Latest Business Intelligence News
Panorama Software Unveils the First Complete and Integrated Business Intelligence Solutions for SAP
Panorama Software, the original developers of the OLAP technology that was sold to Microsoft Corp. and a global leader in business intelligence (BI) solutions, today unveiled its plans for the integration of its flagship BI solution, Panorama NovaView, with SAP Business Information Warehouse (SAP BW
Toronto, ON (April 05, 2006) –
Panorama Software, the original developers of the OLAP technology that was sold to Microsoft Corp. and a global leader in business intelligence (BI) solutions, today unveiled its plans for the integration of its flagship BI solution, Panorama NovaView, with SAP Business Information Warehouse (SAP BW) during a special briefing with several of Panorama’s key enterprise customers. SAP BW is the core component of SAP Business Intelligence, itself a component of the SAP NetWeaver(TM) platform. This integration enables SAP BW customers for the first time, to truly leverage their SAP data for decision making and performance management across the enterprise through intuitive reports, powerful analysis tools, scorecards and dashboards.
The support for SAP BW is part of an overall strategic mission by Panorama to deliver the market’s most complete and integrated set of BI solutions for SAP BW and Microsoft platforms. “The message from our customers that use SAP is clear — provide powerful BI solutions that are scaleable, easy to use and do not require replicating or moving data out of SAP,” said Eynav Azarya, CEO, Panorama Software. “Our integration with SAP BW provides companies with a far superior BI solution to what is currently available in the market today.”
By leveraging customers’ existing SAP investments, companies can standardize on a single BI platform with Panorama NovaView. Panorama NovaView integrates analytics, reporting, scorecards and performance dashboards into a single comprehensive BI solution. More specifically, NovaView for SAP BW will enable information workers for the first time to easily author reports, share performance results and analyze data directly from SAP BW without relying on analysts or IT services. By extending its proven BI capabilities, Panorama proactively provides SAP customers relevant and accurate information they need to make better business decisions at every level of the enterprise.
About Panorama Software
Panorama Software, the company that sold its leading OLAP technology to Microsoft, helps global organizations unlock the hidden value of their information assets to improve business performance and results through SMART, SIMPLE and COMPLETE BI solutions. Panorama takes advantage of the Microsoft (NasdaqNM:MSFT) and SAP (NYSE:SAP) platforms through smart, simple and complete business intelligence and corporate performance management solutions.
Panorama, a leading innovator of business intelligence solutions, supports customers worldwide in industries such as financial services, manufacturing, retail, healthcare, telecommunications and life sciences. Panorama has more than 250 partners in 30 countries, and maintains offices throughout North America, EMEA and Asia. More information is available at www.panorama.com.
Source: Panorama Software
MicroStrategy Announces Spring Symposia in Paris and Los Angeles
Interactive Events Feature Best Practices in Business Intelligence
McLean, Va., (March 29, 2006) –
MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence (BI) software, today announced that it will host two BI Symposia in April. The first event will be held in Los Angeles, CA, April 19 – 21, 2006, followed by a European Spring Symposium in Paris, France, April 24 – 26, 2006. These events offer a collaborative forum for exchanging ideas and learning practical techniques to optimize BI performance.
The MicroStrategy Spring Symposia will feature informative technical and business tracks, real-world customer best practices, and lively discussions on BI solutions. The Product Direction Sessions, led by MicroStrategy senior product and program managers, give attendees the opportunity to share experiences and help shape future enhancements to MicroStrategy products. In addition, participants can schedule a one-hour consultation, at no charge, with a member of the MicroStrategy Technical Advisory Services Team.
A highlight of the Spring Symposia will be case study presentations from MicroStrategy customers who have successfully deployed enterprise BI applications to improve business performance. Some of the companies scheduled to present in Los Angeles include Victoria’s Secret Direct, Cancer Care Ontario, BearingPoint, Oakwood Homes, and InQuira. At the Paris Spring Symposium, customer speakers will include Boucheron, Lancel, Blédina, Materis Peintures, and MRM Worldwide.
In conjunction with both events, MicroStrategy will host an invitation-only Executive Forum. CIOs and IT executives will assemble for a content-rich agenda that includes keynotes from industry experts, a roundtable discussion moderated by BI analyst Nigel Pendse, and BI success strategies from MicroStrategy customers.
“We are delighted to expand our Symposia schedule to offer events both in the U.S. and in Europe,” said Sanju Bansal, MicroStrategy COO. “The Symposia are excellent venues for learning the latest BI strategies, meeting with MicroStrategy experts, and hearing first-hand BI experiences from industry-leading companies.”
To find out more about the MicroStrategy Symposium Series, visit http://www.microstrategy.com/MicroStrategySymposiumSeries
About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.
MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.
Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com
Source: MicroStrategy
Panorama Software Enables SAP Customers to Better Leverage their Business Intelligence Data
Panorama Software, the original developers of the OLAP server that was sold to Microsoft Corp. and a global leader in business intelligence (BI) solutions, today announced a strategic move to align closer to the SAP Platform. Panorama has just received certification for integration into the SAP Ente
TORONTO, ON (March 29, 2006) –
Panorama Software, the original developers of the OLAP server that was sold to Microsoft Corp. and a global leader in business intelligence (BI) solutions, today announced a strategic move to align closer to the SAP Platform. Panorama has just received certification for integration into the SAP Enterprise Portal. As a result of this certification, Panorama business intelligence applications and data are now available to users throughout the enterprise through a single sign-on capability within the SAP Enterprise Portal.
“With integration between Panorama NovaView and SAP, users of both enterprise solutions will be able to access their critical BI data from within the SAP Enterprise Portal,” said Eynav, Azarya, CEO, Panorama Software. “By partnering with SAP, we will be working with another global partner that will support Panorama’s objective to lead the next evolution in enterprise BI.”
This is only the first step in helping companies utilize Panorama’s NovaView BI solutions with SAP. Panorama is very close to moving to the next stage in its support for the SAP platform – becoming SAP NetWeaver Certified.
“Thousands of large, global companies rely on SAP solutions as the backbone of their business,” said Azarya. “By integrating Panorama NovaView with SAP, we will provide companies with enterprise business intelligence applications that are unmatched by any vendor today. For more than a decade, Panorama has been delivering enterprise BI solutions for the Microsoft platform. With our integration with SAP, we will extend our customer base and provide integrated solutions for two of the largest software companies in the world today.”
About Panorama Software
Panorama Software, the company that sold its leading OLAP technology to Microsoft, helps global organizations unlock the hidden value of their information assets to improve business performance and results through SMART, SIMPLE and COMPLETE BI solutions. Panorama takes advantage of the Microsoft (NasdaqNM:MSFT) and SAP (NYSE:SAP) platforms through smart, simple and complete business intelligence and corporate performance management solutions.
Panorama, a leading innovator of business intelligence solutions, supports customers worldwide in industries such as financial services, manufacturing, retail, healthcare, telecommunications and life sciences. Panorama has more than 250 partners in 30 countries, and maintains offices throughout North America, EMEA and Asia. More information is available at www.panorama.com.
Source: Panorama Software
MicroStrategy and SPSS Announce Strategic Alliance
Will Bring Together Business Intelligence and Predictive Analytics
McLean, Va. and Chicago, Il., (March 22, 2006) –
MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, and SPSS Inc. (NASDAQ: SPSS), a leading worldwide provider of predictive analytics software, today announced that they have signed a strategic alliance agreement. As part of the agreement, the two companies will engage in joint business development and cooperative marketing programs.
By combining MicroStrategy’s advanced business intelligence technology with the leading-edge insights of SPSS’ predictive analytics, customers can better optimize the use of their data to improve business performance and project future trends. Through PMML (predictive modeling mark-up language) integration, MicroStrategy and SPSS customers can leverage SPSS’ predictive analysis algorithms using MicroStrategy software. SPSS technology is highly scalable and interoperable with MicroStrategy’s offerings, enabling customers to perform predictive analytics using corporate data sources and to leverage existing technology investments enterprise-wide.
“We’re quite pleased to be forging this agreement with MicroStrategy, as our customers will be the key beneficiaries,” said SPSS’ Executive Vice President, Chief Technology Officer Jon Otterstatter. “This alliance’s synergies will allow SPSS and MicroStrategy customers to fully maximize their use of both companies’ technologies – enabling enhanced data-driven decision making for a wide range of important operational activity.”
“The complementary technologies of SPSS and MicroStrategy offer companies key insights to improve business performance and make analytically-based decisions for the future,” said Tom Villani, MicroStrategy’s Vice President of Global Alliances. “While MicroStrategy remains focused on providing the highest quality BI technology, we also continue to build a portfolio of technology partners, like SPSS, to give our customers additional resources to maximize the value of their business data. We are pleased to add SPSS to our suite of value-added partners.”
About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.
MicroStrategy Safe Harbor Statement
This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks that could cause MicroStrategy’s actual results to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of MicroStrategy to implement and achieve widespread customer acceptance of its software on a timely basis; delays in MicroStrategy’s ability to develop or ship new products; market acceptance of new products; competitive factors; currency fluctuations; and other risks detailed in MicroStrategy’s periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, MicroStrategy undertakes no obligation to update these statements for revisions or changes after the date of this release.
About SPSS Inc.
SPSS Inc. (NASDAQ: SPSS) is a leading worldwide provider of predictive analytics software and solutions. The company’s predictive analytics technology connects data to effective strategic action by drawing reliable conclusions about current conditions and critical future events. More than 250,000 commercial, academic and public sector customers rely on SPSS technology to help increase revenue, reduce costs, improve important processes and detect and prevent fraud. More than 95 percent of the Fortune 1000 companies are SPSS customers. Founded in 1968, SPSS is headquartered in Chicago, Illinois. For additional information, please visit www.spss.com.
SPSS Safe Harbor Statement
This press release contains forward-looking information made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward looking statements can be identified by phrases such as “anticipates,” “believes,” “estimates,” “expects,” “plans,” “intends,” “could,” “designed,” “should be” and other similar expressions which denote expectations of future events rather than statements of fact. These forward-looking statements involve factors that are subject to risks and uncertainties. These risks and uncertainties, which may not be currently ascertainable and many of which are beyond SPSS’ control, may cause SPSS’ actual results, performance or achievements to be materially different than the results, performance or achievements expressed in or implied by the forward-looking statements. These risks and uncertainties are described in SPSS’ filings with the Securities and Exchange Commission (“SEC”). Copies of these filings are available either on the SEC’s website at www.sec.gov or from SPSS’ investor relations department. In light of these risks and uncertainties, the inclusion of forward-looking statements in this press release should not be regarded as a representation by SPSS that any future results, performance or achievements will be attained. These forward-looking statements speak only as of the date on which they are made. SPSS assumes no obligation to update the forward-looking statements contained in this press release.
MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.
Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com
Source: MicroStrategy
AmerisourceBergen Selects MicroStrategy for Enterprise Business Intelligence
Plans to Deploy Multiple Business Applications Across the Company
McLean, Va. (March 20, 2006) –
MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that AmerisourceBergen, one of the largest pharmaceutical services companies in the U.S., has selected MicroStrategy to support its Enterprise Business Intelligence program, which will provide reporting and analytics for multiple areas across its enterprise.
Using MicroStrategy’s technology, thousands of users will be able to improve their reporting and information analysis related to sales, suppliers, customers, supply chain management, finance, and other critical areas. MicroStrategy was selected for its ability to handle large database environments and provide real-time analytics.
“With MicroStrategy, we will have a true enterprise view across our value chain, providing management with greater operational insights and actionable data to help us more effectively navigate through our dynamic industry,” said Thomas H. Murphy, Senior Vice President and Chief Information Officer of AmerisourceBergen. “We have been highly productive using MicroStrategy for several years and found MicroStrategy’s single metadata and object reuse has reduced our administrative costs. MicroStrategy is a natural fit for our analytic reporting environment at the enterprise level.”
“We are delighted that AmerisourceBergen has selected MicroStrategy to support their new strategic Enterprise Business Intelligence program,” said Sanju K. Bansal, MicroStrategy’s Chief Operating Officer. “MicroStrategy’s technology is well suited to help Fortune 500 companies gain a comprehensive view of their enterprise to enhance customer service, improve operational efficiencies, and uncover new revenue-generating opportunities.”
About AmerisourceBergen
AmerisourceBergen is one of the world’s largest pharmaceutical services companies serving the United States, Canada and selected global markets. Servicing both pharmaceutical manufacturers and healthcare providers in the pharmaceutical supply channel, the Company provides drug distribution and related services designed to reduce costs and improve patient outcomes. AmerisourceBergen’s service solutions range from pharmacy automation and pharmaceutical packaging to pharmacy services for skilled nursing and assisted living facilities, reimbursement and pharmaceutical consulting services, and physician education. With more than $54 billion in annual revenue, AmerisourceBergen is headquartered in Valley Forge, PA, and employs more than 13,000 people. AmerisourceBergen is ranked #23 on the Fortune 500 list. For more information, go to www.amerisourcebergen.com.
About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.
MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.
Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com
Source: MicroStrategy
MicroStrategy Extends Ad-hoc Query Capabilities
Simplified Report Creation for Power Users
McLean, Va., (March 09, 2006) –
MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that it has extended its reporting capabilities with the addition of a new graphical Query Builder interface for ad-hoc queries. This enhancement is part of the latest release of MicroStrategy 8, which became generally available on February 10, 2006.
Query Builder enables power users to query directly against operational data stores without hand coding SQL. The graphical Query Builder interface makes it easy to select tables and columns and define joins visually. Power users with knowledge of the data model have vast flexibility to ask almost any type of business question with Query Builder.
With the addition of Query Builder, MicroStrategy now offers a full continuum of reporting and ad-hoc query capabilities for all types of users. For power users, Query Builder simplifies ad-hoc queries by using familiar query-by-example techniques. For developers, the free-form SQL capabilities introduced with the first release of MicroStrategy 8 allow for custom-defined SQL statements and stored procedures in ad-hoc reporting. For business analysts, MicroStrategy offers simple drag-n-drop ad-hoc query capabilities and a Report Builder wizard for prompt-driven query construction. Report consumers can run a full range of reports using pre-defined report templates and prompted filters to select the information they need, within defined parameters.
“The new Query Builder expands upon MicroStrategy’s ability to access operational data sources and allows developers to create custom SQL in a point-and-click fashion,” said Cindi Howson, President of ASK and author of BIScorecard product reviews. “With this latest improvement, MicroStrategy offers both flexibility for rapid report creation and prototyping as well as a highly modeled environment for enterprise reporting and analysis.”
“While the first release of MicroStrategy 8 focused on improvements to the business user experience with an enhanced, easy-to-use Web interface for reporting and analysis, the latest release delivers exciting new functionality to the power user,” said MicroStrategy COO Sanju Bansal.
About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.
MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.
Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com
Source: MicroStrategy
Angel.com and National Directory Information Services Join Forces to Serve Pharmaceutical Companies with IVR Solution for New Marketing Program
Companies Create Application for Activation of Co-Pay Reduction Cards for New Prescriptions and Collection of Survey Data
McLean, Va. (March 07, 2006) –
Angel.com, a leading provider of on-demand call center and Interactive Voice Response (IVR) solutions and a division of MicroStrategy® Incorporated (NASDAQ: MSTR), today announced that National Directory Information Services, LLC is using Angel.com technology to provide major pharmaceutical companies with an IVR solution to support national marketing programs.
The solution incorporates web and phone-based activation of co-pay reduction cards for new prescriptions. When patients receive these cards from their doctor, they can call a toll-free number – powered by Angel.com – to activate the card, which can then be used to reduce payment toward a new prescription. Through early tracking of the program, National Directory Information Services has found that approximately 80 percent of consumers rely on the phone, as opposed to a companion web interface, for activation.
The web and IVR applications were developed by National Directory Information Services utilizing its proprietary 411XML® directory technology and Angel.com’s SiteBuilder on-demand IVR solution. Other companies involved in the solution include D2M Solutions, Inc., the technology provider for the card manufacturing, banking transactions and overall data-tracking solution; and The Macaluso Group, a pharmaceutical-industry marketing company.
“The transactional capabilities of Angel.com’s technology allow us to facilitate the steps of the activation process through a phone call in a similar fashion to a web application,” said Richard Weerts, principal and co-founder of National Directory Information Services. “The web and IVR applications are completely integrated and meet banking requirements for cardholder identification while protecting the consumer’s privacy. We could not have created this application without Angel.com’s superior IVR solution.”
The application also includes the ability for the caller to opt-in to receive additional information by mail, and asks a few simple but important survey questions to help the pharmaceutical company better understand patient needs. The entire call takes just four to six minutes using professionally recorded prompts and Angel.com’s accurate and reliable speech recognition technology.
“At Angel.com, we are amazed and inspired on a daily basis by companies that turn to our technology to create innovative and exciting new applications,” said Michael Zirngibl, President and CEO of Angel.com. “The fact that 80 percent of new co-pay reduction card activations take place over the phone rather than through the web interface provides further evidence for our belief that our technology has meaningful, long-term relevance. We are extremely pleased to be a part of an important marketing initiative on the part of large and successful pharmaceutical companies.”
One of the most active programs in use by a pharmaceutical company currently registers more than 7,500 new activations per month. The application can also be used by companies in other industries to provide incentives for new customers in a similar debit card format.
About National Directory Information Services/411XML®
National Directory Information Services LLC is the leading developer of automated directory assistance information for companies that need fast and accurate electronic data for sales, customer care and operations. The company’s primary product line, 411XML, provides directory data in real time to interactive voice response applications, call center agent screens or any Internet-enabled application with an unprecedented level of accuracy. The privately held company is headquartered in Orinda, California. For more information, call (800) 396-3179, email info@411XML.com or go online to www.411XML.com.
411XML is a registered trademark of National Directory Information Services. Other product or company names may be trademarks or registered trademarks of their respective owners.
About Angel.com
Angel.com is a leading provider of on-demand call center and Interactive Voice Response (IVR) solutions, which enable organizations of all sizes to quickly deploy powerful telephony applications. More than 1,500 customers turn to Angel.com’s patented Voice Site technology to power customer service and marketing phone numbers using intelligent speech recognition that can automate most phone-based interactions. With an innovative Internet-based solution that requires no investment in hardware, software, or human resources, Angel.com balances the need for high quality communications with affordable pay-as-you-go pricing.
About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.
MicroStrategy, Angel.com, Site Builder are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.
Mike Sweeney
Angel.com
(703) 770-1352
sweeney@angel.com
Source: MicroStrategy
Abacus Selects MicroStrategy for Enhanced Marketing Campaign Reporting and Analysis
Abacus Selects MicroStrategy for Enhanced Marketing Campaign Reporting and Analysis
McLean, Va., (March 01, 2006) –
MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Abacus, a leading provider of data-driven marketing services, selected MicroStrategy to provide enhanced database reporting and analysis services for its clients. MicroStrategy anchors the Abacus® ClearEDGE(TM) marketing database solution, designed to improve the way multi-channel merchants plan, coordinate, and manage targeted marketing campaigns.
Using MicroStrategy, Abacus helps its clients collect, manage, and interpret data that gives them greater insights into their customers, enabling them to improve customer acquisition and retention with direct access to transactional data. With MicroStrategy’s intuitive Web interface, Abacus clients can drill down to the granular level of their data to better understand customer buying behavior, including where they shop, what they buy, what marketing promotions they respond to, and which sales channels they use to make purchases.
“We chose MicroStrategy over the other BI products because it was clearly the best fit for our clients,” said Jeff Hassemer, Director of Product Strategy for Abacus. “Our clients represent a broad cross-section of catalogers, specialty retailers, and B-to-B marketers from a wide variety of industries. We continually seek ways to provide them with better information and MicroStrategy provides the reporting flexibility and analytical capabilities that our clients demand.”
“MicroStrategy’s scalable platform enables broad and diverse populations to report on and analyze very large volumes of transactional data,” said MicroStrategy’s COO Sanju Bansal. “We are delighted to provide Abacus’ clients with the ability to easily and accurately understand buyer behavior and uncover vital intelligence about their customers.”
About Abacus
Abacus is the leading provider of cooperative data, data management and analytical services for data-driven marketers. Abacus provides the insight and capabilities that enable marketers to create, build and maintain profitable relationships with their customers, regardless of channel. For more information, please visit www.abacus-us.com.
About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.
MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.
Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com
Source: MicroStrategy
Family Dollar Turns to Angel.com to Create a New IVR Information and Registration Phone Line for Employees
National Retailer with more than 42,000 Employees Leverages Angel.com Technology to Provide New Hires with Orientation and Ongoing Training Information
McLean, Va. (February 28, 2006) –
Angel.com, a leading provider of on-demand call center and Interactive Voice Response (IVR) solutions and a division of MicroStrategy® Incorporated (NASDAQ: MSTR), today announced that Family Dollar Stores, Inc. (NYSE: FDO), a national discount retailer, has selected Angel.com to create and manage a new interactive information and registration system for new hires.
The application, which allows Family Dollar employees to provide information using speech recognition, is designed to capture and distribute this information in a more timely and accurate manner than a paper-based system. Family Dollar built the application internally through the use of Angel.com’s Site Builder toolkit, which allows for rapid development of enterprise-quality IVR solutions.
“Feedback from the field regarding our new Angel.com application has been positive,” said Michael Lariosa, HRIS Manager, of Family Dollar. “Many of our employees do not have Internet access. Therefore, an IVR-based phone application will help us provide and collect information more efficiently.”
“Family Dollar has an enormously challenging task of communicating effectively with thousands of new employees across the country, and we are thrilled that the company has selected Angel.com for a new IVR solution,” said Michael Zirngibl, President and CEO of Angel.com. “As a national leader in its industry that truly understands the value of IVR, Family Dollar is an exceptional new customer and we look forward to a great relationship.”
About Family Dollar Stores, Inc.
With approximately 6,000 stores in a 44-state area ranging as far northwest as Idaho, northeast to Maine, southeast to Florida, and southwest to Arizona, Family Dollar is one of the fastest growing discount store chains in the United States. Family Dollar has provided value-conscious consumers with competitive prices at neighborhood stores for more than forty-six years. Offering a consistent selection of name-brand and good quality merchandise in an attractive and convenient shopping environment, the Company is focused on continuing to meet the needs of shoppers looking for excellent value
About Angel.com
Angel.com is a leading provider of on-demand call center and Interactive Voice Response (IVR) solutions, which enable organizations of all sizes to quickly deploy powerful telephony applications. More than 1,500 customers turn to Angel.com’s patented Voice Site technology to power customer service and marketing phone numbers using intelligent speech recognition that can automate most phone-based interactions. With an innovative Internet-based solution that requires no investment in hardware, software, or human resources, Angel.com balances the need for high quality communications with affordable pay-as-you-go pricing.
About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.
MicroStrategy, Angel.com, Site Builder are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.
Mike Sweeney
Angel.com
(703) 770-1352
sweeney@angel.com
Source: MicroStrategy
Grange Insurance Expands Deployment of MicroStrategy for Enterprise Reporting and Analysis
MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Grange Insurance has expanded its deployment of MicroStrategy as its strategic enterprise reporting and analysis standard. Grange Insurance is a property and casualty ins
McLean, Va., (February 22, 2006) –
MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Grange Insurance has expanded its deployment of MicroStrategy as its strategic enterprise reporting and analysis standard. Grange Insurance is a property and casualty insurer that offers home, auto, and business insurance and a full line of life insurance and financial products through wholly owned subsidiaries, Grange Life and The Grange Bank.
MicroStrategy’s integrated business intelligence platform supports a wide range of applications for Grange Insurance across its multiple insurance and financial products. Hundreds of Grange Insurance associates including territory managers, portfolio managers, and customer management personnel use MicroStrategy to analyze four terabytes of data to identify areas of improvement in product design, customer management, and to recognize cross- and up-sell opportunities. Grange Insurance users also rely on MicroStrategy’s web-based reports to assist them in increasing the profitability of each product, region, and agent.
“MicroStrategy gives us a comprehensive view of our business and enables us to better serve our customers and run our operations more efficiently,” said Tony Simpkins, Data Warehouse Project Manager at Grange Insurance. “Our diverse business generates volumes of data and MicroStrategy provides our associates with analytically-based and actionable insight to make more effective decisions that positively impact our bottom line.”
“We are delighted that Grange Insurance is achieving success with their business intelligence applications and expanding their relationship with MicroStrategy,” said Sanju Bansal, MicroStrategy’s COO. “MicroStrategy’s sophisticated capabilities, including its user-friendly Web interface, data scalability, and advanced analytics, are well-suited for companies like Grange Insurance that have business intelligence requirements that grow in complexity and size over time.”
About Grange Insurance
Grange Mutual Casualty Group, based in Columbus, Ohio, is a $1 billion insurance and financial services provider. Through its network of independent agents, Grange offers auto, home, life, business and farm insurance protection and banking services through Grange Insurance, Trustgard Insurance, Integrity Insurance and The Grange Bank. The company serves policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, South Carolina, Tennessee, Virginia and Wisconsin. For more information, visit www.grangeinsurance.com
About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.
MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.
Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com
Source: MicroStrategy