Latest Business Intelligence News
New Kronos
Kronos® Incorporated today announced a new service to uncover significant labor cost savings through detailed analysis of an organizationâ??s time and attendance information.
CHELMSFORD, Mass (June 01, 2009) –
Kronos® Incorporated today announced a new service to uncover significant labor cost savings through detailed analysis of an organization’s time and attendance information.
News Facts
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The Diagnostic Assessment analyzes an organization’s existing time and attendance data to uncover excess labor costs in areas such as overtime; schedule effectiveness; time that is paid but not worked; and absenteeism.
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The Diagnostic Assessment finds trends and outliers in each of these areas, and uses the organization’s own historical performance to identify root causes contributing to the excess labor expense.
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The Diagnostic Assessment takes approximately one week to complete. At the end of the engagement, Kronos delivers a detailed report that identifies potential areas of cost savings and recommended actions to reduce labor expense and improve workforce performance.
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In an actual case, a manufacturer with 72 locations and 8,200 employees used the Kronos Diagnostic Assessment to evaluate 19 months of timekeeping history and revealed:
o $2.9M in savings with a five percent reduction in overtime labor;
o $11.8M in savings by bringing the three highest overtime departments back to baseline
o $2M in savings by bringing the four worst time-clock abusing departments back to baseline; and
o $3M in savings by bringing the seven lowest-productivity departments back to baseline.
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The Diagnostic Assessment does not require deployment of any new technology. The service is performed by Kronos service professionals using the Kronos Workforce Analytics(TM) labor analytics application.
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Typical cost for the engagement is approximately $10,000.
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The Kronos Diagnostic Assessment is available to existing Kronos customers.
Supporting Quotes
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Christopher Todd, vice president of services, Kronos
“In this difficult economic climate, organizations are looking for ways to trim labor costs without eliminating jobs. The Kronos Diagnostic Assessment gives new value to timekeeping data, which is too often used for little other than processing hourly payroll. Now, organizations can find areas where they can reduce overtime, uncover time-clock abuse, and identify underperforming departments. In an atmosphere where every penny counts, the Diagnostic Assessment provides a quick path to meaningful reductions in labor expense.”
Supporting Resources
* For more information regarding Kronos solutions, call (800) 225-1561.
About Kronos Incorporated
Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 60 countries — including more than half of the Fortune 1000® — use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications. To learn how Kronos uniquely delivers complete automation and high-quality information in an easy-to-use solution, visit www.kronos.com.
© 2009 Kronos Incorporated. Kronos and the Kronos logo are registered trademarks and Workforce Analytics is a trademark of Kronos Incorporated or a related company. All other product and company names mentioned are used for identification purposes only and may be trademarks of their respective owners.
Source: Kronos
New Kronos
CHELMSFORD, Mass. (June 01, 2009) – Kronos® Incorporated today announced a new service to uncover significant labor cost savings through detailed analysis of an organization’s time and attendance information.
News Facts
*
The Diagnostic Assessment analyzes an organization’s existing time and attendance data to uncover excess labor costs in areas such as overtime; schedule effectiveness; time that is paid but not worked; and absenteeism.
*
The Diagnostic Assessment finds trends and outliers in each of these areas, and uses the organization’s own historical performance to identify root causes contributing to the excess labor expense.
*
The Diagnostic Assessment takes approximately one week to complete. At the end of the engagement, Kronos delivers a detailed report that identifies potential areas of cost savings and recommended actions to reduce labor expense and improve workforce performance.
*
In an actual case, a manufacturer with 72 locations and 8,200 employees used the Kronos Diagnostic Assessment to evaluate 19 months of timekeeping history and revealed:
o $2.9M in savings with a five percent reduction in overtime labor;
o $11.8M in savings by bringing the three highest overtime departments back to baseline
o $2M in savings by bringing the four worst time-clock abusing departments back to baseline; and
o $3M in savings by bringing the seven lowest-productivity departments back to baseline.
*
The Diagnostic Assessment does not require deployment of any new technology. The service is performed by Kronos service professionals using the Kronos Workforce Analytics(TM) labor analytics application.
*
Typical cost for the engagement is approximately $10,000.
*
The Kronos Diagnostic Assessment is available to existing Kronos customers.
Supporting Quotes
*
Christopher Todd, vice president of services, Kronos
“In this difficult economic climate, organizations are looking for ways to trim labor costs without eliminating jobs. The Kronos Diagnostic Assessment gives new value to timekeeping data, which is too often used for little other than processing hourly payroll. Now, organizations can find areas where they can reduce overtime, uncover time-clock abuse, and identify underperforming departments. In an atmosphere where every penny counts, the Diagnostic Assessment provides a quick path to meaningful reductions in labor expense.”
Source: Kronos
Kronos
Kronos® Incorporated today announced that it has hired a new chief scientist, John Morrison, and two additional industrial/organizational psychologists, Philip Mangos and Rainer Seitz. The Kronos science team works in the Kronos hiring solutions group, developing tools to help customers confidently
CHELMSFORD, Mass. (May 28, 2009) –
Kronos® Incorporated today announced that it has hired a new chief scientist, John Morrison, and two additional industrial/organizational psychologists, Philip Mangos and Rainer Seitz. The Kronos science team works in the Kronos hiring solutions group, developing tools to help customers confidently select higher-quality employees whom Kronos science predicts are more likely to be productive and dependable. In turn, customers realize benefits such as reduction in hourly turnover, improvement in sales and services levels, reduction in the time spent on hiring, and an overall improvement in frontline productivity.
News Facts
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John Morrison, Ph.D. joined the team as chief scientist to provide strategic direction to the Kronos team of industrial/organizational scientists related to personnel selection tools, theory and model development, new product and service offerings, and empirical analysis. Prior to joining Kronos, Morrison held positions at A&M Psychometrics, The Home Depot, and PSI Services. Throughout his career, he has been actively involved in solution and product design as well as applied research in talent assessment. Morrison earned his bachelor’s degree in psychology from Emory University and doctorate in industrial/organizational psychology from the University of Tulsa.
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Phillip Mangos, Ph.D. joined Kronos as a senior assessment scientist, supporting the development of personnel selection systems for Kronos customers with emphasis on job and task analysis, job performance measurement, the implementation of job performance referenced passing scores, and adaptive training technologies. Prior to joining Kronos, Mangos worked as a research psychologist at the U.S. Navy and with Personnel Decisions Research Institutes. He holds a doctorate degree in industrial/organizational and human factors psychology from Wright State University.
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Rainer Seitz, Ph.D. joined Kronos as an assessment scientist. His work involves assessment development, validation, job analysis, and legal compliance. Prior to joining Kronos, Rainer was a principal in a Northwest consulting firm which provided services in the areas of employee selection and performance management. In addition to his work at Kronos, Rainer is an adjunct faculty member at Washington State University – Vancouver. Rainer holds bachelor’s and master’s degrees from Marquette University, and a doctorate’s degree in industrial/organizational psychology from Portland State University.
Supporting Quotes
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Peter George, chief technology officer and senior vice president, products and technology, Kronos
“We are excited to welcome such a talented group of scientists to the Kronos team. When it comes to developing hiring software, our science is a key differentiator, so we rely on having the best and brightest from the world of I/O psychology to keep us innovating at a speed and level of precision that far outpaces our competitors.”
Supporting Resources
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Kronos Hiring Software
About Kronos Incorporated
Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 60 countries — including more than half of the Fortune 1000® — use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications. To learn how Kronos uniquely delivers complete automation and high-quality information in an easy-to-use solution, visit www.kronos.com.
© 2009 Kronos Incorporated. Kronos is a registered trademark of Kronos Incorporated or a related company. All other trademarks are property of their respective owners.
Source: Kronos
Information Builders Named Finalist in 2009 American Business Awards
Business Intelligence Leader’s Customer Service Recognized for Second Straight Year
NEW YORK, NY (May 28, 2009) –
Information Builders, an independent leader in business intelligence (BI) solutions, has been named a finalist in the 2009 American Business Awards (ABA) for “Customer Service Department of the Year.” This is the second straight year that Information Builders’ Customer Support department has been recognized as a finalist by the ABA. More than 2,600 entries from companies of all sizes in virtually every industry were submitted for consideration in more than 40 categories.
In 2008, Information Builders Customer Support achieved stellar results and collaborated more effectively than ever before with three community-building programs: Focal Point, which unites 4,500 developers to collaborate on solutions; InfoResponse Survey, which proactively addresses customer feedback; and World-Class Training, which provides a common service language for more effective CSS training across Information Builders’ communities. The results of these programs included increased customer satisfaction and collaboration, all while reducing training costs for Information Builders.
“Just as Information Builders delivers cutting-edge business intelligence technology to enhance information sharing and collaboration among users, our Customer Support department uses the same Web-based interactions to deliver powerful customer support,” said Gerald Cohen, CEO and founder of Information Builders. “I am incredibly proud of the CSS team for their efforts that garnered recognition two years in a row.”
Members of the Awards’ board of distinguished judges and advisors and their staffs will select Stevie Award winners from among finalists in final judging that will continue through June 3. Finalists were chosen by business professionals nationwide during preliminary judging in April through early May.
Stevie Award winners will be announced during the annual gala on Monday, June 22 at the Marriott Marquis Hotel in New York City. Six hundred executives from across the U.S. are expected to attend. The ceremonies will be broadcast on radio nationwide by the Business TalkRadio Network and hosted by Cheryl Casone of Fox Business Network.
“Despite very tough economic conditions, many organizations and individuals continue to perform well,” said Michael Gallagher, founder and president of The Stevie Awards. “The results of the 2009 ABAs thus far are a testament to the resilience, creativity, and hard work of American organizations like Information Builders.”
Details about The American Business Awards and the list of finalists in all categories are available at www.stevieawards.com/aba.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring companies of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.
About Information Builders
Information Builders’ award-winning combination of business intelligence and enterprise integration software has been providing innovative solutions to more than 12,000 customers for the past 34 years. WebFOCUS is the world’s most widely utilized business intelligence platform. It provides the security, scalability, and flexibility needed at every level of global extended enterprises. Its simplicity helps create executive, analytical, and operational applications that reach dozens to millions of users. Information Builders’ iWay Software suite provides state of the art, multi-purpose, pre-built integration components that address all SOA, application, data, and information management requirements. Its integration adapters have been adopted by the leading software platform providers. Together, these products give Information Builders’ customers the ability to grow and innovate according to their needs.
Information Builders’ customers include most of the Fortune 100 and U.S. federal government agencies. Headquartered in New York City with 90 offices worldwide, the company employs 1,450 people and has more than 350 business partners.
Source: Information Builders
Haskell Maximizes the Value of its ERP Investments With Information Builders’ BI and Integration Technology
Leading Construction Firm Automates Operational Reporting With WebFOCUS and iWay Software, Cutting Costs and Boosting Productivity Across the Organization
NEW YORK, NY (May 27, 2009) –
In the construction business, periods of economic uncertainty can hit with the impact of a sledgehammer. For The Haskell Company, one of the foremost design-build organizations in the U.S., using business intelligence (BI) and integration technology from Information Builders, an independent leader in BI solutions, helps employees track costs and improve performance at a time when every dollar counts. Haskell has discovered many advantages to using Information Builders’ WebFOCUS BI platform and iWay Software to augment its enterprise resource planning (ERP) system. By implementing a BI environment that enables developers and business analysts to deliver new reporting applications quickly, the mid-sized company is increasing its workers’ capabilities without increasing IT support costs.
“WebFOCUS and iWay have brought about a dramatic shift in our ability to extend operational information into day-to-day activities,” said David Ibach, manager of application development at Haskell. “In an era of economic uncertainty, having precise and accurate data makes us more credible with our clients.”
Haskell uses WebFOCUS to create self-service reporting applications for financial, payroll, and project users, making it easy for them to access ERP information and transform it into richly formatted reports. These users can select run-time parameters for sorting, summation, and sub-totaling, then display the results in a variety of output formats. These colorful reports – many with drill-down links to other reports – are more visually appealing and easier to comprehend than the standard reports from Haskell’s ERP system. For example, by organizing information in workers compensation reports in a more intuitive fashion, the payroll department identified report discrepancies and received a substantial refund in its workers’ compensation premiums.
iWay Software’s integration technology is helping Haskell streamline the report-development process and improve data quality. iWay automatically enforces the security in the ERP system so the WebFOCUS reports uphold existing access restrictions.
“ERP systems help companies compete more effectively, but only if users can leverage the data to enhance decision-making,” said Gerald Cohen, CEO and founder of Information Builders. “Like many mid-sized firms looking for an edge from technology, Haskell has discovered the power of giving business users direct access to analytical information.”
Currently Haskell has more than 50 regular WebFOCUS users in the human resources and finance departments. Another 50 or 60 people use the BI software periodically. That number is expected to grow as developers open up new reporting domains. For example, Haskell is using WebFOCUS ReportCaster to notify budgetary managers when new budget-to-actuals reports are available in the WebFOCUS Report Library. Each manager gets an e-mail message with a link to view the summary report(s), which include drill downs to the budgeting system, the detail data in JD Edwards, and the payroll sub ledger for certain accounts. Additionally, Haskell plans to replace a variety of Microsoft Excel reporting applications with WebFOCUS applications to enforce consistent data management. The company also plans to use WebFOCUS to help people access and analyze information in the company’s document imaging system.
“Our philosophy is simple: get data out to the masses first, then roll it up into executive dashboards for management,” says Mr. Ibach. “By adopting a BI environment that delivers timely operational data to the front lines, people can get 80 to 90 percent of the information they need, and are far more effective in their decision-making.”
About Haskell
Haskell is America’s leading integrated design-build firm practicing in the general building and civil infrastructure markets. The company has annual revenues of more than $750 million with offices in the United States and Mexico. More information can be found at www.haskell.com.
About iWay Software
iWay Software’s integration methodology is simple: it uses a single, integrated set of graphical design tools to assemble powerful pre-built components for enterprise-class business-to-business (B2B), business process automation (BPA), or enterprise information management (EIM) integration scenarios – without the use of custom code. Integration configurations can be deployed in a stand-alone manner to any environment supporting a JVM – or to Web application servers from any vendor. iWay delivers the fastest, most cost-effective, and simplest way to integrate and streamline critical business processes. iWay Software’s vendor-, platform-, and protocol-neutral solutions achieve the promise of SOA: true reusability.
About Information Builders
Information Builders’ award-winning combination of business intelligence and enterprise integration software has been providing innovative solutions to more than 12,000 customers for the past 30 years. WebFOCUS is the world’s most widely utilized business intelligence platform. It provides the security, scalability and flexibility needed at every level of global extended enterprises. Its simplicity helps create executive, analytical, and operational applications that reach dozens to millions of users. Information Builders’ iWay Software suite provides state of the art, multi-purpose, pre-built integration components that address all SOA, application, data and information management requirements. Its integration adapters have been adopted by the leading software platform providers. Together, these products give Information Builders’ customers the ability to grow and innovate according to their needs.
Information Builders’ customers include most of the Fortune 100 and U.S. federal government agencies. Headquartered in New York City with 90 offices worldwide, the company employs 1,450 people and has more than 350 business partners.
Source: Information Builders
MicroStrategy to Provide Additional Reporting and Analytics Tools for Lowe’s
MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence (BI) software, today announced that Loweâ??s Companies, Inc. (NYSE:LOW) plans to expand its deployment of MicroStrategy to support new business intelligence applications for its store management. Loweâ
McLean, Va., (May 20, 2009) –
MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence (BI) software, today announced that Lowe’s Companies, Inc. (NYSE:LOW) plans to expand its deployment of MicroStrategy to support new business intelligence applications for its store management. Lowe’s is the second-largest home improvement retailer in the world, serving approximately 14 million customers per week.
Lowe’s currently has a number of MicroStrategy-based BI applications that support thousands of employees across a variety of business functions. These applications are used to improve decision making, enhance productivity, and provide better service to customers. Lowe’s plans to expand its BI environment by providing store management teams with access to key reports and business metrics.
Current MicroStrategy-based BI applications at Lowe’s include DART (Data Access and Reporting Tool), which provides employees with greater insight into key performance metrics. Lowe’s employees use the data to manage inventory, improve margins, review market specificity, and identify sales opportunities. Lowe’s also uses BI to track millions of store items against billions of transaction records to assist in the management of stock levels at its stores. In addition, Lowe’s uses BI to help its suppliers and vendors monitor the performance of their products.
“Over the years, we have realized significant benefits from our business intelligence applications in helping us satisfy customer needs, maintain efficient operations, and improve business performance,” said Steve Stone, Lowe’s Companies CIO. “We are pleased that MicroStrategy will be a cornerstone for our continued expansion of our business intelligence environment.”
“Lowe’s BI applications are some of the most robust and demanding in the industry, and we are pleased to have supported Lowe’s BI initiatives for the past decade,” said MicroStrategy’s COO, Sanju Bansal. “MicroStrategy’s intuitive, Web-based user interface is well-suited for Lowe’s store management applications. Our user-friendly reporting capabilities and dashboards empower business people to create their own reports for seamless access to the information they need.”
About Lowe’s Companies
With fiscal year 2008 sales of $48.2 billion, Lowe’s Companies, Inc. is a FORTUNE® 50 company that serves approximately 14 million customers a week at more than 1,650 home improvement stores in the United States and Canada. Founded in 1946 and based in Mooresville, N.C., Lowe’s is the second-largest home improvement retailer in the world. For more information, visit Lowes.com.
About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.
MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.
Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com
Source: MicroStrategy
Aker Philadelphia Shipyard Achieves $660,000 in Savings with Kronos
Kronos® Incorporated today announced that Aker Philadelphia Shipyard has achieved more than $660,000 in savings by using Kronos human resources and payroll applications
LONG BEACH, Calif.
Kronos
Kronos® Incorporated customer Karen Mantel, manager of payroll and retirement at STIHL Inc., will present with Kronos partner, Steve Levy, principal of Axsium Group, on the organizational impact of an enterprise-wide workforce management implementation
USA (May 18, 2009) –
What:
Kronos® Incorporated customer Karen Mantel, manager of payroll and retirement at STIHL Inc., will present with Kronos partner, Steve Levy, principal of Axsium Group, on the organizational impact of an enterprise-wide workforce management implementation. Their presentation will demonstrate how such technology can enable payroll departments to transition from an administrative function to a business partner, supporting business objectives through labor cost control and improved workforce productivity.
When:
Tuesday, May 19, 2009, 8:00 a.m. PT
Where:
American Payroll Association (APA) Annual Congress Long Beach, California; Long Beach Convention Center, Promenade 203AB Kronos is exhibiting in booth # 427
Why:
STIHL Inc., a manufacturer of the world’s largest-selling brand of chain saws, is a longstanding Kronos time and attendance customer. Mantel will provide payroll professionals with best practice information on successfully implementing workforce management to drive organizational benefits and ROI.
About Kronos Incorporated
Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 60 countries — including more than half of the Fortune 1000® — use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications. To learn how Kronos uniquely delivers complete automation and high-quality information in an easy-to-use solution, visit www.kronos.com.
About STIHL Inc.
STIHL Inc. manufactures the world’s largest selling brand of chain saws and cut-off machines and produces a full line of powerful, lightweight, and versatile handheld outdoor power equipment for homeowners and professional users. STIHL products are sold through independent servicing power equipment retailers from coast to coast – not mass merchants. STIHL products sold through U.S. STIHL dealers are for distribution in the U.S. only. For more information or for the name of the closest STIHL retailer call toll free 1-800-GO STIHL (1-800-467-8445) or visit the STIHL Web site at www.stihlusa.com.
© 2009 Kronos Incorporated. Kronos is a registered trademark of Kronos Incorporated or a related company. All other trademarks are property of their respective owners.
Source: Kronos
Spartan Stores Expands Deployment of MicroStrategy for Enhanced Store and Operational Reporting
MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence (BI) software, today announced that Spartan Stores, Inc., (NASDAQ: SPTN), has expanded its deployment of MicroStrategy to provide enhanced reporting capabilities for its retail operations and distribut
McLean, Va., (May 13, 2009) –
MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence (BI) software, today announced that Spartan Stores, Inc., (NASDAQ: SPTN), has expanded its deployment of MicroStrategy to provide enhanced reporting capabilities for its retail operations and distribution network. Spartan Stores is the nation’s tenth largest grocery distributor.
Spartan Stores uses MicroStrategy’s software across the company for a broad range of BI applications, including sales and profitability reports to monitor business performance, merchandising reports for detailed insights into gross margins and category management, marketing reports to evaluate sales promotion trends and opportunities, and supply chain reports to manage supplier delivery performance.
Spartan Stores recently expanded its deployment of MicroStrategy to enable Store Directors and Department Managers to evaluate and manage individual store and department performance. MicroStrategy is utilized by BI users throughout the organization, including the CEO, executive management, regional District Managers, as well as personnel in finance, marketing, merchandising, and supply chain management.
“With MicroStrategy, we are able to analyze a tremendous amount of information in a quick and easy manner,” said David Couch, Chief Information Officer of Spartan Stores. “MicroStrategy provides approximately 80% of our retail operations and sales reporting. We appreciate its reliability, ease-of-use, and integrated reporting, and we believe that MicroStrategy is the best value BI software available on the market today.”
“MicroStrategy is an excellent fit for retailers with large amounts of data and diverse user populations,” said Sanju Bansal, MicroStrategy’s Chief Operating Officer. “Our scalable BI platform helps retailers analyze their data for enhanced insights into business areas such as sales trends, inventory management, store operations, and customer loyalty. We are delighted that Spartan Stores selected MicroStrategy to support its expanding BI applications.”
About Spartan Stores
Grand Rapids, Michigan-based Spartan Stores, Inc., (NASDAQ: SPTN) is the nation’s tenth largest grocery distributor with warehouse facilities in Grand Rapids and Plymouth, Michigan. The Company distributes more than 40,000 private-label and national brand products to more than 350 independent grocery stores in Michigan, Indiana and Ohio. Spartan Stores also owns and operates 100 retail supermarkets in Michigan, including D&W Fresh Markets, Family Fare Supermarkets, Felpausch Food Centers, Glen’s Markets, and VG’s Food and Pharmacy and 18 gas stations.
About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com. MicroStrategy and MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.
MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.
Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com
Source: MicroStrategy
United Supermarkets Extends Use of Kronos
Grocer uses scheduling solution following fast payback from time and attendance system
CHELMSFORD, Mass. (May 12, 2009) –
Kronos® Incorporated today announced that United Supermarkets is using its employee scheduling application to enhance customer service and drive store productivity by accurately matching staffing levels to store traffic patterns.
News Facts
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United Supermarkets achieved favorable results and a fast payback using a time and attendance solution from Kronos. As a result of the positive experience, the retailer extended its relationship with Kronos to include employee scheduling.
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United Supermarkets is implementing the Kronos scheduling application across 50 stores to optimize labor scheduling by accurately forecasting business needs and calculating labor requirements.
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United Supermarkets previously used a partially automated process to create employee schedules for a variety of departments. Other departments manually scheduled employees. With the Kronos scheduling solution, United Supermarkets is poised to anticipate the demands that impact its workforce across each store, thus driving store productivity by minimizing over- and under-staffing.
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United Supermarkets will use the Kronos application to schedule front-end, bookkeeper, fuel, and food service employees, and plans to eventually use Kronos to schedule all departments.
* The forecasting capabilities of the solution will leverage each store’s historical trends, traffic patterns, and labor standards to derive accurate sales and labor plans which, when combined with actual labor spend, will enable enterprise visibility and control of store productivity. The scheduling application will also help ensure compliance with labor laws, union rules, and corporate/store policies.
Supporting Quotes
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Chris St. Clair, chief information officer and vice president, United Supermarkets
“Our growth and success are the result of our unwavering commitment to service. Our use of Kronos ties directly to this commitment because excellent customer service begins with a productive and well-managed workforce. After experiencing very favorable results and a fast payback on our time and attendance project, we knew Kronos could successfully help us optimize labor scheduling in our stores.”
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John Anderson, director, industry marketing, Kronos
“United Supermarkets is one of many forward-thinking food retailers that are implementing optimized scheduling to drive results at store-level. The leadership team at United Supermarkets realizes the direct correlation between store productivity and the customer experience. Using Kronos workforce management solutions will enable United Supermarkets to control labor costs, minimize compliance risk, and improve workforce productivity.”
Supporting Resources
* About United Supermarkets
About Kronos Incorporated
Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 60 countries — including more than half of the Fortune 1000® — use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications. To learn how Kronos uniquely delivers complete automation and high-quality information in an easy-to-use solution, visit www.kronos.com.
© 2009 Kronos Incorporated. Kronos is a registered trademark of Kronos Incorporated or a related company. All other trademarks are property of their respective owners.
Source: Kronos