the United States and Canada.

Patterson Dental Supply is using the MicroStrategy system to conduct highly detailed analysis of sales patterns to determine how each of the company’s products are selling in all geographical areas. Over 1,000 Patterson Dental Supply sales representatives, sales managers and business analysts are benefiting from this MicroStrategy application, which employs a SQL Server database. The expanded relationship with MicroStrategy will further enhance the usability and value of this application by allowing Patterson Dental to extend its business intelligence reporting capabilities to the Web.

“MicroStrategy is the market’s best choice for business intelligence applications,” said Lynn Askew, Patterson Dental’s Vice President of Management Information Systems. “MicroStrategy offers exceptional scalability, an easy-to-use Web interface, and robust analytics to provide valuable insight into our sales trends.”

“We’re proud of our growing relationship with Patterson Dental,” said MicroStrategy’s Chief Operating Officer Sanju Bansal. “We’re committed to providing industrial-strength business intelligence infrastructure to companies like Patterson Dental who require applications that can play an integral role in enhancing the most critical aspects of their operations.”

About Patterson Dental Company

Patterson Dental Company is a value-added distributor serving the dental supply, companion-pet veterinarian supply and rehabilitation supply markets.

Patterson Dental Supply

As Patterson’s largest business, Patterson Dental Supply provides a virtually complete range of consumable dental products, clinical and laboratory equipment, and value-added services to dentists, dental laboratories, institutions and other healthcare providers throughout North America. Patterson Dental Supply, which is growing significantly faster than its market, has the largest direct sales force in the industry, totaling nearly 1,300 sales representatives and equipment/software specialists serving the United States and Canada.

Webster Veterinary Supply

Webster is the leading distributor of veterinary supplies to companion-pet veterinary clinics in the eastern United States and the third largest nationally. One of the most respected names in the veterinary supply industry, Webster is a value-added, full-service distributor of consumable supplies, equipment, diagnostic products, vaccines and pharmaceuticals.

AbilityOne Products Corporation

AbilityOne delivers the industry’s largest and most comprehensive range of distributed and self-manufactured rehabilitation products to a global customer base, serving acute care hospitals, nursing homes, rehabilitation clinics, dealers and schools. AbilityOne offers over 15,000 rehabilitation and assistive products from more than 1,500 suppliers. AbilityOne’s catalog is recognized as the gold standard in its marketplace, and its direct sales force is the largest in the industry.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,200 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, and JD Edwards. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy is a registered trademark of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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Leading Global Retailer METRO Group Deploys MicroStrategy Platform Enterprise-Wide

1,500 Employees Assessing Sales, Merchandise & Marketing Information

McLean, Va (October 13, 2003) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that the fifth-largest global retailer, METRO Group, has successfully deployed the MicroStrategy Business Intelligence Platform(TM) enterprise-wide.

“MicroStrategy meets the METRO Group’s demanding requirements for a highly flexible, stable and scalable business intelligence platform,” said Silvester Macho, Division Manager, METRO Group Information Technology. “The MicroStrategy-based system enables our employees to track the performance of the entire company, optimize product assortment and make decisions that increase revenue and profitability.”

Approximately 1,500 employees across the METRO Group organization utilize the MicroStrategy platform as its business intelligence standard to perform analyses against a 20-terabyte Teradata® data warehouse. MicroStrategy is the anchor of numerous business intelligence applications, including merchandising, marketing, customer, market basket analysis, and category management.

“In today’s competitive global economy, a real-time understanding of a company’s business performance has never been so important,” said MicroStrategy COO Sanju K. Bansal. “MicroStrategy’s industrial-strength platform lets companies the size of the METRO Group gain a holistic view of their business performance and make decisions that can increase revenues.”

End users can run reports to track sales trends and margins as well as perform ad hoc analyses to understand the drivers behind product-line performance. The company also uses MicroStrategy technology to provide its suppliers with scorecards on product planning, forecasting and replenishment. METRO Group is a platinum subscriber of MicroStrategy’s Technical Advisory Services, a comprehensive program of advisory services, knowledge capital and corporate support.

“MicroStrategy is well-known for its user-friendly reporting features, data scalability and its ability to be Web-deployed to thousands of users securely,” added Bansal. “A large number of the world’s top 200 retailers have standardized on MicroStrategy for business intelligence. Our capacity to provide insightful reports on critical data — drilled down to the customer-transactional level — has proven invaluable to our retail clients.”

About The METRO Group

METRO AG is the management holding company of the METRO Group in which are pooled the strategic management functions of the world’s fourth largest retail enterprise. The holding company sets the performance targets for the METRO Group’s sales divisions. The sales divisions Cash & Carry, Real, Extra, Media Markt, Saturn, Praktiker and Kaufhof run their operational business autonomously in line with the decentralization principle and are independent corporate entities under German company law. Cross-sectional service companies (purchasing, IT, logistics, clearing) produce synergies across the whole Group.

Today, METRO AG is at the head of a capital market-oriented, efficient business corporation with an international profile. The METRO Group’s legal and operating structures and also its corporate concepts and strategies have come a very long way from the idea of a conventional-style retail company focused on the domestic market.

MGI METRO Group Information Technology GmbH is a subsidiary of METRO AG. As a company-internal IT-service located both in Germany and abroad, its 700 employees provide IT-services for the METRO Group. Among these services are for example the development of user interfaces in the national and international context, the operation of computing centers in several locations, as well as IT-Consulting, e. g. as regards the implementation of IT-systems.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,200 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, and JD Edwards. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy is a registered trademark of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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MicroStrategy and IBM to Present “The Evolution to Enterprise-Scale Business Intelligence”

Executive Seminar Series Featuring Leading Analyst Firm

McLean, Va., (October 08, 2003) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that it will co-sponsor an executive seminar series with IBM this fall. The seminar series will focus on the decision to deploy business intelligence on an enterprise scale, the architectural requirements of such a deployment and the process for integrating business intelligence into an organization. Executives in attendance will have the opportunity to hear presentations by featured analyst firm, Gartner, Inc., MicroStrategy and IBM.

Kicking off in October, the first of these executive seminars will take place in New York City, USA, on October 8, 2003 and in Frankfurt, Germany, on October 17, 2003. These in-person events will be followed by a Webcast in early November.

MicroStrategy’s COO Sanju Bansal said, “MicroStrategy is very excited to produce these events with IBM. We pride ourselves in working closely with the world’s leading technology innovators to create true enterprise-class solutions.”

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,200 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, and JD Edwards. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy is a registered trademark of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Liz Kelley Smeds
MicroStrategy
703-714-1066
lsmeds@microstrategy.com

Source: MicroStrategy

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MicroStrategy and CRS Retail Systems Enter Strategic Alliance

Retailers Will Benefit From Enhanced Loss Prevention, CRM, & Sales Analysis

McLean, Va., (October 06, 2003) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced a strategic alliance with CRS Retail Systems, Inc. CRS Retail Systems provides retail management software, hardware, and services to help its customers drive sales, improve customer service, and reduce operating costs, all with more ease and flexibility. With more than 100,000 in-store systems installed in 32 countries and 10 languages, CRS is a trusted leader in the retail industry.

Under the terms of the agreement, MicroStrategy’s Business Intelligence Platform(TM) will be embedded into CRS retail applications to provide users with powerful, browser-based, reporting and analytics. CRS’ Focus Loss Prevention, CRM, and sales analysis applications are browser-based, central systems that provide reporting and analytics and serve as a central data repository accessed from CRS’ Encore Retail Suite of Point-of-Sale and in-store applications.

“The strategic and tactical use of advanced analytics is increasingly becoming a competitive advantage in retail,” said Kathy Frommer, Chief Executive Officer of CRS Retail Systems, Inc. “By embedding MicroStrategy’s industrial strength reporting and analytics technology into our corporate systems products, we will provide our customers with powerful solutions that will accelerate and improve decision-making at every level.”

“The integration of MicroStrategy’s business intelligence technology into CRS’ solutions is a true testament to its flexibility and ease-of-use,” said MicroStrategy’s COO Sanju Bansal. “This is merely one example of how our technology can be easily embedded into existing solutions to create new critical applications that can help businesses realize efficiencies and improve their bottom line.”

About CRS Retail Systems

CRS Retail Systems provides retail management software, hardware, and services to help its customers drive sales, improve customer service, and reduce operating costs, all with more ease and flexibility. POS, back-office, real-time channel integration, and retail analytics systems from CRS are intuitive and configurable, can be deployed with hardware included, and are supported by our commitment to our customers. With more than 100,000 in-store systems installed in 32 countries and 10 languages, CRS is a trusted leader in the retail industry. CRS customers include companies such as American Eagle Outfitters, Ann Taylor, Barnes & Noble, Chico’s, Foot Locker, J. Crew, Sport Chalet, Yankee Candle, and Rosebys (U.K.), among others. CRS is a privately held company with more than 240 employees based at its Newburgh, N.Y. headquarters and a regional office in Salt Lake City, Utah. For more information, please visit the CRS website at www.crsretail.comor call 845-567-1234.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,200 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, and JD Edwards. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy is a registered trademark of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Liz Kelley Smeds
MicroStrategy
703-714-1066
lsmeds@microstrategy.com

Source: MicroStrategy

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Cascade Natural Gas Selects MicroStrategy as Business Intelligence Standard

MicroStrategy Chosen Over Crystal Decisions and Hyperion

McLean, Va., (September 29, 2003) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Cascade Natural Gas Corporation has chosen the MicroStrategy Business Intelligence Platform(TM) as its business intelligence standard. Cascade Natural Gas Corporation, with headquarters in Seattle, Washington, has 440 employees in Washington and Oregon.

“After considering business intelligence solutions from Hyperion and Crystal Decisions, we have selected MicroStrategy due to its scalable architecture, Web-based user interface and extensive report formatting capabilities,” said JD Wessling, CFO at Cascade Natural Gas Corporation. “With 16 district offices across Washington and Oregon, we require a platform that provides up-to-date reports with minimal bandwidth and client software installation requirements.”

The first phase of MicroStrategy report development will enable the Finance and Accounting departments to perform period-end financial analysis against a Microsoft® data mart and reduce the reporting time to company management. End users will be able to view the core financial reports via the Web, and explore data by dimensions that were previously unavailable. Cascade intends to build several additional business intelligence applications on the MicroStrategy platform and roll them out over time to more than 200 users throughout the company.

“People underestimate the importance of choosing scalable business intelligence technology for their very first data warehouse project,” said MicroStrategy’s COO Sanju Bansal. “Smart, forward-thinking companies like Cascade Natural Gas Corporation are seeking MicroStrategy’s industrial-strength platform to meet initial business needs and accommodate future growth in users, applications and data — precluding the need to switch technologies down the road. MicroStrategy’s sophisticated capabilities — flexible and user-friendly reporting features, scalability, Web deployability to thousands or more users, and superior analytics — are well-suited for companies like Cascade Natural Gas Corporation whose business requirements will naturally grow in complexity and size over time.”

About Cascade Natural Gas Corporation

Since its incorporation in 1953, the Company has concentrated on distributing natural gas to residential, commercial, and industrial consumers in 91 Washington and Oregon communities. For the past 50 years, this singular focus has allowed Cascade to excel in this core business. Cascade Natural Gas Corporation is an investor-owned natural gas serving more than 210,000 customers and its service area encompasses about 32,000 square miles. Visit Cascade’s website at www.cngc.com for corporate, residential and commercial information. The Company’s stock is publicly traded on the New York Stock Exchange (NYSE:CGC).

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,200 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, and JD Edwards. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the Company’s ability to secure financing for its current operations and long-term plans on acceptable terms; the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy is a registered trademark of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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